Tilleynorm
Google
This could be such a lovely hotel,but little Can Calco seems to be steering itself! We have just returned from a weeks holiday..we have passed Can Calco many times, and thought we would treat ourselves this year. To say we were disappointed is an understatement. We arrived on Sunday 8th Sept..no one was there to check us in, and after 1/2hr of waiting had to pop across to Can Rierra (sister hotel),where we found a cleaner,who came and showed us to our room. We had a 'superior' room,with a terrace, and we felt the only superior thing was the amazing view of the mountains. The planters on the terrace were strewn with cigarette ends, the bathroom was very 'tired', and we had to request the sink plughole be 'de- gunged'...not good!! We were not given any info regarding amenities,and indeed found it difficult to actually speak to the 'receptionist' as she seemed to 'flit' all over the place,and we found her mannerism most un welcoming! We would have liked to eat in the restaurant,but no menus were displayed..we appreciated the menu was different every day, but no one could advise us as to what the evenings menu was! We seemed to be continually aware of dogs behind the hotel barking..day and night,and we're woken at 4am each morning by the near neighbours cockerel. The cockerel we accept....the dogs were a pest! After having our hire car damaged on the road we parked in Can Rierra, but found the access to the car park severely rutted and dangerous...it really requires serious attention! On the positive side we could not fault the breakfast,and the lady that did our room was most helpful. This little hotel has so much potential,but no one seems to be at the helm. The staff all seem to 'multi task', but to us it just didn't work. It lacks personality and friendliness and overall we feel we paid a lot of money for a 'view'