Camino Real Zaashila

It was so great to return to beautiful Camino Real this would be our 15th trip! A long waited return after the pandemic, we had heard and read about a lot of major renovations and yes ‘ much has been done. On arrival we were met by the lovely Yazmin who had our request for our normal room, we really like the new reception area, although if you have a larger party arrive , it would seem very small.. |On arrival at our room, we were disappointed to find our bar fridge had not been stocked, especially when you have travelled all day and paying for our upgraded room! However a quick call to reception and lovely Yazmin came straight to have a look and took care of the sun beds and beach towels as they were not in place for our arrival. Big thanks Julian! We could see a fresh cost of paint in our room , and newer patio chairs nice touch, bathroom still needs to be upgraded., but hey we always had hot water and very clean! |The breakfast area is now where Chez Binn is, we preferred our breakfast by the ocean in the mornings, although we understand why you have now made it a lunch time restaurant. Wonderful to see lovely Juanita is a credit to the hotel , along with Antonia, funny Reynaldo and the beach staff Juan always with a smile, Luis who served our drinks along with amazing Avelina , all work so hard, Sandra at the beach restaurant who played Luis Miguel instead of Christmas songs! At times the music was too loud , we hope the hotel does not keep doing this as a unique hotel you have incredible ocean views and many return like ourselves to hear the ocean. At Chez Binn , Juvenal served us our evening meals with excellent service , we understand the hotel has a new chief, who is excellent!! We really missed the meals at the Ocean front restaurant, it was extremely disappointing it was closed we should have been advised by Westjet and not on arrival, wife wouldn’t have brought so have dresses and shoes for a romantic dinner. The hotel should consider re opening for Canadian guests and to be included in the package and nit private parties, having only one reservation for an evening meal is limited. |Big thanks to Ivan , Cristo for our evening drinks, two captains Hemin and Elizabeth who always took care of all our needs. Thank you! |The gym is now closer to the pool area, which looks pretty amazing although we did not use it, many others did. Well done on an excellent renovation. |We do feel you should have had another restaurant in your renovation plans for evening meals . A suggestion for next time. The house keeping could be done earlier, requested our room to be done in the mornings, but when it was cleaned everything was very good and all the staff work so hard. |We had a lovely holiday , we relaxed enjoyed the morning sunrises, walks on the beach after dinner, looking forward to returning again December 2024!|Big thanks to all the wonderful staff, that makes our vacation each year.|Each and everyone of you are a credit to the hotel. Well done!! And if we didn’t mention all your names, you know who you are and we appreciate all your kind service and attention . Thank you everyone!

It is a gorgeous looking hotel on a stunning bay, that is perfect for a relaxing holiday. My room was huge, as was the bed, with a lovely balcony overlooking the stunning beach. |The pool area looks lovely, as do all the grounds, with beautiful flora that attracts a myriad of butterflies. I also saw a Mexican raccoon outside my room which was a particular highlight. I think the pool is 120m long and I was able to do laps of it when it seemed the sea was too rough to swim. On that point, if you are a decent swimmer and can out a few metres, it is actually perfect for swimming. There is a lifeguard present all day who is very helpful with advice and also leant me his orange float so that jet skiers could see me.|There are numerous bars and restaurants but I didn't use any, as they all have music playing and my ears are quite sensitive. I always did the 5-10 minute walk out of the hotel to a great little bar/restaurant called Primos or Montana Coffee Bar for breakfast, lunch or dinner. There is a convenience store near there too. There is a Starbucks in the hotel which is great. |Special mention also goes to the lady who works in the Boutique, and the bell-boys who are incredibly friendly. If you want a taxi to Santa Cruz or La Crucecita, you get it straight away. I often did the walk which is safe to do even at night, albeit quite tough in the heat but definitely worth it to see the clear night sky.|No real criticisms except for the music in all places. I see others have criticised communication with the hotel and when I messaged before may stay, no one got back to me, so that could be addressed. I have seen criticism of state of rooms but mine was perfect.

PROS|The pool and beach areas are amazing, spectacular view of the ocean.||The rooms were great, a bit dated but large and clean, with a small fridge. They brought as much bottled water as needed. ||The breakfast were very good (see CONS for negatives). Our server, Juanita was fantastic.||In general, the staff at the resort are very nice. ||CONS|All the food and drinks are very expensive at this resort (85 pesos for a beer and 175 pesos for a cocktail). As comparison to say Quinta Bella, they are 25 to 50% more. For convenience, we ate breakfast at the resort (400-700 pesos per couple). We had one supper, but it was not very good (we were served frozen/raw salmon. They really pushed, the buffet but it was far too expensive for what you got $400-500 pesos per person.||SUMMARY|Lot a great things about the resort, but probably wouldn’t come back unless the food/drinks were lower.

On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.

My room was very old. It was far away from the sea view and difficult to get to. Water came out dirty, with something like soil. The mirror in the bathroom had stains, big ones, no iron, when checking out no one went to get my baggage, blown bulbs. I’m ok with you guys charging whatever you want, but if you do charge something significant, I expect a decent experience.||I had to wait for towels, waited a lot to have breakfast, waited to get my baggage on and off the vehicle. I wouldn’t pay for this and won’t recommend.||Beach and overall design is great!||

The hotel "sells" the concept of relaxation and family ambiances. However, I stayed 3 nights, and two of them had private parties that ended very late (around 1 a.m.), and they didn't warn us. Then, drunk people making noise around the hotel. Too bad for relaxation. :( Out of that, all the staff is very kind and attentive, impressive swimming pool, views and rooms. It's not easy to swim at the beach.

The service is great from staff. The Management needs to hire more staff for the volume of guests. The staff is trying their very very best. The staff are all extremely hardworking and lovely. I see a management problem with this property.

The hotel is a bit outdated but the service in general is ok. The worst of all is the restaurant by the beach. Awful service and had to wait for one and a half hour to get my meal. Staff just very unresponsive. Food is not good and extremely expensive.

Overall the place is old, the rooms are not kept up. The prices of the restaurant are absurd, you'll pay top dollar for an average meal as if you were in a five star hotel. The staff are nice and helpful but you can tell they're trying to stick it to the tourist, you'll pay three dollars for candy and 4 dollars for water . An average of 600 dlls per night, go somewhere else.

Camino Real Zaashila is one of the most beautiful and relaxing places in Huatulco! My husband and I were looking for that perfect destination wedding location, and searched all over Mexico for it. We knew we wanted a beach, and that we wanted a city that was not too turisty....that's when I thought about Huatulco. I had come here as a child to a wedding in Camino Real, and I remember thinking "oh my God! Am I in Greece? is this Mexico?". The architecture at this hotel is so beautiful it makes you feel like you are at a beaches in the Mediterranean. Another great thing about Camino Real is that is not considered a resort, and they only have a few number of rooms available. I really like this because it gives it more of an intimate feeling and you can really get to know a few of the people who work at the hotel. The only bad thing about Camino Real is that their service is always not the fastest. At the end, we decided to get married here and we had the best time! All of our guests enjoyed the hotel and had a great time during their stayed here.

Nice views, valet, restaurant and pool staff are amazing. BUT outdated rooms, worst room cleaning ever and reception staff not at all helpful. I'll use the other hotels next time. For the price paid ($4k) this should have been excellent. Family enjoyed the extra activities (extra payment) more than the activities offered by the hotel. The spa is not well located, the service is good but you receive a massage next to crying kids and kids pool. We paid a lot for the new years dinner and only the service was great BUT the food was cold, the musical group forgot the countdown for the new year and the music that they played was only cumbias. Not enough space in the beach for guests and security was super rude taking out your personal items if you didn't use your seats for more than one hour... again not at all excellent but really an average hotel very pricey.... we had a suite with 3 bathrooms and everyday we had to request towels, for 7 days we never had hand towels.... Not worth it for its views and service.

If I had one perfect week it was the one that I spent here. What a beautiful place. A week in paradise with my beautiful wife to attend my daughter's wedding. The wedding was held right on the private beach and count have been any cooler. There are a lot of things I could say about our room's private pool, the cool iguanas, the beautiful sunsets, the great food or the taxis always available to take you where you want to go at a great rate but I'm not going to. I'm just going to post some pictures of the hotel ang things to do in Hualtuco instead, and let you picture yourself there.

Absolutely incredible Christmas at the resort. While some of the room is a bit dated, the private pool in your room and resort as a whole is well worth it. This is not a huge party resort, but there's an active bar and pool scene. It is not an all-inclusive resort, but you can charge everything to your room if you choose. On Christmas Eve, there was a huge Christmas buffet in the evening with a variety of foods (it is a ticketed-only event). I highly recommend the breakfast buffet. Check out the beautiful rocks near the beach too!

We showed up for a late dinner. Worst food we have had in years. Stale tostadas. Raw steak. Cold caldo. Hair in salad. Plastic Oaxaca cheese with some non crunchy grasshoppers. There is so much good food in this area. We ended up grabbing some some street tacos at La Esquinta. Do yourself a favor and bypass the Camino.

In a relaxing atmosphere, this hotel is secluded from the others in the Bahia Tangolunda area. Peaceful and serene this is a great place to unwind with friends and family alike. Since the main pool closes at 8 pm I recommend getting the private pool for people who want to be in the water until late. Since the large pool gets direct sunlight you'll find it to be extremely warm, however some of the private pools are in shaded areas and therefore a little bit chilly. It usually cost around $3 per beer at any of the 3 bars and during parts of the day they have a 2 for 1 happy hour. This place is a little more classy than some of the other surrounding hotels so if you're looking for a Cancun type atmosphere with all inclusive drinks then this is NOT the place to be. However, if you're looking for more of a hotel that could be pulled straight from the pages of Conde Naste Traveler then this Mediterranean inspired resort will not disappoint. Along with turndown service, a minibar, security safes in the rooms, and full room service, many of the local tour guides that offer their services can be found on the beach advertising their services, but make sure to ask the staff to vouch for them before renting one of their bay tours since they are not part of the hotel but are independent operators.

The place is nice but they rip you off with charges for things like drinking water (not a sip is complimentary), internet and an expensive menu for Ok food. I reserved and pre-paid through Expedia and was asked for the ages of my 2 kids (16 and 11). Both kids were considered by Expedia as that, Kids!!! Nevertheless, upon my arrival, the hotel clerk (and later on the general manager) told me my 16-year-old son had to pay an extra USD$50/nigth. I started an argumentation with both of them but they would not give me a room unless I paid in advance. I will NEVER again stay in a Camino Real hotel!

When you get to the airport in Huatulco, MX there are other hotel providers that will offer you free tours and meal if you come and visit their hotel.

We love this place! It's by far way prettier than the other resorts in town. We stayed in October which is a less busy month for the resorts but we love it. Felt like a proper getaway. They keep the resort very clean, the entire staff are very nice and the food is really good. It's not an all inclusive but the prices aren't too bad. I'd definitely come back

This hotel/resort was exactly what we were looking for. My husband and I wanted to find a relaxing and secluded location in Mexico without the crowds and tourist prices. Not only did we find that- but we found a beautifully manicured, peaceful place to stay for our 9 day vacation. We were greeted with fresh watermelon juice upon arrival and driven to our room. We LOVED the staff (Juan at the bar, Huberto, Mauricio, and all the helpful people at the lobby and at information). Everyone was so friendly and accommodating. The food is really good, especially their gigantic breakfast buffet. We went into town for most dinners, but the two restaurants at the resort were great. The rooms are clean and comfortable and they all seem to have beautiful views of the Pacific Ocean. I'd recommend this place to anyone, and we are already planning on coming back in the future! Thank you CRZ!

Be very careful about staying at this resort. Much of the amenities are filled with VERY expensive hidden fees. We paid $70 USD at the beginning of our stay to access the wifi in our room which was terrible connection to say the least (I ended up paying my phone company for more data instead). When it came to check out time they tried to charge an additional $100 USD on top of the $70 for the wifi use. This along with sending security to our room with no explanation, room service holding our debit cards hostage for hours, and a less than fresh breakfast buffet for $24 USD. We will never be staying at this or any of the Camino Real Resorts again. This is a shame as some of the service staff was very accommodating, I just feel bad for them that they work under such terrible management. Thank you to the staff who helped make our stay enjoyable (the only reason this review received two stars instead of one) and shame on those preying on tourists and unsuspecting travelers. These are the kind of experiences that can hurt the tourism of an area that very much needs it.