Cambria Hotel Pittsburgh - Downtown

Hotel · Crawford-Roberts

Cambria Hotel Pittsburgh - Downtown

Hotel · Crawford-Roberts
1320 Centre Ave, Pittsburgh, PA 15219

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Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null
Cambria Hotel Pittsburgh - Downtown by null

Highlights

Modern all-suite hotel with indoor pool, bistro & free WiFi  

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1320 Centre Ave, Pittsburgh, PA 15219 Get directions

choicehotels.com
@cambriapgh

$$

Information

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1320 Centre Ave, Pittsburgh, PA 15219 Get directions

+1 412 381 6687
choicehotels.com
@cambriapgh
𝕏
@cambriapgh

$$

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wifi

Last updated

Aug 7, 2025

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michaelbE564XG

Google
The hotel was run exceptionally well from the front door to your room. Everything was managed professionally if there was an issue was handled immediately with a smile. The manager was always available and at your convenience my family and I eat at the restaurant four times and never got tired of it. You have a wonderful establishment. We used to stay at the Doubletree down the street for the past three years . However, after this year, we’ve already booked our vacation for next year I couldn’t recommend your place any higher professionally run staff everybody very friendly. Keep up the excellent work five star review.

LJQueen

Google
Stayed at the Cambria for two nights with a group of friends. Good location and parking. Rooms were clean and the air conditioning worked great! Nice sitting area in all the rooms. Lobby, bar and breakfast were more than we hoped for and were happy with the service of the bartenders. I think they enjoyed our visit as well!

billwY3918GU

Google
I came across this property while working in the city. After decades of staying at Hilton properties around the country, I decided to give it a try. This hotel has become my regular choice. From my very first stay, everyone there is attentive, helpful, and very friendly. The rooms are very well kept, and the bar/restaurant is great. The location is next door to a venue for concerts and other events, as well as being the stadium for the Pittsburgh Penguins hockey team. I've been there monthly since last year, and I highly recommend it. Enjoy!

Katelyn Super

Google
Had high hopes for this hotel considering the price you pay to stay here. The good: The lobby is very nice and the location is very close to all of the arenas and stadiums. The bar area was very clean and the bartender, Lisa, was very sweet and great at her job even when it got busy. The bad: First, only one of the elevators was working at the time of our stay. Minor inconvenience but it was annoying having to wait for the elevator for 5+ minutes every time so we ended up just taking the stairs. The room was pretty big. But it was clearly not cleaned and the bed sheets/covers were not changed. I know this because it numerous small dark colored hair all over the pillows, blankets and sheets. The bathroom also had not been cleaned quite obviously and the complimentary lotion that is provided was clearly opened and used. See pictures. I brought the issue up to staff and was told it would be cleaned and bedding changed out-I put all the bedding on the floor for them prior to and when we returned to the room later that day it was the same as we left it. The manager did also refund us the parking fee which was a nice gesture and comp. Breakfast but I would have rather the room have been cleaned. We ended up cutting our stay short as the room was not clean. Wish i had better things to say-but room cleanliness is most important to me and this was just acceptable. For the record-the second picture below was hair that was on the CEILING of the bathroom. The other is in the shower and then the bottle that was clearly used.

V5119BPjulianan

Google
My overall experience at this hotel has been very positive, but one staff member really made our stay even more comfortable. Lisa has been incredibly kind, personable and is very good at her job. Prior to me even arriving for my stay, she was helping my family members get me information about parking in the city and how the Fourth of July festivities would impact the roads when driving in. Thank you so much Lisa for all of your help!

David Fox

Google
Overall: If you're going for a game at the arena, its probably fine. They have parking and a bar to pre-game. I gave allowances for the [significant] stains on the room carpet, but they should be on a cleaning schedule. The good: Pool and Spa area was open and serviced. Parking rate was decent and included in/out. Bar was reasonably priced. The bad: Almost every concierge smoked in the doorway to the hotel. Card keys had to be refreshed every other day. Room was not serviced over a 7 day stay, even when requested. Bathroom fan did not work. Gym equipment was sub-Hilton and there were no water cups available the entire time.

557kaliep

Google
The hotel experience on the whole was great, but Lisa from the restaurant made the trip amazing! She was so kind and we loved chatting with her. She made sure we were well taken care of! If you run into Lisa here, you’ll have a great experience.

Nya Thornton

Google
If I could give this place zero starts I would! I’m writing this post at 3:40 in the morning driving an hour home after having my to cut our vacation short due to freaking BED BUGS! We had already stayed two full nights and I have atleast 6 bites on me and woke up to them crawling around me. On top of that from the start service was horrible. Took us 30 mins to check in because the front desk seems understaffed. And because they were rushing didn’t tell us how we pay for parking so we got over charged the first night. And oh yeah it says $32 a night but we kept getting charged $50! I understand it’s the city limited parking but jeez! No break feast unless you wanna pay $16 a plate. I’ve never had a hotel experience this bad. And they don’t have an overnight manger so my problem won’t get resolved to the morning. I feel so dirty. Never had such a horrible experience and makes me not wanna come back to the city which is sad because this is my favorite city.
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Julianne B.

Yelp
Hotel is adequate but a bit expensive for a dirty room. We had to ask for new sheets as ours had visible marks on them. We also had mold in our shower. They also didn't have free breakfast. You had to pay which, again, for the price per night felt unfair. The staff was nice but I'm not sure if sat here again.
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John D.

Yelp
Walked into our room and walked right out. The bed had bed bugs and the shower had mold (see photos). The woman at the front desk argued with me saying that bed bugs are microscopic... not true. Don't stay here!

Mike H.

Yelp
Stay anywhere else. Filthy rooms. No cleaning service during a 3-night stay. Hotel staff had no answers. Had several guests in front of me while I was waiting to check in who were given occupied rooms. Stained sheets. Musty, smelly rooms. No soap for bathroom sink. Not even a complimentary bottle of water.
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Deanne Z.

Yelp
Booked a night here due to the proximity of the arena so we could come here after the concert. The front desk staff was very friendly and helpful, they got us checked in early so we didn't have to store our bags until check-in time. When we went up to our room, we noticed a very strong smell of fumes. I thought it was just a cleaning solution smell - but it seemed to linger like paint fumes. We also had several stained areas on the carpet and crumbs which made it seem dirty. I was disappointed because I thought Cambria was supposed to be a more luxury/upscale hotel but it is reminding me of a dingy motel. Probably would avoid staying here in the future. Maybe there are nicer rooms and drew the short straw.

Helen B.

Yelp
Had a business lunch there. Went back for a tour. Very nice! All the rooms are Suites. Nice views of the city. Great food. Nice staff. And there's a pool!
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Kalyn E.

Yelp
The Cambria Hotel is quite literally perfect for overnight stays - especially when you'll be attending an event next door at PPG Paints Arena! The lobby is beautiful! Lots of seating in the restaurant and bar area. Staff is friendly and ready to assist. Hotel is easy to find and easy to navigate. My room was clean and HUGE! There's seriously so much space in the room! My ONLY complaint with the room itself is that the bed sits rather low to the ground and I found the mattress to be a tad uncomfortable. I've certainly slept on worse though. The room is equipped with a Keurig, fridge, and microwave, desk area, couch, 2 TVs, iron, etc. - basically all the necessities plus some more. Quite impressed with this place. Will absolutely be back!
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Jessica D.

Yelp
The front desk attendant Jim Mason was extremely incompetent and rude. As we were waiting in line to check in, we heard him tell multiple guests that he could not find their reservations. After a lot of back and forth he would finally find their reservations. When we got to the front, we faced the same situation. However when we provided him with our check in information, he told us that there was no room associated with our info and they were booked up; we booked this room via our conference. He was very curt and passive aggressive from the start of the conversation. When we asked if he could look in a different way, he essentially told there was nothing he could do, he was not accommodating. He did no work to investigate the situation; we tried to give him different information and he didn't try to find out the issue. We eventually figured out that the hotel extended the booking to 5 nights (no one could figure out how this happened) and the booking was cancelled. We eventually figured out the issue after we asked for the supervisor, Randy, who was very friendly and helpful. He was able to find us a room after he talked to us and discovered that my colleague is the only one needing the room and I was just there. Jim made the incorrect assumption that we needed a double bed room without asking us and that is why he told us they were booked. Randy was very graceful and offered my colleague a discount for all the confusions I rate our interaction a 5 out 5 stars but Jim's manner and guest service dropped this hotel in stars. As a platinum Marriott member, I was sad to see this is how non-members are treated at check in.

Mike R.

Yelp
So many things wrong with the hotel. The elevator doesn't work. The bed is nearly broken. The room wasn't clean. They never came to clean our room in 3 days. The furniture is beaten up. The coffee tastes bad. All it has going for it is the proximity to the arena.

John P.

Yelp
We picked the Cambria because it was the closest to the PPG Paint Arena and it had a restaurant and a bar. the person that checked us in said the bar was open until 11pm. After the concert, we came back to hotel to get a drink. Time wax 10:10pm. This is on a Friday night. Bar was closed. The person at desk was clueless as to why it was not open. Yo top it off room keys did not work. Had to go back down to lobby and fight concert crowd. I would not recommend this hotel, I don't care how close it is to the PPG Paint Arena. Go to the Marriot right by the arena
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Bill Z.

Yelp
I was recently here again for the first time in almost 5 years, and I felt it was time for an update. This is still my preferred hotel in Pittsburgh, but a bit of the shine is gone. As has been typical, there's been some cutbacks/changes. In the pool area, the jacuzzi is not available. Even though the sign on the door said the pool was open on Sunday, my key flashed red every time I tried it. The exercise room is still very good. The bar/restaurant area was not open, though admittedly it was a very slow night, and it's probably only open on busier nights. The parking area behind the hotel is still a great convenience, but the price has been raised from $17 a night the last time I was here to now $25/night. Only 2 ice makers are available, on the 3rd and 7th floor.

Joan S.

Yelp
Everything was fine until our "server" from the bunch buffet ( where you serve yourself) laid our check on the table and informed us that she was a if we put a tip on the card she wouldn't get it and that "she likes a cash tip". She said she was a fill in. Not sure what that has to do with the fact that it's in poor taste to mention anything about tipping period. Unprofessional, tacky and so rude. If I had it to do over I'd have left nothing.
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Fatty L.

Yelp
A stones throw from Paints. We stayed here for a two night visit and were pleasantly surprised. The front desk staff was courteous and extremely helpful. Pros: Clean light filled lobby Lobby has ATM Lobby snack store Pool with hot tub Gym Laundry room with washer and dryer on the 3rd floor Bed was firm but not hard Fatty friendly bathroom on the 7th floor Great shower pressure They have a parking lot Cons: Not walking distance to much Open shower, we got the floor wet Dryer left our clothes damp
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Elizabeth L.

Yelp
Orange pink mold in the bathroom. Holes in the blankets. A mini fridge that would only freeze (all of the people in my group reported this same issue). Keycard that took several tries every time to work. Kids playing hockey in the hallways. The closest door had been ripped out but not repaired. This place advertises as a three star hotel but shouldn't be. The saving grace was the polite and helpful staff - to a person, they were great. Pity the corporate office didn't give them enough resources to make the rest of the hotel as good.
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Wayne C.

Yelp
The Cambria Hotel Pittsburgh is a classic venue hotel. Travelers and guests don't select the Cambria Hotel for too much more than location. I guess that sums it all up - really convenient location . . . even in the midst of all the downtown road construction. A great location says it all for business and event travelers. I was a speaker at the School of Education at Duquesne University and Cambria is the hotel of choice for housing out-of-town guests to the campus. Talk about convenient - the campus is only a quick jaunt up the hill. There is also very accessible passage to the downtown area and a plethora of restaurants. Was this a top notch "3-star" hotel? Nope. Is it a friendly, convenient and safe place with refreshingly friendly and competent staff? Most definitely it ticks all the boxes; and, the externalities of the hotel make it a great place to stay even if it is a little low-grade in the offerings of style and panache.
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Annie L.

Yelp
Tried to go here before a concert. Full bar advertised and looked available. Bartender offered beer on tap which had a cleaning bottle next to it and wine that was spread all over the counter in a haphazard way. No thanks! Not very busy. No need for that. Terrible! Won't be back.

Destinee L.

Yelp
Unorganized. Emotions over business. Most employees unstable. New management every couple years and still struggling.

Lisa K.

Yelp
Gross. Overpriced. Would have left and gotten a different hotel if it hadn't been so late in the evening. Booked a king suite but it was filthy, asked for a different room and ended up in a queen size bed. Would have argued for a discount but my skin was crawling and it felt better to just check out as soon as possible in the morning and GET OUT OF THERE. Never again.
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Bruce H.

Yelp
So sad when an otherwise nice hotel in a convenient location doesn't care about maintenance and upkeep. Seriously??
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Andre L.

Yelp
The best thing about this hotel is its convenient location next to PPG Paints Arena. The arena is literally spitting distance from the hotel. That being said, I'm not sure I would bother staying here again unless I'm going to an event at the arena. We first arrived around 4:30pm to check in and were informed that our room wasn't ready. They had 4 members of the housekeeping staff out sick and so room cleaning was behind schedule. I don't know if those 4 people were out sick with Covid, but it was a thought that immediately called into question the cleanliness of the place. Anyway, we were told the room would be ready in 45 mins. We came back at 6pm (so 45 min x 2) and were informed the room STILL wasn't ready. We witnessed plenty of other guests aggravated by the same news. So we lugged our bags back to the car again and went out to dinner. Came back at 8pm and were finally able to check in! Yay! When we got to our room, it seemed as if the housekeeping was rushed, likely due to the staffing issues. There were handprints all over the window. There was a clump of hair matted into the carpet. A few basic amenities were missing (like cups and restaurant/bar information that you get at even the cheapest hotels). But the bed was made (hopefully with clean sheets) and there was no trash in the room, so there's at least that! Still concerned about the cleanliness of the place, as I mentioned before. Then I noticed I got overcharged. My reservation said my total price (tax included) was $254.80. I was charged $330.26. I went down to the front desk to ask if there was a security deposit or something that would be refunded down to what my reservation said, provided I didn't damage anything. A fairly normal practice, but I would have preferred to be informed up front. The guy at the front desk said there was a $50 security deposit that would drop my charge down to $280.26. Given that $280.26 doesn't match what my reservation said, I think he was making it up on the spot and that I was getting ripped off. They had the nerve to send me a "thank you" email that showed the original $254.80 price again, even though they charged me more than that. I've included screenshots from the reservation email before check in and the "thank you" email from the morning I checked out, along with a screenshot from online banking that shows the overcharge. My wife thought they should be giving people free drinks or discounting the rooms to make up for the inconvenience of having to wait so long to check in, but no, they overcharged us instead lol To top it all off, the walls are paper thin. We could hear everything going on in the room next to us--ALL night--and they were NOT quiet. One thing I will say though... Some of the other reviews say the drinks at the bar are overpriced. I actually don't think that's true. Maybe everyone else is ordering drinks different than what we did, but I found the prices to be in line with what we pay at most other bars. And the drinks were good!
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Bill J.

Yelp
Nice hotel in downtown Pittsburgh, located right next to PPG Arena. Very convenient place to stay for anyone going to a Pittsburgh Penguins hockey game. Rooms are nice, and there is a bar and a restaurant on the first floor. They also have a pool. We had breakfast at the restaurant and the food was pretty good. They only had one server, though, and she was swamped with customers. She did a great job, but it took a long time to get all the orders out.
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Tom L.

Yelp
Super easy to spot, just next to the PPG Paints Arena (hate those Pens) with a very large parking lot behind the hotel. There is a gate to enter/exit, but it was opened during our stay. Perhaps it closes late night. The place was fairly dead upon our arrival this past Wednesday. Nice gentleman working the desk got us checked in very quick. The room itself was a fantastic setup. Nice and spacious with a separate space for watching TV and the beds were in the back with another decent sized TV. Beds seemed clean, but there were many stains on the carpet and the shower curtain was a mess. Beds were comfortable, as were the pillows. Nice darkening curtains. Doors to the rooms were very heavy and loud when closing if you didn't hold it some. Our neighbors were late arrivals and repeatedly slammed the door going in and out, which kept us awake close to midnight. Breakfast was offered for a cost. No continental snacks or anything, except for some OK coffee, so we checked out and ventured to town for breakfast. That was a disappointment for the morning. Not the worst place I've stayed and not somewhere I would be returning to anytime soon without checking other hotels in the area.
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Deborah N.

Yelp
This hotel is right next to PPG Arena. Usually for concerts or sporting events, we drive into Pittsburgh, then drive back home after the event. We had tickets for a Josh Groban concert. It was Light Up Night for the Christmas season and there were a lot of other events and shows going on. On a regular day, Pittsburgh streets and bridges are either closed for construction and traffic crawls at a snail's pace. To have a less stressful evening, we decided to spend the night here. It's a very nice hotel and the prices were comparable with other downtown hotels. Staff was friendly and our room was clean. Beds were very comfortable and I wish I had the same type of mattress at home. Check in time is 4pm, but they let us have our room earlier. Check out is 11am. There is parking in the back lot and costs $18. Bar area gets crowded on event nights. Staying here and avoiding the night driving was a good idea for us.
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Erica B.

Yelp
Came here for a business trip with a group of about 60 people for 4 days. It looked nice enough upon entering the building. The rooms are a nice set up but poorly maintained. The carpets are absolutely disgusting. Lord knows when they were last cleaned so bring some flip flops which can serve you well when you take a shower. There are moldy markings throughout the shower and I'm pretty sure the toilet has also had a leak. It's sad because it has potential. The food here is also subpar. We were provided with free breakfast and lunch and it was less than desirable. So much so that we went out to eat in leu of eating the food they provided. The bar was minimally stocked which again led us to going to another establishment to spend money. There is not much around this area but there are many places to stay and eat which are a 20 minute walk away. This place needs an overhaul and there were so many other hotels we saw during these walks so do yourself a favor and look into those instead of here.
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Dennis M.

Yelp
Very nice hotel , very close to Mercy Hospital . We will stay their again. On our next trip down to hospital.
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Jessica G.

Yelp
The shuttle driver Charles, is super friendly and kind. The front desk let me check in early, the staff is all-around friendly. The room is okay - nice set up but the lamp didn't work, there was no outlet for my phone on the nightstand, the temperature was either too cold or too hot, the lighting is dim, and the carpets were a bit dirty. The beds don't feel super comfortable so that's a bummer but maybe I'll feel different when I wake up in the morning. There is also no fan in the bathroom which drives me bonkers! On the plus side - if you're looking to go to a hockey game - the arena is right next door!
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Tim M.

Yelp
My family and I visited Pittsburgh Oct. 9th-11th and stayed at the Cambria Hotel in downtown Pittsburgh. The parking was convenient and John the shuttle driver was great. Aside from that, our stay was horrible, and I don't use that term loosely. 1) Massive water leak in the bathroom (see attached video) and Alex the maintenance guy blamed the problem on us and never resolved the issue. 2) The room was never cleaned/restocked. 3) The carpets are filthy. 4) Getting coffee in the lobby/restaurant is a big affair. Cambria is described as "upscale" and though we paid "upscale" rates, our experience was very bad.
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Devin M.

Yelp
Very unsatisfied. Upon arrival, we checked in to be told there is a $50 parking a day. Next morning, we found out that breakfast is not included. The room was dirty, so the front desk attendant moved us to another room, which wasn't a whole lot better. The front desk attendant was very dry and not friendly. We will never stay here again. Also, their website didn't say anything about a parking fee and that breakfast is not included. This information would have been nice to know before booking because we would have bypassed this hotel from the start.
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Ashlee And Jasmine K.

Yelp
Here for a business trip. Being used to 4 start and above I'm actually really impressed by this hotel. It was clean and I found the staff to be very friendly and helpful. The parking was very convenient as well with the lot being right outside. I would stay here again if under the same circumstances. I would say a comforter instead of a bedspread would have made this stay even better. If you know you know. But it was cold even with the air off. - Ash
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Beth H.

Yelp
This hotel is right next to the PPG arena. Had we known, we might have gone to a game. It was also approximately 15 minutes from anything we want to do in Pittsburgh. It seems everything in Pittsburgh is about 15 minutes from where you are. The hotel was very nice and clean. Our room had a mid century modern vibe. The bathroom was very private. Sometimes bathrooms aren't and, no matter how much you love the person you're with, you might like a little privacy once in a while. Our room was lovely and we liked our view. The bartender downstairs was really nice and made Sidecar for me. But one of the best things about the hotel was actually the parking lot. We could come and go as we pleased. It super convenient compared to other lots. If you are looking to order food up to the room, it appeared to me that the menu did not offer any gluten-free or many vegan/vegetarian options, but I did not ask if they were accommodating.
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Rob K.

Yelp
This was my fourth time staying at this Cambria and the first time since 2016. Boy has the quality diminished! Our room was a king suite on the 6th floor with a separate bedroom. The Good- Customer Service-Everyone we encountered was super friendly and helpful. Even walking past the bar, the bartender was very friendly. Free Shuttle-Access to a free shuttle within two miles is fantastic. Shuttle driver was very friendly as well. Parking-Going to list as a bad too, but in/out privileges are great. Location-If you are going to any event at PPG Paints or really anywhere in the city everything is very accessible. Bed-Super comfortable The Bad- Drab room-I've stayed in Cambria Suites in four other cities and this location desperately needs TLC! There was no excuse for having a cracked picture in the room (huge crack in the glass). Refrigerator- Barely working, compressor was super loud, and no knob to adjust temperature. Parking-20.00 plus tax to park. A little excessive there. The Ugly- Cleanliness-In times of COVID you would think hotels would be extra vigilant about room conditions. There was trash from a previous guest in the trash can. One of the couch cushions was in the wrong direction (zipper was out), stains on the carpet, and mold on the caulking in the shower. Overall I was a little disappointed with the experience here. Certainly there are other options if you are staying in downtown and I would explore them unless you need the convenience staying this close to the arena.
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Candy S.

Yelp
Great place. Food and Beverage Director Oscar is the best Chef is great atmosphere fabulous

eszter v.

Yelp
The reception was awful, the toilet couldn't be flushed, rooms were not clean. I got bedbugs in the hotel, it was almost one week to recover and don't be itchy anymore. They pre-charged us, the way how they talk to the guests as they'd give a favor to assure a room for $510/night. Wifi was not worked. I don't recommend the place.
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Nanette L.

Yelp
We'll if your going to any event at the PPG center like a hockey game or concert then this is a great location, it's right next to the arena. It's not fancy by any means. Rooms could be a little cleaner! If you want your room cleaned or fresh towels you need to ask or you have to make your own bed just like you do at home! No restaurant inside or complimentary breakfast just a small snack shop. Pack your cooler with foods and snacks and drinks. The rooms do have a small fridge and microwave and a coffee maker. The lobby is nice with a bar area to catch a drink at but no other amenities here. We did take the shuttle they offer to the subway to jump on to get to the baseball stadium. The shuttle runs until 9 .

Sheila W.

Yelp
Update: Contacted the GM and the CEO via email and they responded within a few hours. We were fully refunded for our stay. I gave 1 star prior to them taking care of the issue. I give them 3 stars due to the fact that they didn't hesitate to make it right. My husband and I travel 4 hours to Pittsburgh to watch several Pittsburgh Penguin hockey games every season. We have always stayed next to PPG Arena in the Cambria Hotel. We have always enjoyed our stays over the last few years that we have been staying...until this time. We stayed overnight on November 1st. We were initially charged over $300 for the night, which was always between $150-$200 a night during the past stays. The room was disgusting. The room was at best a $75 a night room. We addressed the issues with the front desk when we were checking out and asked to speak with a manager. We were told that the manager was not on site yet. At 10:30am, checkout time closing in, and the manager wasn't there to assist anyone that would've wanted to voice any concerns or issues. Poor management, and poor housekeeping to say the least. I have attached photos to show the issues in the room. Hole in bathroom door, walls dirty above mirror and beside bed and in bathroom, no regular coffee available for coffee maker, no creamer, blood drops in bathroom on bottom of sink stand, fitted sheet literally on upside down, TV stand with deep scratches, mini fridge dial broken off and missing, fridge not keeping our items cold, and the extra flip lock for protection was broken off. To say that we were disappointed with this stay is defiantly understatement. For the price we paid for this we shouldn't have had these issues.
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Matthew B.

Yelp
For my birthday, we wanted to get away for a night and made a reservation through Hotels.com at the Cambria Hotel on 1320 Centre Ave, Pittsburgh, PA 15219 for Friday, August 14th (confirmation number 9196576407952). When we arrived, I attempted to enter the lobby through two sets of sliding glass doors. One automatically opened, the second did not. There were no signs posted indicating this was a pandemic policy or the doors were locked for another reason or were broken. However, I could see the desk clerk helping a guest presumably check-in. So, I stood there for 5+ minutes without the clerk ever indicating to me that he would be with me or assuring me I was following correct procedure. I eventually gained access to the lobby only when another guest was leaving the hotel and activated the doors from the inside. Even then, the desk clerk never looked up at me or gave me any indication I was doing the correct thing by entering the lobby (all this can be confirmed by hotel video). I continued to stand in the lobby waiting for additional 5-10 minutes without being acknowledged. It became apparent to me the guest the desk clerk had been helping this entire time was checking-in multiple guests for multiple rooms. Finally, I asked if the desk clerk (from 6ft away with a mask on) if he was the only available employee to check-in guests. Certainly, there had to be more than one desk clerk staffed on a Friday evening. He informed me he was the only one and told me that during these time (pandemic I presume) people shouldn't get so worked up over little things. I then told him some direction as to what to do while standing in front of the locked door like a fool for 5+ minutes would have been appreciated or acknowledging my presence at any time while I was waiting would have been appropriate (even a single finger in the air to tell me to wait a minute would have been sufficient). Things went south real fast after that. I was surprised by how unapologetic and confrontational the desk clerk was towards my concerns. Eventually, I decided I did not feel comfortable moving forward staying at a hotel with an abusive, disgruntled employee assisting me (I did ask to speak to the manager, and he informed me he was the manager). I asked that my room be canceled. He clicked a few keys on the keyboard and said, "done." I insisted he print me off something stating that my room was canceled, which he did with a cancellation number 483753144. When I got back to the car and told my partner we had to find another hotel for the night, he informed me that despite the cancellation, we might still be charged. My partner decided to go in and try to talk to the desk clerk to see if there was a possible resolution. The desk clerk informed him "what's done is done" and "good luck getting refunded." At that point, we booked a room at the Hilton in Monroeville through Hotels.com. On our way there, I contacted Hotels.com through their chat feature to make sure we wouldn't be charged for the Cambria room. In the end, they said because of the cancelation policy the only thing they could do was offer us $40 credit towards our next hotel stay. I am not interested in a credit. Hotels.com has to do a better job at protecting their users from abusive customer service (and for the record you can see on my Hotels.com account we paid more and had to drive across town for a room at the Hilton that night; proof we weren't being irrational or trying to cancel our room for any other reasons than stated) No one should be expected to feel that uncomfortable or spend money where such little thought goes into assisting guests during a pandemic. It felt like I was a burden to the overwhelmed desk clerk who obviously hates his understaffed job. The desk clerk's responses to my concerns were confrontational and abusive. He could have easily acknowledged my presence while standing at the locked door or opened the door an told me that it will be awhile as he checks in the multiple guests and suggest I wait in my car. But he chose to not make eye contact and ignore me at all costs. When we checked into the Hilton, we contacted my credit card and began the process of refuting the charges. I would hope under these circumstances, Hotels.com/ Cambria lets these charges get reversed. If not, my next step will be to contact the Better Business Bureau.

Tamar A.

Yelp
Cambria aspires to be a three star hotel but doesn't try very hard to achieve it. I was given a handicapped room (for no apparent reason) which was fine with me. But...it was not very clean (I'm looking at you, bathroom mirror and floor), lacked soap AND body wash in the bathroom, despite repeated requests, and the Keurig machine in the room didn't work. I know, hardly big problems, but enough to be annoying. When I requested a ride on the free shuttle, I was told I should walk and that you can't reserve a ride in advance; you have to come down to the lobby and ask if it is available at that moment. On the good side, the in and out parking deck was a good thing. And the rooms seemed pretty soundproofed. The hotel was full but I didn't hear any noise from the lobby or hallway. My recommendation is to bring your own soap and coffee machine. Also some Lysol. And spend as little time in the room as possible. Have a nice stay!

Lizabeth M.

Yelp
Hair everywhere in the bathroom: on the floor, on the tub, and on the shower wall. It made me nauseous. There was a Hershey wrapper in the pullout couch. We also found what appeared to be a hairball on our comforter. It did not look like human hair. I don't know if the previous guests smuggled in their cat, but either way it was not caught by housekeeping, and my husband is super allergic to cats. Not sure if he was just grossed out and it was all in his head... but he felt like he was having an allergic reaction. I hate writing bad reviews (actually, I think this might be my first one) as I know places are pretty short staffed right now, but we also paid a lot for the room and at the very least I would like a clean bathroom after a long day on the road.

Krystel K.

Yelp
Worst hotel in the area- do NOT stay here! Yes it's close to PPG but NOT worth the headache of dealing with this hotel staff. Arrived before 4pm checkin in and so did 60 other guests attending the same show that we were here for. We were told at 3:50 that there were "no rooms available until 4" .... So there was a queue of approx 60 guests all waiting to check in at the same 4 pm. Waited OVER an hour to check in. Hotel staff is incompetent and lazy. This was more expensive than other hotels in the area and NOT worth the close proximity to the venue. Seriously recommend the kimpton Monaco, I've never had a bad experience there and it's worth the Uber drive to the PPG to not have to deal with this hotel staff. Wish we didn't reserve a room here prior to the event. This room was so dirty! Carpets hadn't been vacuumed, mold all over the shower, no soap in the bathroom, hairs all over the floor. No bags in any trash cans. Ice machine was also moldy.
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Lurine J.

Yelp
I can't really say anything bad about the HOTEL however the hotel restraint was disgusting and over priced. That was the only issue. So, either make time to eat some where else or bring a sandwich. I kind of feel like me and my daughter didn't have much of a choice, plus I just wanted a salad how wrong could we go? My daughters burger was pretty good which made me happy because I can deal with being hungry. My salad was a suggestion from the waitress, we have different food choices obviously. The hotel itself is amazing and if you are enjoying an event at the PP G Center like my daughter and I were, it's perfect! I took Skyla to see the Katy Perry concert and it literally took us less than one minute to walk from our hotel to the PP G Center. This hotel is very well upgraded and very well maintained. It is also nestled right in downtown Pittsburgh very easy parking and very very easy to get in and out of. I am so happy that I choose this hotel! The front staff was very nice and helpful during check in. The room had a small refrigerator, a Kurig, and a microwave. I will definitely be back to this place if I ever get the itch to enjoy downtown again. .
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Rusty H.

Yelp
Patty was great to work with setting up our stay and the best thing that she did for us was call us back. Twice. Thank you Patty!!!!!! Room was very nice and clean. Love the location right next to PPG.
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Mel T.

Yelp
Cambria is a great option if you want somewhere clean to stay, is centrally located, but you don't want to break the bank. For about the same price as a regular older hotel room, you can get a king suite here. There are two TVs, and a small fridge, as well as a small out cove with a couch. Our AC was not really working on one of the nights we stayed, but someone came and switched it out for a different one immediately. It was a little inconvenient but since we weren't in a rush to get anywhere, it was fine. They have parking for $14 (which you pay for at the front desk) and you get in and out privileges. I don't know how it works because you don't need a key card to get into the lot so I guess the only way they'll know if you've paid or not is if someone is actually patrolling the lot for the tags they give you. There's a fitness center and a very small indoor pool and Jacuzzi. They also have a breakfast buffet (additional fee) and a bar in the lobby, but we didn't get a chance to check either out. One thing I really liked was their shuttle service. If you call 30-45 minutes ahead of time, there's a free shuttle that will take you anywhere within a 3 mile radius. They'll also pick you up and take you back to the hotel. It runs until midnight. The driver (Paul, I believe) was super nice and gave us a lot of good recommendations. I doubt I'll be back to Pittsburgh, but if I ever had to come back, I would definitely stay here again.
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Dottie F.

Yelp
It makes me sad to give this hotel a two star rating because their staff are so kind and helpful and hard-working but they are just terribly understaffed and underfunded. We travel a lot for work and for pleasure and this room was one that should never have been rented out. There's a black mold in the shower both on the floor and in the grout. The carpet is dirty. The blankets on the bed are inadequate and there are no extras in the closet. In room 506 there's no heavy curtain so you cannot block the light at night or in the early morning. I think Mario the general manager is doing the best he can with the resources at hand. Kudos to John who drives the shuttle! He is a rockstar!! We stayed for five days and never once got housekeeping. Apparently they do not clean the rooms while they're occupied. Supposedly it's a Covid situation but we have traveled during the pandemic and never found this to be the case before now. Location is good and there was plenty of room for us to spread out and enjoy the lobby. But there was lots that was lacking.
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Nicole P.

Yelp
Stayed here two nights on a hotwire deal, so for the price I paid I can't really complain. However, it's not really a place I'd say I'd highly recommend for more than cheap price (if you get it) and convenience, if you're going to an event at the neighboring PPG Center. For one there's not a lot else right nearby except for a couple other hotels and a Starbucks. There is a free shuttle that will go in a 2 mile radius but a lot of the main attractions in Pittsburgh you'd want to visit while sight-seeing are beyond that. Parking is $20 a night, and on the plus side is in-and-out so you can come and go as you please. They did try to double-charge us for parking on checkout - I was traveling with a friend, staying in separate rooms, and they tried to charge him as well as myself for the same single car, which was a little annoying. The room itself was ok. I found the bed and pillows quite comfortable which is always a plus. There's a mini fridge, pod coffee machine, desk and a good amount of space. I feel like my room must have been a former handicap room as there was just an awkward shower stall that had seen better days, going by the condition of the tile and grout. Pool is small and really only good for little kids who want to splash around. Fitness center was ok, the machines in working condition and pretty modern. I didn't eat at the restaurant except a few grab and go items.

Amy P.

Yelp
absolutely disgusting. I wouldn't let my dog sleep here. Kevin at the front desk was beyond ignorant. no working phone in the room. no toilet paper. no towels. no linens for the pull out sofa. no plug for the tub( which looked like rats had been bathing in it) DO NOT TAKE TOUR CHILDREN HERE. Filthy dirty would be a compliment.
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Kirsten S.

Yelp
HORRIBLE EXPERIENCE. Would give this place 0 stars if I could. This was my first time coming to Pittsburgh. I'm not one to say anything to staff when I have a bad experience but this is truly the worst hotel I've EVER stayed at. The hotel manager was incredibly rude. The staff harassed us the second the clock turned 11am and it was time to check out. They barged into the room and kept calling multiple times. The safety latch on the room was broken off as well, so the staff could easily come in without permission. I understand we were a little late to get out of the room, but I've never had a hotel harass me as soon as it was time to check out. In fact, no one has ever made an issue of it before. The room was dirty when we checked in, so not sure why they needed us out right away since it didn't look like rooms got cleaned anyway. When I told the manager about this terrible experience I had, she was very unapologetic and frankly did not care that she was being rude. She was more worried about the guests she had coming in and didn't seem to care for her guests that were currently staying there. Would never recommend this hotel to anyone.
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Julie L.

Yelp
We travel to different cities each hockey season to see our BLUES play and this year was Pittsburgh. I did my research and found out that the Cambria was the host hotel for the Penguins and right next store. The hotel was awesome! So much going on yet relaxing enough to ignore the ones around you. The prices were at the right point for us for the weekend and it was located where we could walk to the main parts of downtown if we wished to. There is a shuttle - and this is a complaint of ours - to get you around town. We attempted said shuttle but the driver never called us back the 2x we attempted to contact him. We were disappointed in this. Staff was great! They knew we were celebrating a birthday that weekend, as well as the Blues winning against the Penguins, and they treated us so nice. Many cities dislike visitors when their team loses, this was not the case here. They have a restaurant/bar area which is hopping when there are events next store. The food is great - we ate there both mornings for breakfast and everything was fresh and made to order. The drinks were flowing at night and I told the bar person to make me something girly and he hit the spot. This was our first time in a Cambria and I now find myself looking for them in other cities to stay at first.

Cathy A.

Yelp
Staff was very pleasant! Very close to arena. Odor of natural gas In hall, I reported to front desk- said they were away and everything was ok- it's never ok to detect an odor of gas!!
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Stacie M.

Yelp
This place has nice and friendly staff. However, they are not fully staffed and need help. I called down for trash pick up 3 times over a 5 hour period before anyone actually came up. Bar is only open in the evenings Thursday to Sunday at 5pm. There is no mini bar, food room service, and the hot tub is broken. Gym was open and was a nice size but super warm in there. I tried to adjust temperature and it did not work. Pool was plain and not inviting. Again the people they have working here are nice, it is more of a corporate management issue. I came down at 5pm on a Saturday and no one was at the bar. The only bartender they have is working downstairs so if you need a drink at the bar in the lobby they have to walk down and get him. Sad deal. Room was set up well and bed was comfortable so if all you want is to spend the night then this place is perfect. No frills at all.
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S J.

Yelp
We were in Pgh to attend the Andrea Bocelli concert, and decided to stay overnight. We were surprised by the hotel. The decor is modern, clean, nicely decorated reception/bar area, very close to PPG Arena. We were warmly welcomed by the staff, and had "exceptional" customer service from Seth, the manager. Our room was immaculately clean, the bed/pillows very comfortable. Bar/restaurant - meals delicious. The staff was friendly, attentive, especially with the large crowd. Outside patio with comfortable seating, space heaters for cold weather and good music. (thank you Mandy) Now, without a doubt, one of our favorite hotels.