Candeo Hotels 東京六本木

I can say this is the best hotel I’ve ever booked in my whole life. Everything was exceptional and very high quality. We felt like home there during our 2 weeks stay in Tokyo. It’s located in a good area, with acces to different stores, facilities and public transport. Not to mention the views from the room window, just breathtaking. The staff were the best, it was very easy to communicate with them and they made sure we always got the best services. Breakfast was buffet with so many delicious options of food and drinks. I highly recommend to book the hotel with breakfast included, you won’t be disappointed. We weren’t paying attention when we booked our stay, and we were surprised to find out we have acces to hotel SPA which consists in Japanese onsen. Everything was just great. Thank you, Candeo Hotels for everything. Until next time 💕

This is the second time we’ve been at this hotel. The location for this toll hotel is great. It is close to the Roppongi and Odeo line. There is also a 711 and a Family Mart very close by. The closest don quiote is probably a 3 to 5 all minutes walking distance away, and it is usually not very busy which is very nice compared to the other donki’s in the area. Room storage: As typical for Japanese hotels, there is not a ton of space. There are about 6 to 8 hangers available, no closet and we used the seating area next to the window to layout our clothes as well as store our suitcases. We used an over the door storage hanger to store some of our smaller clothes items, including our 4-year-old daughter’s clothes. Room size: the room is small. We got a king size bed and we spent the majority of our time laying on the bed unless we had to get up and move around to do whatever needed to be done. Amenities: the amenities are nice. We did have coffee and tea in the room on a regular basis, as well as basic necessities in the bathroom. The hotel staff were excellent at ensuring that we had fresh towels, a clean trashcan and replenished any items that we might’ve used. Staff: in typical Japanese fashion the staff were all very respectful and more than welcome to help with whatever we needed. Breakfast: We did not purchase the breakfast option, so I am unable to give any information regarding that. We personally preferred breakfast from Family Mart or 7-11 mainly because of the options as well as the price when compared to the cost of the hotel breakfast.

Couldn’t ask for a better hotel. Unbeatable location. Very close walking distance to Roppongi station. Front desk is multi lingual and spoke great English so don’t worry!! Many English-speaking staff in area businesses as well. Breakfast is worth it! Delicious juice bar and both western and Japanese options. Also the hotel smells like lovely yuzu. A+++

Very friendly check in, especially as I arrived early from my flight and had my room made available a couple of hours before regular check in allows. The rooms are not big as you would expect, with no wardrobe or safe… had to hang my suits and shirts for a 6 day business trip from 2 rails by the door. Bathroom is a self contained style one, good shower and always warm toilet seat!||Bed is ok but very low, plenty of charging points and a chaise longue style seat by the window. Water bottles continuously provided and kettle there for hot drinks. ||Breakfast was good enough, but I pretty much reverted to coffee and toasted baguette if I’m honest. There is no bar, but drinks can be sourced from a vending machine in the lobby area.||Staff were always helpful and attentive, enjoyed the stay overall but I was rarely in the room as I had such a busy work schedule.

Huge disappointment, rooms are super tiny, bathrooms are old, tv is not even a smart tv, no safe to store important documents. The rooms have no ventilation and smell. Rubbish left along corridors. This is nothing like the Candeo Tower in Osaka, which we had a good experience. We will never come back or recommend anyone.

Overall. I would not recommend this hotel for 2 reasons: their central air conditioning either broken or never existed; rooms have no ventilation; and have a very bad smell. Second - they charge for every hour if you arrive earlier. For me the only benefit was having a good public bath with cold plunge pool; and they allowed us to use it when we arrived by 8am. There must be better options and with a better price too. Staff is welcoming, but not all of them (foreigners are not as welcoming as local staff).

This hotel was a huge disappointment. The photos online look very nice, but in reality it is very misleading. The location is bad and far from all the main areas in Tokyo, which makes it very inconvenient for traveling around the city. Even though it is listed as a 3-star hotel, it really does not feel like it at all. The rooms are extremely small, cramped and dirty for the price you pay. When I arrived, there was even a used bandage on the floor, which shows how poorly they clean. The staff were also not very helpful or friendly, and it felt like they did not really care about the guests. For the high price, this hotel is absolutely not worth it. The pictures on Booking made it look much better than it actually is, and I felt very disappointed when I saw the real condition. Overall this was a terrible experience and I would strongly recommend to avoid this hotel.

The location of the Hotel ist good. We had two rooms on the 8th floor. First night was OK, second night we had a little cocroach visiting, waiting for us in our bed. (Room 814). We got a new room by midnight and could pack our stuff and move into the other room. The lady at the front desk was sorry and explained, that they can get in through the shower or toilet. That was all. The last night, luckily no new visitors. Maybe for some people it is normal to find cocroaches in the bed. For us it is not. So we would have awaited a little bit more of attention.

Overall this place was just ok. Japan has a high bar for hotels, most of them are going to be good, if not great. This hotel just has a lot of small annoyances that add up and made it my least favorite hotel out of the four I stayed at on this trip. First the good: Good location within walking distance of the two big malls in Roppongi, Tokyo Midtown and Roppongi Hills. Two metro lines stop nearby. The hotel itself is nice but feels slightly dated. There's a view of Tokyo Tower from most of the rooms but especially higher floors. Overall I liked Roppongi. It seems like a place where real Tokyoites live and work as opposed to the more popular places mobbed by tourists. The bad: The bathrooms. Incredibly small, with absolutely no space between the toilet, bathtub, and sink. I know Tokyo rooms are small but this bathroom is especially bad. Also, the floor in the bathroom is sunken, as in lower than the rest of the room so you have to step down every time you enter. This caught me by surprise more than once. Also the floor felt a bit unstable...kind of like it was made of a plastic layer you stand on above the real floor. At least it was clean. There's a lot of weird unsafe parts of the room, which is especially a worry with kids. The step down into the bathroom I mentioned. There's a sharp edge next to the bed on the couch/nightstand that I scratched myself on. There's a glass table with pointy edges that just feels out of place in the tiny room. The plugs and light switches are right in the middle of the bed headrest which makes them easy for kids to play with and makes it so your charging cables are running across the bed. The elevator is annoying. It ALWAYS stops on the 3rd floor (reception) no matter what. The ground level exit is on the 2nd floor, so you always stop unnecessarily on 3 when either entering or exiting the hotel. The 1st floor is inexplicably the parking area behind the hotel, don't get caught assuming the first floor is the ground level exit. There's a real lack of breakfast in the area. The hotel breakfast opens later (7:30?), we never went because it was too late. One day we just gave up and ate breakfast at FamilyMart. Roppongi is not well connected to the rest of Tokyo on the Metro. Most places you want to go are going to require a transfer. Neither of the lines that stop near the hotel go directly to Tokyo station. Both Haneda and Narita require extra transfers. Even Shibuya which is not far away at all requires two trains or a bus. Especially annoying if you have luggage or kids in tow.

Candeo Roppongi has been the hotel of choice for my family for a few years now. It's conveniently located in the heart of roppongi, very close to the roppongi station, a few minutes walk from Tokyo Midtown and Roppongi Hills, access to anything you want through Tokyo Metro. The hotel itself classifies I think as a business hotel, so it's tiny, it is reasonably priced, it has tiny rooms and not a lot of services, but it's clean, modern, staff is very kind and it has a wonderful top floor SPA (onsen) with an indoor pool, an outdoor one (rotenburo), and a dry sauna, with stunning views of Tokyo. I love Candeo and I find any excuse to spend at least a few nights here every time I travel to Tokyo.

Great 3 night stay with my husband last week! Love Cadeo - first tried their Namba location in 2019 with my family before my wedding. We tried this location bc of our great experience a few years ago and could not have been happier. Super cute, clean, smells good hehe, and the rooftop open air bath is such a nice treat after a day of shopping and walking! Superb location near Roppongi station and many restaurants and art galleries. Rooms are a bit small but who cares - I'm not there to relax, I'm there to have a good sleep in an aesthetically pleasing room after a long day of sightseeing! Price is solid and staff is friendly. We chose a 4th floor room with balcony and was surprised how spacious the balcony was (however looking into graveyard with no furniture hahaha more for fresh air).

Stayed here in September 2018 for 9 nights. Love this hotel!!!! It's only one year old. Very beautiful, and service is world class. If I needed something, someone was at my door with it in no less than 2 minutes! Location is great. If you want to be in the midst of nightlife, this is the place. Room was perfect, comfy bed, sheets and pillows. Restaurant, spa and WiFi for hotel guests. Close to Main and happening streets. Close to Hibiya Metro line. This neighborhood is one that never sleeps but you wouldn't know it from your room unless you looked out your window. Located in an international travelers neighborhood. So you'll meet a lot of travelers from all over the world and locals because locals go to the clubs here. Roppongi is packed on Wednesday's ladies night so you'll see and experience quite a bit just people watching. Hotel is located near two, 2 minute away each 7-11's and just across the street from a Family Mart. These are everywhere in Tokyo. Make sure you stop at Don Quijote store in Roppongi for some Duty Free souvenir shopping which is a must. I will definitely return to this hotel for a couple nights when I return to Tokyo next. Highly recommend.

I found this little beauty on Expedia.ca The Candeo Hotel Roppongi is traveler friendly Hotel with visitors from all over the world... The location is second to none. Just off the craziness of Roppongi, yet 100m from Roppongi Metro station and main drag. Minutes to Roppongi Hills, and Tokyo Modtown. For this alone this property is worth the price. It is a brand new property, opened in summer 2017. The rooms have a great layout, albeit with a small footprint. The roof top houses a Japanese style bath called the Sky Spa.... complete with indoor and outdoor hot pools, a freezing cold pool and a sauna. The rules of a Japanese onsen apply: Men and women bathe separately, no clothing is worn, no tattoos as per Japanese custom. (Although no one was enforcing the rules so the atmosphere was unlike any hot spring I have been to in Japan: Loud kids, tattoos, people using mobile phones in the pool... I decided to go in the spa before everyone else got up so i could save on the kabuki) The staff are young and it seems like they are just out of hospitality school. This means they are eager to please and are very friendly. With an Expedia + member discount I paid $150CAD a night. We chose not to have the breakfast buffet. ¥2000 extra. All in all, great location, new property and free water and internet: I like Candeo Roppongi; you might too. t

Great place in the heart of Roppongi, convenient to everything. The rooms are modern and relatively spacious for a hotel in Tokyo for the cost. I picked this hotel due to the proximity to the Metro and to points of interest in Roppongi, mainly the Mori Tower and Midtown. It was also pretty close to the Grand Hyatt, which was out of my budget but had the pick-up for the Airport Limo Bus. The staff was very nice, though probably more fluent in Chinese than English, which is surprising and not at the same time. When we arrived, they let us know that our luggage, which had been shipped via Ta-Q-Bin was already in the room, so it was nice to show up with our keycard and have everything there already. To manage expectations for people considering the Candeo, I should stress that the room size is good for Tokyo, but may be really small for American expectations. The room itself is probably no more than 120 sq ft. There is no closet of chest of drawers, you have hooks behind the door to hang you jacket and stuff like that. There's a mini fridge with a rack of shelves above it, where you'll have your selection of tea, instant coffee, and water boiler, and a tiny side table for you to write in your journal or put your beer. There's a chaise bench along the window where you can leave your clothes or lay out on... depending on how neatly you unpack, and there's a wall mounted tv that's about two ft from the edge of your bed. For under $150 a night, that's pretty much as good as you're going to get in the Roppongi area.

For this type hotel, it really deserves five stars but there's always room for growth. This boutique hotel really served the purpose for the trip my husband and I took to Japan. I know that it's in the heart of hip and happening Roppongi but it's a quiet oasis. The rooms are "compact" but very clean and well maintained. The services they offer are carried out very efficiently (oh wait, this is Japan, how else would it be). The staff is extra friendly and attractive and eager to be of service. The place is spotless top to bottom. The breakfast is a great value, in my opinion. Nice to have a quiet convenient place to start the day. For ending the day, the rooftop "spa" with its indoor and outdoor hot soak baths (plus cold plunge and sauna) is a great place to relax after a day in Tokyo and it's a place where you can do your end of day clean up in case the bathroom in your room gives you claustrophobia.

This hotel sucks. The rooms and bathrooms are small and the service is mediocre. I don't sense that they would go out of their way to have your stay more enjoyable. It's also expensive for what they offer. I'd rather stay at the four seasons and get more for your buck. I would not come back and stay here. You can find much better for this price point.

Nice hotel and centrally located to anything we would want or need. Clean, friendly staff. Rooms are small! Manhattan small. Got a room with a balcony, thank goodness! The room had a bed, 2 steps to a couch, a small counter with shelves and you had to step over the couch 1 ft off the fl to get to it. From our balcony it looked like there's a cemetery behind the hotel. It didn't feel creepy though. The hotel has a restaurant but it only serves breakfast. Breakfast was okay but it was a little odd to my US palate. They have scrambled eggs but they were runny but not in an undercooked way more like they added something to it. They had nice croissant rolls, a loaf of bread, and... tortillas!? They also had cereal, bread pudding, brownies, canned fruit, soups, smoked salmon, a variety of sauces, and some Japanese meats. On the 16th floor there is a hot tub, steam room, and showers. They only have small towels so bring a large one from your room. Uper clean! Also on the floor was a couple of laundry units that both wash and dry your clothes. The detergent is already built into the machine but it does not seem to wash the clothes well. I had to put the clothes through an extra dry cycle and wash the clothes twice. Took 4.5 hours to do 1 large load! Nice place, would recommend it, would stay again.