Camping Park Umag

We had a wonderful stay! The sea was warm and perfect for the children, and the pools were amazing as well. Overall, the campsite is lovely with very kind staff especially Benjamin, who made our time by the pools truly enjoyable. :)

There are several Camping Resorts there. A lot of fun around. Clean and tidy. Water is perfect - temperature. Nice beaches (rocky but beautiful). You will find everything you need. Some low rate feedback is only individual problems - insignificant. I can compare a lot Camping Resorts I have been - this is one for the best. Kids love it and willing to comeback. Near by town - Umag - all necessary things can be found - groceries and cloth. Shops at Camping a bit higher price, however it is fair. Same for restaurants.

We haven’t even arrived yet, but we already feel incredibly well taken care of by the team at Camping Park Umag.||Due to a mistake, we originally booked for the wrong dates. When we contacted the campsite directly, we received outstanding support — especially from Milijana, who handled our situation with professionalism, kindness, and great flexibility.||She helped us rebook and allowed us to transfer the original payment toward the correct dates. This kind of understanding is rare and truly appreciated.||We’re now very much looking forward to our holiday in July, and we’re already confident that we chose the right place.||Christopher on behalf of Sarah and Caspar

Since the trampolinpark has no separate way to get reviews, this is the only way I can express my disappointment. The serviceman by the "Dudla" or inflatable playground was not just unfriendly but even rude. Not sure that working around small kids that's an appropriate manner. Otherwise the camping is top and can only recommend.

So many close contacts had recommended a Eurocamp hol as we were looking for fun with our 9 and 11 year old’s. We combined this with our wang to go to Croatia and picked Umag. |We thought we were arriving at somewhere ran by Eurocamp since our entire booking experience has been via them and there was no sign that the site would be managed by someone else. |When we arrived we were told by very inexperienced reception that the Eurocamp office shut at 8 and told - coldly - to ‘ring this number’ |They couldn’t answer our questions about prebooked services and got what was clearly a ‘we don’t work for Eurocamp’ stock answer. ||There’s an app with all the entertainment schedule on apparently but we weren’t given access - presumably because we booked via Eurocamp. ||The camp is huge and while we’ve been here 2 days we’re yet to find the advertised sandy beach - we’ll try again today. ||The staff we’ve spoken to so far have been belligerent. We went to the pool bar nearest our lodge on day 1 and more or less ‘shooed’ to the till when we enquired where we were to order - after waiting around. ..and that experience has continued at every food or drink venue - aside from the pizza place at Istria Market where the attendant was friendly. ||The photos of our lodge that we saw pre-arrival clearly have an oven and say ‘fully stocked kitchen’. We arrived to no oven, no grill or toaster - so the only cooking ability is stove and micro. Not ideal with two young children - we can’t even make toast. ||Aside from the pool area which is clean and the kids have loved that - so far we’ve not seen or come across children’s entertainment. We’ll try and find the Eurocamp staff today to see if we’re missing anything but it doesn’t bode well. ||We expected so much more - we’ll atleast some courtesy, a warm welcome and clear instructions for where to find activities…oh and also not to be mislead that this is a Eurocamp managed park with plenty of accessible and suitable family facilities. If we were instructed of this - it’s buried somewhere in tiny print. ||If things pick up I shall review but so far there’s been enough poor treatment to really mar our time here - very frustrating when you’ve saved all year for an annual holiday. Not acceptable at all.

Massive campingplace with very clean facilities. Lots of things for the kids but unbearable noise in the evenings till eleven at least. Who needs this loud music and shouting(entertainment) on a campingplace. I am having a hard time believing that the majority of customers would not be as annoyed with this as we are. It is ruining all the good things you have experienced all day when you are lying in bed or sitting in front of your camp calmly when there is trashy party music extremely loud from several bars/locations around you. We will not come back for sure and will also avoid any campgrounds like this in the future. Maybe you should send some review form about this to customers and see how many actually enjoy the loud music…

Beautiful beach is the only positive I can give for Camp Umag. ||The staff were extremely rude and unfriendly mostly notable at the main pool bar down near the beach were staff shouted at my children because they arrived at the outdoor ice cream bar after swimming! Main sea front restaurant on the main stretch we found a hair in my mother's meal and were given under cooked chips for my children which they refused to change. Again over priced menu! || Accommodation was very poor with curtains hanging off the windows and decking outside area not maintained. The staff at reception and around the campsite were unhelpful with my elderly mother who would have seen us struggle. Supermarket is so expensive although staff are nice there I am sure they are delighted with their profit margin. We met a really nice tour guide and ended up doing boat trips away from Camp Umag most days to avoid our dreary accommodation and rude staff. The tour guide was so kind and informative and showed us the real side of Croatia which is a beautiful country. It is a real shame for such a beautiful location and venue to have this ethos. It means nothing if you cannot be treated with respect and dignity we generally had the feel we were not wanted there. I did post to the manager when we arrived at Camp Umag and was advised because we booked through another provider we were not his responsibility. I could have forgiven the rude service, bad food, poor accommodation but the lack of care to my elderly disabled mother and behaviour towards my children is just not acceptable. I am just back from my so called dream holiday and took 2 days annual leave from work to recover! I have travelled extensively throughout the world and have never come across such a disappointing venture. By the way don't bother getting ketchup for your chips a sachet of sauce is €1.20. I really would hate for another family to experience what we did. Thanks Camp Umag

Really nice camping place. But energy of staff is zero. Walking ghosts.... Reception bars, stores, pool.... Only security guy at pool entrance alway smiled and greeted with open heart. All other... Like I wrote... Ghosts... :( and camp was not even crowded...