Donn H.
Yelp
Place is a joke less than - 1 star if I could, We prepaid in full for a week for the # 1 Prime Spot, on our way there we encountered a Hurricane and my husband came down with the flu., He had just had a heart attack and it was our maiden voyage in our first RV.
The first night on the road we had to stop to ditch the torrential rains so we were behind schedule. No big deal we were not in a hurry we are chilling we're on vacation. Their office called us 1/2 a dozen times, I explained what was going on and we still planned on arriving. They were understanding at first (not there problem or concern right?) but day 2 when we were still in route, of a 800 mile Trip which included a hour drive straight up the Great Smokey mountains they were constantly calling my husband's phone, the attitude quickly changed and they started threatening us, that our site would be surrendered, WTH we were paid in FULL FOR A WEEK.
My wife was balling her eyes out when she told me they called while I was getting gas that we lost our spot and were assigned another site. After raising 4 kids for 30 years this was like a second honeymoon for us.
We arrived and it was late and dark and we were tired. Jason came out to greet us to lead us to our site, which had changed, from prime #1 spot overlooking the great smokies to a section of gravel...next to the dumpster...and an tool shed. We had to leave the door windows open because the only power was a 115 volt extension cord (no a/c).
In the middle of the night just before we were getting ready to go to bed the hamburgers we brought and the dumpster we were smelling attracted a 250 lb. bear. Ok now I'm pissed. The dumpster was 10 feet in front of the RV!!! The dogs were going crazy but the bear did not care!!
Jason was still very nice to us but reading the reviews since it seems he unfortunately has been influenced by the "campground manager" whom must be from NEW YORK who after returning home I found out she had a college degree in something, it was not hospitality. My wife is a CAMPGROUND MANAGER in the largest campground in all of Maryland. All of a sudden, we were treated like 2nd class citizens. They had our money, they were good, us not so much.
The Manager was dictating what Jason should tell us. He was kind, but had to follow instruction from her. His wife was crying when she called to tell us the news.
She was a miserable Northerner who had no business being in the hospitality business.
But apparently she is still there. My wife never once treated anyone the way we were treated. I would bad mouth this place til the day I die.
We left the next morning to our disgust, thought about demanding our refund, but they obviously would have made it impossible and stressful for us to stand the time dealing with her.
WILL NEVER GO NEAR this part of North Carolina, keep on driving and go to Alabama ""REAL PEOPLE REAL HOSPITALITY "
Lake Martin, Alabama!!!