Florian R
Google
We booked a private area with a sauna and whirlpool for three hours, intended for eight people. When we arrived, the whirlpool was around 20 °C and the sauna had just been turned on. It took about 1.5 hours before the sauna was ready to use, the whirlpool only reached 29 degrees after two hours. So in the end we could only fully utilize the facilities for about 1.5 hours out of the three we had booked.||After a brief discussion, we received a one-hour discount, reducing our payment from €450 to €300. While this was somewhat acceptable, it still did not justify the overall experience at all.. ||We then went inside and ordered some pizza. There were unfortunately no available seats, which was of course fine. But then a bar attendant informed us after 25 minutes that they won't handle our order anymore due to being too busy.||While the location itself is quite nice, the service and guest handling were absolutely disappointing. I definitely cannot recommend this place.