Candeo Hotels Osaka Shinsaibashi

This is one the best hotels I stayed at during my trip to Japan. We visited last November. The rooms were a good size, nicely decorated and very clean. The dark wood and gold colours gave it a luxury vibe. The location is great, a two minute walk from Dotonburi which is one of the best districts to stay in Osaka. Lots of bars and restaurants nearby. The breakfast buffet was great, lots of tasty options in a nice, bright room. The staff were very friendly and helpful, especially when forwarding our luggage to the next hotel. There is a coin laundrette although we did find it was often full and some of the machine's had a slight smell. This was the only negative of the hotel experience, everything else was great. I would 100% stay here again!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Stay at Candeo Osaka Namba!Great location near Namba Station—close to shopping and nightlife. Rooms are compact but clean, modern, and comfortable. The **rooftop onsen (hot spring) with city views** was a relaxing highlight. Friendly staff, good breakfast, and great value. Highly recommend for solo or couple travelers!Pros:Perfect location, clean rooms, amazing onsen Will definitely stay here again!

Everything is fantastic, except the room is a probably a tad small. The CANDEO sleeping clothes they provide everyday is cute. Breakfast is ok, they are having a sales atm which is probably worth it; but the selection is not as varied as others. The laundry and onsen Sky Spa services are great to have; but can be busy at time. The pool is outdoor and it was quite chilly when we visited so we didn’t have a chance to try. Location is top notch. The hotel is close to pretty much all the central areas where the actions happen. The view down to the Main Street is excellent especially at night time, but at night be wary of some annoying loud bikers. Make use of their 1hr late check out, complimentary for any member (the membership is free)

Really nice stay in Osaka! Very good location close to lots of restaurants, shops and train station. The hotel has the lugged delivery service which I really like! It made my travel easy. The rooftop bath and spa is pretty nice. Good to relax after a long day walking.

The beds are ridiculous. I should have listened to other reviews. The worst beds I’ve ever slept on. I’ve never experienced anything like it in my life. It literally hurt mine and my husband’s back and my hip bone. Otherwise, the only thing I loved about the hotel is that it has a shrine in the lobby and you can go to a morning ceremony with monks which we did and it was really beautiful.

This establishment has been the worst of all the hotel I’ve stayed in Japan during my trip. ||Don’t expect room cleaning. They don’t make up the beds (even if you ask them to) I did and my request went unanswered. They don’t change dirty coffee mugs, glasses, don’t clean the sink nor the toilet. Much less the bathtub. ||The windows aren’t soundproof and EVERY NIGHT of my 3 night stay I had the unfortunate experience of hearing what seems to be a motorcycle gang with VERY LOUD motorcycles being reeved to 120DB or more between 9 and 11 pm. ||No hotel staff nor police intervention of any kind. Very surprising in a country we’re answering a phone call in the subway if frown upon. ||No international TV channels, no English spoken programs. Very surprised of the low level of service we’ve received. ||I don’t recommend this hotel. Better stay in the IMPERIAL HOTEL where they DO KNOW how to treat a paying customer.

Right in Dotonbori with too many great restaurants and shopping within a 10minute walk! Less than a 5min walk to the running man sign. Staff provided great service. Rooms aren't large, but seems standard for the price in Osaka. The Sky Spa onsen is open all night, well-maintained and clean. TV system in each room lets you know live availability of the coin laundry and about how busy the Sky Spa is!

This is our first time to visit the hotel, we pay three nights in here. However, it was a terrible experience for us! On the first day, we didn’t ask hotel to clean our room. On the second day night, it was eleven o’clock pm, our kid was thirty, but our bottles of water was empty, so my husband went down to the lobby and asked counter staff for two bottles of water. The hotel staff was a Middle Easterner, his attitude was very very very very very bad ! My husband only can spoke Japanese, but the Middle Easterner was rejected immediately and use English told my husband lots of reasons for not giving two bottles of water deliberately ! A few moment later, another couple came to the hotel’s counter for check in , the Middle Easterner just ignored my husband and let him wait !!! The Middle Easterner staff came to provide services for the new customers ! Left my husband behind for a long waited ! The hotel staff didn’t gave the priority to the people who came first ! They didn’t respect the customers who had lived in the hotel already. What a terrible and sucks hotel that I have ever seen ! Just two bottles of water ! This hotel’s staff didn’t want to give ! This hotel is so ridiculous and unbelievable！