Canberra Theatre Centre

I cannot adequately express our gratitude to the Canberra Theatre Centre team tonight. My father is wheelchair bound, and we had purchased VIP meet and greet tickets for this evening’s show. Due to accessibility limitations within the main theatre, he wasn’t able to be accommodated in the auditorium itself. What the team did next was nothing short of extraordinary. They arranged for us to use a private VIP room and live-streamed the performance so my father wouldn’t miss a moment. They provided complimentary food and drinks and checked in with us throughout the evening to ensure he was comfortable and enjoying himself. Every staff member we encountered was patient, professional and deeply kind. We never felt like an inconvenience — only supported and genuinely cared for. This will very likely be the last show my father is able to attend, as he is living with a terminal illness. The compassion and thoughtfulness shown by the Canberra Theatre team has given our family a memory we will treasure forever. Accessibility is more than physical access — it’s empathy, flexibility and a willingness to go above and beyond. Tonight, they showed exactly what that looks like. From the bottom of our hearts, thank you.

The theater itself is nice, with more or less comfortable chairs. The bubble show we went to watch wasn't that fun, though. My 4-year-old and I were bored after 10 minutes of the show.

A generous bloke gave us free tickets for Cirque Alice outside and it was such an amazing night. All the actors were incredible, including the mad hatter and his shadow puppets.

​The Canberra Theatre is a spectacular venue for this type of event. ✨✨✨ Cirque Alice show features top-tier artists and offers a modern vision perfectly adapted to the setting and the stage. Every act is surprising and unexpected, keeping the audience captivated from start to finish. I loved the interaction with the audience, which felt very natural and fluid. I highly recommend it for anyone looking for a unique moment filled with magic. 🤩🤩 Plus, at the end, you can pick up a beautiful souvenir, like the lovely bunny from the show. 🐰😍

Beautiful, clean venue with a wonderful vibe, and good selection of entertainment. Staff are friendly, helpful and efficient, from greeting at entrance, to serving at bar, to seating by ushers. Well run.

Don't go if you are in any way claustrophobic. The seats are overly packed in and are not on enough of a raked floor. There's very little in the way of fresh air too, the production lets some theatrical smoke into the air so the "searchlight beams" can be seen before the show starts. They let people bring in booze so you can smell beer burps. I felt overwhelmed by the closeness of everyone and had to leave just before the show began. It seems like a terribly outdated venue. Before you even go in you can smell the toilets. What a waste of my money.....I really wanted to see 1984 😭

Public theatre with good staff and service. All seats provide good viewing, but seats do require overhaul, covers and new foam. Carpets are sad as is concrete paving before entrance and stairs. Ticket prices are fair for most events

The booking staff member (Melisa, I believe) was not helpful. This is my first time visiting Canberra and I’ve never been to the Canberra Theatre before, so I asked for advice on choosing the best seats for my family. Instead of providing guidance, she repeatedly told me that it was “completely my preference” and "it's up to you." While I understand that, I was asking for her advice because she knows the theatre better than I do. She wasn’t able to give a straightforward answer and kept deflecting the question back to me. When I said I would think about it and thanked her for her time, she hung up before I did. Clearly just up for short & money-making transactions. Overall, it was a very disappointing level of customer service, especially considering the significant investment the government has made in this facility for the people of Canberra.