Campus Hotel Hertenstein

I am a travel agency owner and I brought a group of guests from Turkey to stay at this hotel. While the staff and the view were pleasant and the hotel itself enjoyable, the presence of insects was overwhelming. My guests were unable to sleep throughout the night due to the large number of bugs, and the absence of proper insect screens is a serious oversight—completely unacceptable for a hotel of this level. I was deeply embarrassed in front of my guests. I will absolutely not consider staying here again in the future. In response to the hotel’s reply to my initial review: Thank you for your kind and thoughtful suggestions. However, one wonders — did the idea of using something as revolutionary as an insect screen (invented only a few centuries ago!) never cross your minds? As for our second group, we had no choice but to stay — the payment had already been made. But rest assured, this will not be our hotel of choice in the future. And just to clarify, what we encountered in room 1-2 was not a stray mosquito or two… it was more like a full-fledged swarm, as if they had decided to start a new colony right there.

Checked in and a bit of a kerfuffle as I had forgotten to book a twin room for my friend and I but they ended up giving us separate rooms saying we would have to share the following night. Ended up keeping our separate rooms for the following night at no extra costs which was much appreciated. We used it as a base for 2 day alpine pass driving trip and worked well. The views right on the lake were amazing as well. Would book again for next year.

Nice hotel, just renovated so everything looks new. The staff is kind. However, the parking must be improved : - it's really expensive, around 30 CHF per night. Same prize as a big city, but definitely not like a remote place such Weggis - the public transportation is low : only one bus per hour and the latest one is at 6 pm. It's impossible to have dinner in central Weggis or Lucerne So the hotel should provide : - a shuttle to central Weggis all day long or - a better price (free parking) for their guests

Generally very nice stay thnx to the location and would love to stay again Pros: amazing view, nature, modern building, a few playgrounds, family friendly, blackout curtain to separate sitting area and bedroom (Rm 306), pvt beach, generally friendly staff, quiet despite weddings every 3 night we stayed Cons: No hot water in the morning and at night (only lukewarm water, thought was going to get cold), bad mobile connection, very slow hotel wifi, 50 min waiting time at the cafe at lunch, indoor kids area was catastrophic with toys everywhere when we first visited. But next time, it was tidy. I believe it is parents’ fault, not hotel’s... all the staff were friendly except for one staff prepping for a wedding. She groaned loudly at my 3 year old son when he accidentally blocked her way just one second, which was a sad experience… Beach area and pvt path around the lake often blocked for weddings, no controls at the beach area (some British families kept two round big rattan sofas for all day even though I saw them using it only once and was not used the entire day like the picture). A Chinese woman had breakfast with a white face mask on in restaurant…! It would have been nice if hotel staff asked her to respect restaurant etiquette. Note for next stay: rental electric bike available for kids, no bar at pvt beach (bring own drinks and snacks), BBQ available, room 306’s view partially blocked but away from the wedding noise, Italian restaurant was not very tasty, get taxi instead of UBER (no UBER!) after dinner in the town

We had the most amazing time during our 3-night stay at this lovely place! The staff, especially Nikola, went above and beyond to make our experience unforgettable. Our junior suite had everything we needed and more. The restaurant served delicious breakfast and dinner options. The view from our balcony was absolutely breathtaking. The peaceful and quiet surroundings, away from any roads, made our stay even more relaxing. We are already thinking about coming back for another visit. The staff truly made this place special.

Currently staying here in Switzerland, and the experience has been absolutely wonderful. The view from my room is breathtaking, offering a stunning panorama that perfectly captures the beauty of this place. The atmosphere here is incredibly peaceful, and I feel a sense of calm that is hard to find elsewhere. A truly serene and remarkable spot, perfect for a relaxing getaway.

Had a really great stay at this wonderful hotel. The Location is perfect overlooking the lake and the scenery is amazing from the rooms. The exceptional staff especially Mario, Nikola & Lisa made the stay even better by providing a great vibe and atmosphere. I would definitely come to visit again as I came away totally relaxed.

The hotel is good. The location is perfect. All of the staff is super nice and helpful, especially Nicola who made our stay truly unforgettable. We are already planning to come back! The view was amazing and service was even better. We could not have wished for anything better. Recommend!!!

Loving our stay here. Beautiful property, friendly staff, and I appreciate the paddle board rentals.