Chris Gutz
Google
This place was incredibly surprising in so many great ways! I came with my wife for our honeymoon and it was truly a great decision staying here.
The hotel is beautiful, the views are amazing, easy access and in a very centered location. You can walk EVERYWHERE and be back to your room quickly. We also felt very safe everywhere we went walking.
I can say a million of things I loved about this place. However, the thing that stood out to me the most was the people/employees. WOW! They are probably the nicest and kindest people I have ever been helped from.
The attention to detail, at breakfast making sure we were ok, that we liked what they were offering, trying to always accomodate and assist us with taxis, with logistics and opinions. These people went out of their way completely to assist and ensure we were having the best time possible, and they truly did a great job at it.
Maria Luisa was the one we interacted with the most, but also another young lady and a nice young gentleman asissted us in a few ocassions the same way.
Some people do these things because it’s their job…I felt they were doing it because they really wanted to help and provide excelent service. They truly cared!
The day we were leaving it was my wifes birthday, and Maria Luisa even had a nice special gift for her saying happy birthday. It was so sweet, what a detail!
Thank you to the staff for the great experience we had in Siena. It was great already, but your team made it even better!!