Cape Rey Carlsbad Beach, a Hilton Resort and Spa

Only one recommendation to get out of the way: replace the carpet that is really dated and dirty which detracted from our experience, BUT I want to highlight the following which made this place a great stay and worth it: |1. The staff are amazing and incredibly friendly. A special shout out to Sean who was at the front desk who was so nice and was kind even though he was not feeling 100%. Daniel was also very thorough on checking us in and helping us extend our stay last minute. |2. The housekeeping staff was very nice as well and work hard at keeping everything as neat and clean as possible.|3. They are pet friendly and our dog was very comfortable with the spaciousness of the rooms and they provided treats as well. |4. Their restaurant food was soooooo delicious, a huge thanks to the chef!!!!! We ordered each night and it was worth the price!!!! |5. The pool is very clean, and not overcrowded. |I would stay here again and highly recommend it. Thank you Cape Rey for helping our stay be amazing!

Our long weekend stay was amazing at cape rey! The front desk lady, I think her name was Michelle gave us a detailed breakdown of what this resort offers. We checked in early and our ocean view balcony room was ready! Our favorite part was sitting out there enjoying the views in the evening and in the morning.|Stephen in valet was exceptional and took great care of us! The restaurant was ok. We felt it was overpriced for what it was. But we get it. We only ate there for breakfast one day. Kara at the pool gave amazing service and we never had to wait long for her to come and serve it. Unfortunately we didn't get to use the beach valet service or the bikes, but we will the next time we come out!|We loved the bed, pillows, and shower. The only negative was we missed room service the first day and the second day she didn't stock the tp, or any of the coffee items. We survived: )

Perfect spot to get away! Intimate hotel that’s just across the street from the beach. Good size pool if salt water isn’t your thing. In a nice quiet neighborhood so you won’t find other businesses within walking distance but no worries since they have complimentary bike rentals. Complimentary Morning coffee as well.

We had the best time at Cape Rey! The staff are all so kind and helpful, from the valet to the servers at the restaurant. We even tried out the spa, which was very zen and relaxing. The beds were comfy and the beach was across the street, what more could you want. I would absolutely stay here again and recommend it to anyone looking for a perfect getaway. Oh and the pool was beautiful, we sat by the fire pits and watched the sunset every night.

We had a great time at this resort! Great location and great atmosphere. The rooms were clean and beds were comfortable. We want to give a special thank you to Ryan the bellman. He was so kind and helpful and gave great recommendations for places to take my daughter for her birthday!

We rented a canopy had nice service ,the only disappointment was it was like a Y.M.C.A with kids everywhere including the jacuzzi that didn’t work. Service was great and by all means a fantastic place for families and children just not a relaxing quiet place to escape to,. Highly recommend for families with small children.

Great, friendly Front Desk Staff. Bell staff also. Housekeepers were responsive to requests. Chandler's could use improvement on some services and cleanliness. Especially light shades above tables. We were seated at a sticky table. Waitstaff moved us when we pointed it out. Morning coffee outside Chandler's is a nice touch. Just don't come after 8am. They take it down. Hmmm. All in all, a great location to beach and a friendly staff who wants to please during you're stay. Gift shop is a nice touch. Just a little dusty. (Guess I'm a little clean freak). Room was outstanding!

Nice amenities. Great location (beyond the RV park located between you and the ocean view) ) that makes it easy to get quickly to Del Mar, Encinitas and downtown Carlsbad. ||The bar has a great vibe (shout out to Tyler/bartender) who makes awesome drinks and just good to strike up conversation. ||Michelle at the front desk was charming and made you feel welcomed while always inquiring about your stay and needs. ||Overall, would recommend to anyone seeking a true coastal town experience.

We stayed for a two nights in late December to use our Amex Hotel Collection Benefit, and we loved it! Every staff member we met was so friendly and professional. Because it's winter, we really didn't use much for the amenities like beach valet, shuttle, or even the pools. However, we had a comfortable stay in an ocean facing room on the top floor and was able to get early check in. Tyler at the bar was amazing at making drinks with certain requests. He's funny, and very personable. Chandler's (on site restaurant) was great for Brunch, portions are quite large. Staff are friendly and accommodating. We also appreciate all the fire pits around the property. Our daughter's favorite is the room service robot Alfred, which delivers items from the mini mart at the lobby. We had a wonderful short getaway, and we hope to be back soon!

Currently staying here for 1 night and love the property. The parking is simple and self parking is $30 for the day and in and out privileges are given once you have your room key which you'll need to get out. Rooms are comfortable and the pool is heated. Wonderful for night swimming or in the cooler months. We visited in October and the pool is heated and definitely a comfortable temperature. They have fire pits going which are great to warm up while drying off after swimming. The fitness room is great as well as it is equipped with cardio and weights. Location is great as it is just a short drive to restaurants in Carlsbad. One thing to note is that there is no laundry machine on site but they allow laundry access at their sister property Hilton Garden Inn which is a 3 minute drive away. Overall we are enjoying our stay at Cape Rey Carlsbad Beach and recommend this property for a comfortable and quality lodging. 5 stars and two thumbs up!

It is a typical mid range hotel with high prices because of its location in Carlsbad near the beach. On the other hand, it has a great restaurant with somewhat lackadaisical service. Also Carlsbad has other very nice (4+) eating establishments + a small but great music museum including some hands on rooms where you can play your own stuff. There is also a gem museum which is fenced in & for which you need a reservation days or weeks in advance, so we never got in.

Came here the other day during happy hour and our bartender was awesome. He made some amazing drinks, was attentive, helpful and made our visit enjoyable. The giant pretzel was soft and really good! I loved the live music they had as well! I will definitely be back again.

I attended a wellness exchange with a group of friends. It wasn't exactly as we expected, but we had a decent time. For starters, it was a hot day, and we did not expect the event to be outdoors on the lawn. The setting was beautiful though, as it overlooked the ocean. There were also significant delays. The event was not fully set up when we arrived at 2pm (event start time) and the free yoga lesson did not start until 3:30pm. We spent most of the time standing around in the heat. There were a few vendors that offered freebies and samples, which was nice. We did enjoy at 30-minutes complimentary yoga class hosted by Yoga Six. I was able to snag a spot in the shade behind the instructor. I don't think I would have lasted beyond 5 minutes under the hot sun! Apparently, there were 10-minutes complimentary massages, but I somehow missed it (we all did). I've been looking for a nice place for a spa day, so it was unfortunate that I did not have a chance to explore the services offered by the onsite spa. The only highlights of the event was the yoga class and free t-shirt from Yoga Six. The resort itself is beautiful, situated directly across from the Carlsbad Beach. They have a parking garage that offers 2 hours of free parking.

Very nice hotel and some employees are extremely charming, helpful, productive, professional while some are the extreme opposite. Therefore is lack of consistency through out all areas of customer service. It seemed at times that they were very understaffed. My check in was very different than my colleagues. I got an incredible view on the 3rd floor, room 3054. They only have complimentary coffee from 6-8 am only. During check in, I was not told if there was a gym, I mentioned I got my car but never given the card to put inside so security knows I am staying at the hotel. My room was very comfortable. The bathroom could of been clean better. The wood shelf unit had plenty of water marks and drips of water, the floor board had a trim of dirt from the mop. My bed had the mattress bed sheet, the comforter, then the bed sheet on top. A first ever lol. There was a teenager party in Friday night at the jacuzzi, the next morning there was a can of beer on the planter. The pool area opens at 7 am, we went at 9 am and it's was messy. We saw maintenance personnel cleaning at 9:30 am, 2 1/2 hours after the area open to the guests, something that should of been done an hour before the area is open. In the morning around 5:30 am, they had the front desk lady who was all alone handling front desk duties AND the valet. My colleagues and I needed 2 of our cars and the key to another to grab our gear. There were people needing assistance in the front desk, so we informed them that she was getting some cars and would be back. The valets when they were there were fantastic and very helpful. One of the maintenance ladies saw my "do not disturb" sign falling and stop to fixed it, I scared us both cause I opened the door as she was fixing it, we had a lovely conversation and a great laugh. Overall, the hotel is very nice and if the fix their understaffed/schedule issues, it would be running smoother.

Booked through American Express so we were treated well with welcome goodies in room and daily credit to spend. Overall decent experience here during our stay. It is a little drive from the main town but it is near to their private kind of beach. I won't mind staying here since they have good eat and drinks options as well. Rooms were clean and upgrade was provided to us as well. For the price, it may not be the best we stayed but no bad experiences here.

Sadly, I didn't think this place was the best and I'm not sure I'd stay here again. Especially for the price.. Upon arrival, the lobby was gross. While I was waiting my turn to check in the girl in front of me had to go up and exchange the moldy fruit cup she got from the snacks area, which is also gross. Not a great first impression. Once it was my turn they were thankfully able to check me in a couple hours early, which was great. The person at the front desk was really kind. Something to note here is that parking is $35 a night to park yourself and $40 for valet. They actually told me it was $30 a night but I ended up being charged $35... I'm sure you have to pay for parking at most hotels in this area since it's limited but something to keep in mind when booking. There is also a $35 a night resort fee, but that's expected at spots like this. The pool area is nice& the menu to order drinks & food by the pool was really fair. We got pina coladas and they were strong and only $12, so that was fun. The pool is pretty much run by kids which is meh. I overall enjoyed my time by the pool. The room was spacious but nothing special. Bed was fine. Not amazing but not bad by any means. The elevators were slow and the hallways were oddly hot. We were running behind on our last day and I asked for a late checkout (we needed like thirty mins to an hour max) and she pretty much said no...? It was a Sunday too so I think it's safe to assume they weren't booked up. I'm not sure what the usual nightly rate is but we paid about $375 a night before taxes, fees + parking. Everything came out to about $900~ for two nights. I'm fine spending good money on a hotel but this place just didn't justify the costs in any way at the end of our stay If you want to stay beachside in Carlsbad you're not going to have many options but I'd def do a little more research and book somewhere else next time.

Stunning property, with a restaurant that offers oceanfront views. Prime location located directly across the Carlsbad Beach. A quick 5 minute walk to the beautiful ocean. The amenities at this property are amazing! Starting off with the beach bikes for use, the spa, pool area we enjoyed our family time and poolside activities. This Hilton property is definitely one to plan your next vacation destination too. Stunning views, prime location, clean rooms, friendly staff, family friendly property. Whether you're traveling business or leisure theirs fun for everyone!

No complaints, Hilton brand hotel comes with a standard and I feel it was met. The hotel was really lively too the pool area was busy but not crowded. Resultant and bar was happening, tons of parking in the structure and they even have beach bike rentals with cute little baskets and an ice cream cart. Comfortable fluffy beds Clean rooms that smell fresh The restaurant with ocean views and an pretty good I had the New York strip, it came with peppers and a bunch of mushrooms and a wine reduction sauce. I'm a steak girl but I have to say it was just ok. The steak (cooked medium) wasn't that tender and all the peppers n mushrooms was overkill and didn't let the steak shine on its own. I also ordered the wedge salad and it was fantastic! But I know it's just a salad. Shampoo and soap in the shower was decent and didn't dry my skin like some places do

I had a wonderful stay my first time a week ago.. when I booked again today, I had a different experience..things did not go well..without going into detail, I originally left a bad review, it was that bad.. BUT, suddenly I was connected with an angel, that was kind, empathetic, and sensitive to my needs. This person changed everything for me..I felt heard. I think her name was Madison? Honestly I cant remember her name, I wish I could so I could thank her properly in some way..so, for this reason, my 1 star review Is now a 5. Thank you Madison? You're an angel These are my pictures from last week

I've eaten brunch at Chandlers (avo toast), lounged by the pool, and received a massage at this property. All were positive experiences. When I recently came over the weekend, the pool attendant was so lovely. He was kind and attentive and in a great mood. The bartender was great, too. We rented a cabana for the day for $225. Split 6 ways it was a reasonable price and came with a fruit plate and some bottled water and coconut water. The massage I had back in April was also wonderful. I enjoyed the steam room and showers after. Overall, both visits have been really nice.

This place is absolutely wonderful. It's located directly across from the beach and the nice thing is that they provide bikes for you to enjoy the environment. The fire pits around the pool is truly a nice touch and makes you enjoy sitting out under the stars. The beds are comfortable and cozy. I would definitely come back here again. The staff is extremely nice.

I actually didn't mind staying here, despite it being a rather big expense. I liked having an ocean view, although I think I would've preferred the pool and ocean, and making it more of a distance from the road (not sure if it would've mattered from a sound perspective, but the view would've been better I think). There was a lot of noise from the road, so when you leave the door open it's basically disturbing the peace. However, when the door was closed and even when sleeping it was not as bad. The balcony, while fine, doesn't have any privacy -- it's like you're weird if you go out and your neighboring hotel guest is out there too. So, I didn't necessarily like that. The parking situation kind of sucks, and I don't like the fact you have to pay an exorbitant amount of money to pay for it. Not to mention it was challenging to even get to and from the car. It was inconvenient for sure. The room was nice overall, although the floor was fairly dirty. Everything else seemed fine. Service was good as well -- from the beginning of my visit, during my visit, and to the end.

A stay at Cape Rey is a truly wonderful experience from check in until check out. My husband travels for work a lot, so we frequent Hilton hotels and have lots of experience with hotels in general. Cape Rey Carlsbad Beach does a beautiful job of creating a relaxing and fun beach atmosphere for the entire family. The hotel is spotless and the decor is a clean beach vibe. It's right across the street from the water, so the views and the smells of the ocean are spectacular! During our most recent stay we had an issue in our room that Deeba at the front desk and the manager Madison helped us out with and ensured that we will be back with our family for many years to come. Absolutely everyone from the restaurant staff to the management are so warm and welcoming; everywhere you go there is someone available to make your stay wonderful and see what you need. We ate at the hotel restaurant Chandlers and were pleasantly surprised by the food. Normally hotel food can be lacking, but not here; the portions are large, the meals are plated beautifully, and the tastes were so scrumptious (highly recommend the burger and ahi tuna) The grounds of Cape Rey are gorgeous. Ocean views all around, greenery, and the hotel itself is lovely. The location is perfect and I especially enjoy it because I can go for a run along the coastal trail while my husband works and take in the scenery. If you want to hit the gym they have a big gorgeous spa with every weight and cardio machine you need to get swoll or svelte. Just outside the spa is the pool that isn't huge but boasts an ocean view, cabanas, and poolside service. The resort is very reasonably priced for the service, quality, and location, and the staff truly do everything they can to make sure you and your family have a fantastic time. Cape Rey is a resort with all the bells and whistles that is perfect for a business trip or a family vacation. My family and I will be returning frequently to make more memories!

I loved my stay here and highly recommended it. I came here for a girls getaway weekend trip and we had the best time.

I love this hotel! It's absolutely gorgeous. Rooms are nice, clean and spacious. The pool is beautiful and overlooks the ocean. The front desk agent was so kind to my husband and our newborn. Parking is a little expensive but that's pretty much expected these days. I would definitely recommend this hotel.

I love this hidden gem. This hotel is just lovely. Located across the street from a nice little beach, the hotel is beautiful and has wonderful amenities and customer service. Our room was cute, clean, and nicely located near the pool. There is a great gym with amazing views from the treadmill. A great gift shop is in the lobby. The restaurant is very good. This hotel is really dog friendly which is so important when traveling with our fur baby. The customer service is great as well. I cannot wait to go back and visit the spa. I have heard that the Ocean Crest Spa is truly amazing. This is a beautiful hotel with great customer service and a wonderful pool, gym, and restaurant. For a weekend away, this will be one of our favorite spots!

We wanted to stay at the Cape Rey as they advertised rooms with ocean views and beach access. We had a room with a view of a trailer park directly across the street from us, the beach was across the street on another hotels property down a hill of rocks which needed to be transported by a shuttle, the beds were like sleeping on a board. The staff was friendly and the valet was outstanding. This stay really did not meet our expectations.

The staff at this location is absolutely unprofessional!! They dont have name tags on and don't identify themselves. They don't handle matters correctly either. Supposedly we had a noise complaint when we were just playing a quiet card game in the room. Someone in sweats and a disgusting bun on the top of their head banged on our door and literally said "so here's what's going to happen you are being loud" and we said no we're not and closed the door on her. She had no identification and we felt as if another guest was harassing us. We called the front desk and they said they called the police for shutting the door on them and we had to leave. This was after evacuating for the fires in Chula Vista and they still kicked us out for no reason after calling the front desk to see what what going on. Esmeralda at the front desk was rude, unprofessional, not properly identified or in uniform and hung up on us on the phone and never gave us an explanation. We left with no problems but this was all uncalled for. I wish I could give Zero stars.

This is my second stay at Cape Rey. This is a lovely location with high standards for cleanliness and customer service. The people at check-in are very friendly, and every meal at Chandler's exceeds expectations. Unfortunately, our experience at the pool on the second day of our stay reminded us of simmering tensions in the world, and I have to address them here. An employee, a Black woman, was bitten by a medium sized dog. The dog was left by the fire pit unattended, and the owners were at the jacuzzi about 100 feet away. The employee had to raise her voice to get someone to hear her calls for the removal of the dog and the owner, a white woman, emerged from the jacuzzi, holding her baby, and began to escalate the situation. Instead of showing concern for the employee or apologizing (which anyone would do), the guest began to tone police her, saying "don't f*cking talk to me that way!" and telling her that it's the beach and she can bring her dog wherever she wants. Another guest, also a white woman and presumably a friend of the dog owner, stood up and put her camera phone in the employees face which only exacerbated the situation and provoked the employee to defend herself. I personally told the dog owner that she was making everyone at the pool uncomfortable, and she began to challenge me aggressively even though she was holding her baby. I told the guest the employee was only representing the best interest of the property, and she again challenged me, making me feel like she was willing to physically accost me. I left the situation as soon as the manager arrived and felt comfortable the employee was safe. The guest with the camera phone turned to me and said "this is what happens when you walk up to a dog you don't know" as if it's the employee's role to make friends with a dog instead of the owner's responsibility to ensure the dog doesn't pose a threat to others. I was deeply distressed at what I witnessed and the role that bias and microaggression played in making a situation go from bad to worse. It's my sincere hope that the employee be given a fair opportunity to share her side of the story. In this situation, the guests should have been asked to leave the pool but they returned in just a few minutes, acting vindicated, indignant, and consequence-free.

Fun time at the inaugural Cape Rad Festival for charity. $30 for several drink samples and tastes - a lovely atmosphere overlooking the ocean - friendly staff - and two great bands. A super deal! I loved the alcohol we got to try (including Belle Glos Pinot Noir, which was delicious, Details Sauvignon Blanc, and Kokomo canned cocktails). I really like Chandler's restaurant - but I have to say that the bites they picked for us to sample were not that exciting. As a vegetarian, I wish I'd also had some more choice. BUT I'm not going to quibble, because the price was right for the festival, even just on the music, atmosphere and alcohol. This event was a kickoff for the regular weekend happy hours they'll do here on the hotel lawn, with drink and food specials, and live music. It's a super place to come look at the ocean/sunset, hear great music and relax. I'll definitely come back for this event next year (and hope the food will be a bit better) - but also come back to Chandler's sooner rather than later!

This was my first time staying here. I'm a Hyatt kinda gal, but wanted to switch it up and be close to the beach and they accept dogs. We were pleasantly surprised. It's off the beaten track in somewhat of a nice residential area across the street. Enjoyed everything about this hotel. Rooms a bit dated, but not too bad. Would most definitely come back. Staff awesome through the entire hotel. From Valet, front desk restaurant and more....

This resort is lovely - I have a few complaints read below..but, overall it was a lovely place - the pool area is beautiful and you do get a fire pit at night...and views of the ocean. The food needs help - especially for breakfast. Beach Warning: The shuttle bus takes you to Ponto Beach - 1. the long chairs are set up on rocks...and you have to walk down a small hill of rocks to the sand. Its a public beach. 2. BEACH WARNING:During low tide especially - the current pushes you towards the jetty to the right of the beach (water from the lagoon that goes out to the ocean) it was lovely small waves in the shallow water but you drift towards the jetty very fast.... WARNING: My 12 year old daughter..was drifted pass the lifeguard station and red flag.....she was in shallow water but, the current pushed her to a rip tide...and it pushed her out to the deep ocean pass the waves....thankfully the lifeguard saved her and she was able to 'thread water' which I always told her to practice in the pool in case of emergency......thankfully that saved her to keep her head above water and she stayed calm. Please be careful. I would suggest the beach across the street from the hotel - ask for an umbrella and towels and just walk to the beach...or try a different beach..Ponto is beautiful..maybe it was just because it was low tide. Problem #2. BREAKFAST / FOOD They need a new chef for breakfast - the self serve breakfast/brunch - the sausages were so dry and hard to cut, the French toast was whole wheat and no flavor, the maple syrup is this weird corn syrup lightly brown...its not real syrup and its not just the regular version either...its a cheap no taste version taste diluted....to save money. For the price they charge for breakfast small changes would make a huge difference. The butter for my toast was whipped butter..no salt.... Also, if you bought your room using a 3rd party site....I used my AMEX points it says 'breakfast included' but, then when you receive the reservation via email the breakfast is not included...not sure if this is the hotel puposly having their IT guy take that off the bill.....because when you read the other reviews it seems like a common problem.....so, I had to go to the front desk and ask....after complaining they gave me $50 credit...but for a family of 4 thats just half the bill....and I already paid with my points on Delta/amex web site.

This is one of my favorite hotels near Carlsbad beach, it's a little bit south of the village but it's still really nice! It's a Hilton property so you can get points if you use your credit card. I like the gym and walked on the treadmill this evening I was tired of sitting in traffic, so I got off the 5 and came to hang out at this hotel! I'm going to check out the restaurant called Chandlers afterwards. It's great to have a spa at a Hilton property like this! I can't wait to book a weekend here and enjoy all of the amenities!

Stayed here for 2 nights. 1 star is because they checked us out of our room inappropriately 1 night early and we needed to leave our vacation time and restaurant to come back to the hotel to fix this issue. Additionally, for parking, it charged us $24 to leave the lot and we were double charged for it on our statement. They then told us that we were supposed to place our room key and it would let us out, but no one had told this to us. Prior to literally having it with this place, this was my review: Has a nice ambiance in the lobby, a nice pool area and view of and proximity ocean. They give free bikes to rent for 90 mins or so. We had a room upgrade which was nice, but to be honest in comparing what we thought would be a standard room to a 1-2 tier upgrade the room didn't feel like it was particularly special or suggestive of a 4 star hotel besides the view. I will say the bed and pillows were extremely comfortable, if you like the type where you can just sink in. Con is parking payment $24 nightly and resort fee of $30 ish per day so that's something to factor in.

My nephew and his bride got married, and held the reception at this quaint property across the street fr the beach. It was nice not to have to drive from one location for the ceremony, and then another for the reception. There is a nice outdoor courtyard area on the side of the property for weddings. I believe there were 150 guests, and it was very comfortable. After the ceremony while the families were taking pics, there was an outdoor cocktail reception w/ light apps w/ a view of the beach. The latter area flowed right to the banquet room where the reception was held. You didn't have to walk far, and the restrooms where convenient. The banquet room was spacious and had a nice sized dance floor. There was room for a photo booth in one corner, a bar in another corner, and a wall full of gifts for the guests. Although the meal was just okay, all of the other aspects of the resort were perfect for a wedding. The property is secluded, so there wasn't a lot of outside noise. In addition, all of the staff were friendly & warm. We had a great time.

Definitely meets and exceeds expectations as far as quality, customer service and all in one conveniences including onsite dining and spa as well as other amenities. You definitely can't beat the beach views and relaxation. Michelle at the front desk is absolutely amazing and represents top quality customer service along with the valet staff. She explains everything thoroughly and even made and suggested last minute arrangements for a special weekend. She definitely makes the visit much more pleasant as she went above and beyond! Only downside might be pricing but otherwise an amazing place to stay. Definitely plan on returning visits.

(Warning: $120 added after stay for parking, taxes, fees. Clean room with no damage!) Stayed here the last 4 nights. It was my dads 49th birthday and I wanted to surprise him. I pulled out a serious chunk of savings and took him here assuming it would be really nice. It was extremely mediocre compared to the price I paid. My garden view was a wall. No kidding. A wall. A standard room. Nothing special about it at all. Was not worth the high amount paid. Pool was nice. Ice machine on our floor was broken. Staff was friendly. Clean hotel. But these are amenities that can be found for much cheaper. Come home to find an extra $120 charged. $30 for parking. Rest for tourism fees and other random expenses. Yikes.

Hah! This was an adventure of a stay. From the moment we walked in, we witnessed a lady screaming at the front desk lady. I saw nothing but absolute patience and kindness in return which shows how professional the staff is! Check in was swift and easy when it was finally our turn. Our room was nice! Clean and spacious. Lots of sink room and the shower was huge! Could probably wash 4 people at the same time. The bed was also super comfy. I struggled to get back up after I went in. I think the only meh aspect was that the elevator had bad odor like there was a mix of fishiness and body odor. When we checked out the next day, the odor was mostly gone, but still lingering. Other than that, great stay!

Everything about this place was amazing. The gym has a cold refrigerator for towels. Every floor has an ice machine and filtered water. The pool and hot tub are open til 11. You can take drinks out to the fire pit and pool. Staff was very friendly as well.

This review is for their pool experience/daybed experience. The daybed/cabana/daybed sans cover were oddly too similar. I'd say go with a daybed sans cover and just ask for an umbrella. The daybed with an umbrella is 125. One without is 100 or so. The cabana is not worth it and boasts just a couch and two lounge chairs. Compared to other locations that have televisions, fridges, and other amenities it seems not worth it. May the record state this is a family pool. That means kids will be everywhere splashing about. We didn't mind as it was comedic but for those looking for a party or chill vibe this isn't for you. Unfortunately they were understaffed. Luckily we got to the daybed late but they opened the pool up to orders/alcohol around 12 or 12:30pm. Thankfully our server Austin was literally phenomenal. While the other waiters were a bit flustered he ensured we had a personalized experience. Drink wise: we got their butterfly margarita and their sunset cowboy. Both were tasty. Food wise: their tots were okay but their pretzel was yummy (although their sauce was a tad runny). Would recommend the pretzel! All in all a fun time! We are gonna specifically ask for Austin in the future because he took this from a 3 star to 4 star!

It was my first time ever taking a mini vacation this year and Cape Rey in Carlsbad Beach was the right getaway. The highlight was watching the sunset from the pool area, it was like a Luis Miguel La Serie episode. Another great highlight were the bike rentals, I took the bike by the beachfront during the sunset while listening to Luis Miguel and it was a once in a lifetime experience.

I really enjoyed staying here! I came here with my partner for the weekend and we had a great time. The staff were kind and helpful, the restaurant was good (and had brunch until 2:30pm on the weekends!), and the rooms were nice and spacious. The pool was heated perfectly throughout our stay, the hot tub was great and I appreciated it being tucked away to the side of the pool area and there were always fresh clean towels available from the attendants. There is also a beach shuttle service, but we ended up not using it and staying at the resort the entire time during our stay. I would definitely recommend!

more of a Hotel w/Spa than a Resort. stayed here from a promotional package we purchased for Hilton Grand Vacation, was NOT told that there would be a parking fee of $30 for self or $40 valet nightly. its a "beach front" property but the water down there is dirty, no sand just rocks. beach-wise area would be towards Carlsbad Village which is roughly 3-4miles. rooms looks old & plain, our bathroom had a funky smell from the vent, our carpet had stains here & there. pool area was nice & spacious, our 3yr old daughter loved the heated pool very much. wouldnt stay here again if i was a paying customer, nighty rates are just out of this world @ almost $400 nightly and for what ?! the Spa, my wife loved very much, the restaurant we had dinner is a cool & simple place, menu was perfect & its food was 8/10 rate.

I love staying at this property. The gym is large and includes a Peloton bike. There are the shoe cages so don't have to bring your own cycling shoes. There's free coffee in the morning starting at 6:30 am, bikes you can rent, and a large pool area. The property is extremely clean and the staff is helpful. Some of the bathrooms have some wear and tear but are still clean. The rooms range from $166 - $275 most week nights.

Happy hour has good munchies and choices and good wine prices. Ambiance is casual and friendly, just right for happy hour

Fantastic visit to the spa! Maria was great. The free valet parking and beautiful location are a plus.

The hotel and its staff were top notch. Loved the peaceful setting. The resort had all of the amenities including filtered water stations. I will be back!

Terrific Hotel! From the reservation specialist , check in process, and all the folks. who work throughout the hotel it was a great experience. They were attentive, courteous, and efficient. Grateful for the kindness, especially Daniel and Chase.

Overall, a dependable place to stay in the south Carlsbad beach neighborhood. The location along the coast highway provides easy access and parking was a breeze. The room was clean, but the beds are very firm. Patio views of the ocean are beautiful during a clear morning. Check in was a bit difficult, my experience was that there was a discrepancy between the computer the hotel hosts and the app. This caused confusion between the room the hotel automatically assigns on their end compared to the app option of selecting a room, because if you try to call the hotel for status of the room being ready they have the status for the information on their computer, NOT what is in the app. Something to note if you are trying to utilize the contactless feature.

The hotel is located right by the beach. The hotel supervisor, Bob, was pleasant to talk to and helped accommodate our requests without any issues. We appreciate his attentiveness in making guests feel at home.

My family just held a great event here at this spectacular hotel last night....everything here was amazingly fabulous . Valet parking was $10 plus a tip . The entire amenities of this hotel --prestine, ocean view & breeze ...for the outdoor social area :) and the formal banquet room have a very spacious seating area & awesome dance floor . I had awesome time here last night ! We did lots of dancing, enjoyed great food and our very special family celebration event !!! Great services, awesome amenities , fantastic facilities ...5 stars is well deserved !!

Thank you to all of the amazing staff at this wonderful hotel! Everyone went out of their way to make sure I had a fantastic stay! Such a beautiful hotel with ocean views! Great restaurant, spa, pool and room! Reception and valet were great too!

So we decided to staycation here and celebrate a birthday. First impression of the resort was it was pretty nice. Upon check in we were told our room wasn't clean and we would have to have our room changed which seemed so weird why did they even say anything and why at 4:00 was room not clean. The room it self was very standard. Nothing spectacular at all. Went to put something in a cabinet and found old food left. Gross. (let the front desk know and all they were willing to do was give a $10.00 credit to the restaurant) made me feel like the room hadn't even been cleaned. So that was ick. Took a day at the pool only to get in and see a big greasy Black ring around the pool and a huge great white floating film in the corner of the pool. Asked the pool attendant how often the pool is cleaned and was told once a month. Weather true or not it had definitely not been cleaned in awhile. And after seeing the number of people in it in just two days I was very grossed out. The only nice thing we did experience was the shuttle to and from the beach. Although once at the beach it was a giant rock burn that you had to be able to hike down and up to get to the water. . which was difficult for most. I will say the only thing that was good were the staff at the pool, restaurant and valet. All very friendly and helpful. Upon check out we were charged an additional 747.00 from the snack bar which we didn't buy from. Which um hell no.... If we had not been paying attention we would have just been completely over charged. Still waiting for this to be fixed as well. Was extremely surprised the front desk didn't even bother to check and confirm charges before running cards. Then we were told we would not receive the credit for 4-7 days. I call bullshit on that. You way over charge someone and within minutes expect them to wait a week to get their own money back. All in all I was extremely disappointed in the 4 diamond resort. To be honest I've had better rooms and service at a Holiday inn. Do better 4 diamond. Do better.

A super beautiful peaceful hotel. Everyone at this hotel was very friendly and welcoming. I came here with my Cousins and there kids and they enjoyed the restaurant and the pool. The rooms were very spacious and well kept. The front desk gave me a room overlooking the pool and the beach. This hotel is very big, they offer gym, spa, hair salon and other services. I wanted to get a massage but I was too occupied with my cousins. I would definitely come back to beautiful hotel.

This hotel had nearly everything you'd want in a facility. Pool, restaurant, gym, and location near the beach. The room were clean and as-to-be-expected! However the actual staffing issues were a bit of an annoyance. The water pitchers in the lobby were rarely available or full, and the complimentary shuttle van service was also unreliable. I would hope that management can fix these issues by hiring more employees in the near future.

Since I am a diamond, Hilton Honors member, I got upgraded to an ocean front room. I also got a $15 per person credit to use in the restaurant. I had a delicious lobster roll for lunch. The pool is nice and big. On Sunday the pool had tons of little kids and families and now on Tuesday it is much quieter with only a few people. The pool closes late in the evening. And even on the weekends, it's a lot more quiet after 7 PM. The hotel charges a resort fee, however, it also provides several amenities: for example, they gave us two free water bottles that you can then refill in the water stations, they also have one daily activity at the pool, for example, yesterday they had free shaved ice and on Thursdays they have bingo, they also offer a free shuttle that takes you to Ponto beach where they have chairs and umbrellas. They also have some bicycles more precisely beach cruisers that you can borrow for free. I have been at this hotel a few times before and in those locations. I also had a positive experience. I have eaten at their restaurant a few times and the food has been consistently good especially for a hotel the restaurant and the pool area also have nice views of the sunset for dinner. The bar and lounge have also daily happy hour specials for drinks and food. overall, it is a very nice hotel and I would highly recommend it. It really makes you feel like you are on the vacation, even if you're not!!! Excellent wifi for working remotely and all rooms have a desk.

The hotel is stunning. You pull up and have the option to use self parking, which is across the street, or valet. There is a small store that has beverages, snacks, drinks and extra items that you might have forgotten or need. There's also a store where you can buy items like clothing and jewelry. The restaurant was large, spacious and the food smelled delicious. Unfortunately, we didn't eat there for dinner or breakfast this time. Next time we definitely will! Especially since there was a breathtaking view of the ocean. The pool was really big. There were stairs on one side and on the other side was a slope to walk into the pool. There was a sitting pool that was warm and also a hot tub in a slightly secluded area that was very relaxing. You can buy a pass to go to the pool for the day and purchase cabanas and chairs to lounge on. They provide towels and pool toys for kids. There's also a fire place outside and a game to play. I don't know what it's called but you toss a little bag into a hole on the other side. The room was a standard room. It was big and clean. There was a desk and a comfortable chair to sit in. The TV was huge and I think there was a fridge but we didn't use the extra amenities in the room. The shower was very spacious, there were great smelling bath products and there was a magnifying mirror in the bathroom as well. The beds were comfortable as were the pillows. The only problem I had was the clicking sound that came from the locked door in room 2069. It began around 1 am or so and regularly clicked in a few intervals repeatedly. We were able to sleep through it but it was annoying to hear. The staff were all great and very welcoming. I recommend this hotel and we will be staying here again!