Camino Real Guanajuato

Really beautiful, I was there for job so I can say it's a really nice place to have a meeting, but I would recommend it for vacation too. It may be a little expensive to spend a few nights, but it's worth the money. Just keep in mind that the hotel is away from downtown, not that much though, if you like to walk is just 4 km more or less. And you can always take the bus if you want.

The hotel is built in a beautiful Hacienda-like Mexican style. Service is top notch, with a friendly and helpful staff on hand. The rooms are a bit on the small side, as are the bathrooms. Decor is simple yet elegant. The rooms and other facilities are impeccably clean and well maintained. The hotel's restaurant is open until late and offers a good selection of Mexican dishes and other alternatives; the service can be slow but the food is good. The breakfast bar offered every morning is fantastic. Of particular note is the hotel's free-to-guests high speed Internet connection; it is blazing fast (50 Mbps upload and download), something you wouldn't expect to find in a town this old.

Good location, rooms were ok with some maintenance details such as loose reading lights and towel holders, also slight dampness odor. Room rate was pretty competitive and maybe a reflection of room condition. Overall good service. Hotel pool and gardens are beautiful and very well kept.

Horrible service. From the front desk, to the restaurant the bad service was a constant. I attended a wedding and the service was really bad, couldn't get a soda for 3 hours!, and they charged $165mxp for beverage service plus tip!!!! Toilet paper in the room was less than half and had to request more in the first morning that also got with only a few sheets left. Complete scam! I felt I was in a really poor hotel in every sense.

Had my wedding in Guanajuato on a weekend, and the majority of my guests stayed here and complained of horrible service, it was very slow and inefficient. Rooms are ridiculously overpriced for what they're worth, since rooms are outdated. Some of our belongings went missing on the premises after handing to valet and hotel did not want to take responsibility. Horrible attitude from the staff. I don't know if this was just bad luck, but last time I will be visiting this hotel.

It's a really nice hotel, the structure it's very suitable for Guanajuato. Unfortunate I wasn't able to taste the restaurant's food but since I had an event during the night it was really nice prepared and the dinner was quite good. A point of improvent is to ask if the guest would like a room with disabilities or not, since I'm not a person with a disability and I received a room with that kind of amenities.

Service is not bad but not great. Also, people working the front desk are too distracted and in fact we got an incorrect bill. They fixed it but messed up again so they had to fix it again. Rooms are ok in general but the bathroom is too small and the shower could have more pressure.

Cold, damp, mouldy rooms which are in desperate need of updating. Very expensive and NOT a 5-star establishment. The gardens, however, are beautiful. A real pity one member of our party picked up a serious chest infection. Western authorities would close this place down on Health and Safety grounds.

This is a beautiful hotel in a beautiful town. We were only here 1 night so did not really get to enjoy the amenities bit the pool area, lobby , and grounds were clean and beautifully decorated. There was a chapel on a side building that was just beautiful as the rest of the building. Will definitely come back here and stay a few more days next time.

How can I start? This place needs an upgrade! Urgent. The restaurant looks like a little "Fonda" but has prices of a signature restaurant. This hotel is overrated and still fools people (like me) to believe that the brand makes a difference. They assigned us a room where the AC was broken. The maintenance person came and said: "Yes, several units so the same... You can wait for me to fix it, it only takes an hour". Of course we requested another room. We moved to another room with no issues. However, I would not recommend you to spend 80 to 100 dollars in this place.

Staff really nice.The room smells humidity heater doesn't work one lamp out humidity spots on the ceiling and at the bathroom . I expected more from Camino Real

It's a lovely place to stay and very clean. Service is wonderful. Not as great a brunch as the Camino Real Tijuana, but they do have a pool, very far from downtown Guanajuato, though, and the way back to the hotel, being uphill, is absolutely brutal, so be ready to either pay for a cab when coming back from a great walk in downtown Guanajuato, or arrive ready for a shower!