Campbell House Penang

We had a wonderful stay at the Campbell House. It’s a beautiful hotel with a historic feel in the heart of Georgetown. Perfect location for our tour of old Malaysia. We stayed in the Opium room, which was extremely comfortable, and which I can highly recommend. All the staff were super friendly and welcoming, and made us feel very much at home. We ate at the restaurant onsite which was really fantastic food, and breakfast served there was really really good. We had an early departure and so the staff prepared a packed lunch as we didn’t have time for breakfast - extremely thoughtful and considerate!

First of all a big shoutout to the staff. From the moment you arrive, they are so welcoming and make you feel at home. During the check-in, we received a welcome drink and got very detailed information about the hotel, the neighborhood, food we needed to try, … Everytime when we left the hotel or arrived, the staff was ready to do a little chat and asked where we were going or what we did that day. The rooms were spacious, clean and very charming. Every afternoon, we were surprised with a new homemade afternoon snack in the fridge.

We picked Campbell House for it's location and weren't disappointed as it is a short walk from the likes of Love Lane with a great selection of bars and restaurants. Had a great time exploring the local area, spotting all the wall art/murals. Also really convenient for using Grab to get a taxi to Penang Hill and Kek Lok See temple. The rooms are stylish (we were in the Loft, a duplex room) and the staff are very friendly and welcoming. Added bonus having a fantastic, authentic Italian restaurant on-site which is where you have breakfast. So good we ate there twice in the evening over the course of our 4 night stay. Highly recommend if you want to be in the midst of Georgetown

Our stay at Campbell House was wonderful. All the staff, in every role, was lovely and welcoming, and did a fantastic job. Kumar especially was a star, making us feel immediately at home and recommending great sites and eateries. The daily desserts and welcome beverages were appreciated details, and we were delighted when the housekeeping team decorated our room for a birthday. The thoughtful and welcoming approach was felt throughout our visit. The rooms were beautiful and the entire hotel is immaculately restored - we really appreciated the no-shoes policy as it made us feel more comfortable and assured us that the hotel was clean and well kept. The hotel itself is in a great location for access to great food places and exploring historic George Town. We look forward to visiting again, and have already recommended the hotel to our friends and family!

Everything about Campbell House was just amazing. The team there were sooooo incredibly helpful and lovely. The room was gorgeous and so clean, we loved the shared library and terrace. The location was 10 out of 10 - genuinely perfect spot for anything who enjoys wandering and all the top food spots I had saved were within 5 minutes of the accom. The traffic in that area of George Town can be slow, so being able to walk everywhere is probably actually quicker so it was super helpful! Everyday we were pleasantly surprised by the nice touches, including turn down service, and even them packing us a breakfast to go when we had an early morning. Plus little lovely things that i’ll keep as a surprise if you’re staying there! I’ve seen a few things about noise but to be honest we had zero issue with noise from street (it was quiet in our room).

We had an incredible stay at Campbell House in George Town! From the moment we arrived, the staff made us feel truly welcome and went above and beyond to ensure our comfort. The heritage charm of the building is beautifully preserved, and every room is full of character, blending classic design with modern comforts. The location is perfect—right in the heart of George Town, making it easy to explore the nearby street art, cafes, and heritage sites. The in-house restaurant, IL Bacaro, served some of the best Italian food and breakfast was also excellent, with a lovely selection made to order. A special mention to the team for their hospitality and attention to detail—it really made our stay feel personal and memorable. Highly recommended for anyone looking for a boutique experience with warmth and soul!

From the moment I arrived at Campbell House, I was wrapped in the warmest welcome I’ve ever experienced at a boutique hotel. This charming heritage property in the heart of George Town is a true gem—not just for its beautifully preserved architecture and inviting atmosphere, but for the incredible people who make it so special.||Kumar and Hema are the heart and soul of the hotel. Their hospitality goes far beyond the expected. Kumar’s passion for ensuring every guest feels at home is evident in every interaction—he’s attentive, thoughtful, and always ready with great recommendations. Hema’s warmth and genuine care made me feel like family. Their personal touch is what sets Campbell House apart from anywhere else I’ve stayed.||The rest of the staff were equally wonderful—professional, kind, and always smiling. Every detail, from the spotless rooms to the delicious breakfast, reflects a level of care and dedication that’s rare to find.||Campbell House doesn’t just offer a place to sleep—it offers an experience steeped in comfort, history, and heartfelt hospitality. Thank you, Kumar, Hema, and the entire team, for making my time in Penang so memorable. I can’t wait to return!

We were given the last room on the hallway on the 3rd floor. We appreciate the extra steps and stair climbing, but it got annoying when we had to go back and forth several times a day, especially the common area is not well conditioned (= rather warm) - making it unwelcoming. Room AC was rather weak and the housekeeping made it worse shutting it down after cleaning our room. Leaving us a hot room coming back from sweaty outdoor. I would be fine if they left it at higher temperature to save energy but shutting it down completely is just not nice, considering we paid a good amount for the room. The restaurant was closed on our first morning so we were given cold sandwich in the fridge. We didn't realize the restaurant / breakfast is Western / Italian - our own mistake. Coming from the US, that's the last thing we want in Penang. In hindsight, we should not get the breakfast since there are so many local choices around the hotel. The location is great. We walked almost everywhere in Georgetown. Had to get ride-share a couple times due to time constraint and to escape scorching Penang heat. The room was spacious and beautiful in colonial style. Bathroom soap / shampoo supplies were empty / low when we checked in, which was very disappointing when we arrived late night due to flight delay. Some electric outlets not working. The staff fixed these the next day. We expected more since we paid quite high for the stay.

Such a convenient place! We loved the staff here and loved how close we were to all the famous hawker stalls and dim sum restaurants. We could eat, come back for a break and then go out again. Toi Soon Cafe (Kaya toast and Kopi-o) is two blocks away and so is Lebuh Kimberley. The mall with the glass skywalk is about 10 minutes away. There was a street vendor selling soup noodles right next door and we saw tour buses stopping by (sadly the noodles sold out by noon and we didn't get to try it). I couldn't find a write-up in any of the blogs or books, but it must be really good. The hotel is a bit of a walk (15 minutes) to museums and the ports, so that's the trade-off.

Five star service. Period. Spotless and well-appointed, unique rooms and professional, courteous front-desk service. Breakfast was very meticulously prepared, with attention to detail, fruit cut up decoratively, and well presented. Warm welcome upon arrival. This is a professional establishment. No elevator - and they have a unique way of bringing up the luggage with a rope! Lovely place, highly recommend. Solid.

Very nice place. Located in an old colonial hotel right downtown georgetown. Great cozy atmosphere with friendly,efficient service. Good fun. Appetizers for 4 (antipasto) was fantastic. And surprisingly good value. Steaks and pizza were good. If u feel like splurging just a little bit, this restaurant is a good choice