Sarah K.
Yelp
C&H Yelp review:
We hired this company in early 2015 to completely relandscape half of our front lawn. We regret it still to this day. We are still having to remove large areas of grass that their workers didn't remove, despite that being our #1 request (remove all grass). We had to fight to get a couple hundred back from them, on a 10k project, because many of the plants we paid for were never planted, or died right after planting. We agreed to a hydroseed wildflower section that turned out horribly. It was beautiful for a couple weeks, except where their workers trampled through areas of it and it never "popped back up" like they assured us. Now, in its 2nd season, it's 90% thick, tall grass - only a few wildflowers came back. They planted 3 bushes amongst the wildflowers which were completely choked out by the wildflowers within the first couple weeks. Just this week, we had to RE-repair where their workers sliced through their own drip lines. Can you imagine seeing several repair patches on newly laid drip lines? Well we were assured at the time the patches would hold just fine. We had to have their incompetent sprinkler guy out several times to correct the many errors with the irrigation. Too many to list here, but for example, one of the trees had 3 water leads to it while another had none, drip line zones were mixed in with regular sprinkler zones (an obvious problem to any competent landscaper), and some zones (even for areas they didn't do landscaping for!) were left with non- or no-longer-operating irrigation lines. It was a complete debacle. The only good thing I can say about this company is that they were all very polite. But we would have much rather dealt with rude and competent.
And finally, the large service berry tree they sold us started dying last year. We were too busy with a newborn to contact them within their warranty period. 2 years later and we still grapple with daily regret over hiring them.