Robert
Google
A Beautiful Restaurant with Room for Service Improvement
This restaurant is absolutely stunning—you can tell that an incredible amount of thought, care, and love went into creating the space. The atmosphere alone sets high expectations for a great dining experience. While the food was largely excellent, the service unfortunately did not live up to the same standard.
Starting with the food—most of it was truly enjoyable. The cinnamon rolls were a standout: warm, soft, and perfectly spiced. I would recommend serving the butter on the side to allow guests to add it to their taste. The biscuits, on the other hand, were a bit too dry. While I personally enjoy a drier biscuit when paired with gravy, others in our group found them hard to swallow.
A small detail, but one that stood out to me—the burgers. Either the patties need to be larger or the buns smaller. It’s a pet peeve of mine when a burger doesn’t fit its bun. Flavor-wise, the burger was fine, but it arrived without any condiments, and our server didn’t offer any. By the time we got his attention, I had already finished eating.
As for the breakfast sausage, it didn’t quite match the quality of the bacon. It was on the dry side and lacked the same rich, savory flavor.
Now to the part of the experience that was most disappointing: the service. Our server, Roger H., started off seeming a bit disengaged, which I initially chalked up to a rough day. However, as the meal went on, it became clear that something was off. He was attentive to other tables, even charming—so much so that a guest at a neighboring table, who noticed the difference in how we were treated, gave us a sympathetic shrug. It was disheartening, to say the least.
For those who follow my reviews, you know that I am a generous tipper—$25 on a $115 bill is standard for me, even if the food doesn’t completely wow me. But in this case, I felt compelled to leave nothing. I honestly can’t recall the last time I walked away without tipping, but the level of service we received simply didn’t warrant it.
Had the service been even average, I would have rated this place four stars without hesitation. That said, I still recommend giving this restaurant a try if you’re in the area—the food and ambiance are worth it. Hopefully, your experience with the staff will be better than mine.