Capella Sydney

I’m currently staying at the Capella Sydney This place is bordering on perfection. The room is magnet with state of the art digital controls. It large handsomely decorated comfy bed. The hotel itself is beautiful built into the old Department of Education building it is decorated beautifully with a full range of services. But the very best part are the people who work here. They can’t do enough for you. They are attentive, informative and welcoming. Definitely one of my favorite hotels in the world

Sumptuously appointed communal spaces and tastefully refurbished suites that venerate the finest of art deco detail. Stunningly opulent hotel whose staff went above and beyond to ensure my stay was faultless. The building itself ought to be treasured for its preservation of one of Sydney's finest Victorian-era sandstone monuments. Very well done 👏 I endorse and highly recommend.

Hands down to the best hotel in Australia! This is our second staycation at Capella Sydney and again, no other hotels in Sydney or even Australia would come close to Capella's level of service and attention of detail. Special thanks to Mia for always looking after us, always making that extra effort to make sure our stay is wonderful. She is definitely an asset to the company and we need more people like her in the service industry. Every single hotel staff at Capella Sydney have been nothing but friendly, helpful and amazing. The facial at Auriga Spa was fantastic as well. The facilities are immaculate. The pool is gorgeous! As a frequent traveller and hotel visitor, Capella Sydney is one of the very few hotels that I can spend all day in the hotel enjoying all the facilities and service.

This trip was booked as a romantic getaway, and ended up being somewhat disappointing. Room booked was skyline suite for 3 nights||First of all the positives |- hotel is well located, and easy to get to from the airport, and close to great restaurants and places of interest in wonderful Sydney |- hotel itself is beautiful and the staff are professional ||Now for the negatives|- reported a leak from the ceiling with sizeable collection on the floor of the room.|This was cleaned up on request and reported as fixed. |- Also heating in room was not working at all for the entirety of the stay which was a problem after being caught in a Sydney downpour and being shivering and wet on return to the hotel|- leak still ongoing and reported again - this time resulting in engineers wanting prolonged accesses to the room and numerous phone calls interrupting our time and enjoyment. Agreed that engineers could come after we had left the room and work on whatever the issue was whilst we were out. We came back 4 hours later, with the engineers still in the room. We waited outside the room for them to go, and finally went back down to reception who said they would leave immediately. Went back up to the room - engineers still there. Waited a further 10 minutes - and down to reception again to report they were still there. This time reception staff went to the room directly. Reception staff were polite and as a result of the disruption organised some complimentary tea and small sweets to be sent to the room.|- no mention on booking the skyline suite with views of the spectacular Sydney skyline that there was a crane and building works just outside (on Capella property).||Have since been offered an upgraded room if we were to visit again, with an email apology for the inconvenience. This is irrelevant as It’s highly unlikely that we would go back, given that we have had far better overall experiences at hotels in the Sydney CBD at a fraction of the cost of the price at Capella.||In summary - nice hotel, but over priced and similar / better experiences available for considerably less money. Yes - problems do happen but it’s how they are dealt with that matters, and it’s the response that was overall disappointing.

I cannot begin to describe what an incredible experience we had at the Capella. Every single detail was immaculate - including the stunning entrance and foyer, beautiful presentation of the rooms, the generous champagne/ cake in our rooms, the attention to detail in the decor (I was there with an architect and designer and they were blown away), the amazing Auriga spa and above all the brilliant staff who could not do enough for us. They made us feel special throughout our visit. We had dinner at a top restaurant in the city and it was interesting to note that their level of service paled in comparison to the outstanding staff at the Capella. Can't say enough about how wonderful this was, I have stayed at fabulous hotels around the world and this is right up there. Do not miss the Auriga spa - even if you just use the pool/ hydrotherapy/ sauna/ steam room/ experience shower, it's beautiful. We stayed in premier king rooms that faced the city, but even the king rooms that face the atrium would be fabulous. Breakfast was extremely generous and very high quality. Loved every minute of this stay.

Beautiful hotel. Stayed for 2 nights and experienced wonderful old fashioned service that we thought was lost forever. All staff are to be commended. Guest living room is a delight - love the ritual of an evening. Great breakfast and incredible wellbeing centre - pool, saunas, steam rooms and massage rooms. Highly recommend for a special getaway

Our recent stay at Capella Sydney was truly unforgettable and exceeded all expectations. From the moment we arrived, we were greeted with the warmest hospitality, making us feel special and valued. The hotel itself is a masterpiece—beautifully blending heritage charm with modern elegance, creating an atmosphere of pure luxury and comfort. We were celebrating our anniversary, and the team at Capella Sydney went above and beyond to make it an incredibly memorable experience. Upon entering our room, we were touched to find a beautifully written anniversary note, along with a delicious cake and rose petals on the bed plus a beautiful fresh rose all thoughtfully prepared for us. It was such a heartfelt gesture that made our celebration even more special, and we are so grateful for the extra effort put into making us feel so cherished. Our room was simply stunning—spacious, stylishly designed, and filled with luxurious touches that made it feel like a true retreat. The plush bedding, indulgent bath amenities, the rainfall shower head and the pure luxurious feel overall all contributed to an experience of complete relaxation and indulgence. The service at Capella Sydney is second to none. Every interaction with the staff was warm, professional, and personalised. Whether it was helping us with local recommendations or ensuring every detail of our stay was perfect, their attention to detail and genuine care stood out. Dining at the hotel was another highlight. Every meal we enjoyed, from breakfast to evening cocktails, was crafted with precision and featured the finest ingredients. The flavors were exceptional, and the ambiance was perfect for celebrating our special occasion. The hotel’s prime location made it easy for us to explore Sydney’s attractions, yet every time we returned, it felt like we were stepping into a serene sanctuary away from the busy city. Our anniversary stay at Capella Sydney was nothing short of magical, and we can’t thank the team enough for making it so special. We left with full hearts and beautiful memories, and we’re already looking forward to our next visit. If you’re looking for a luxurious experience with impeccable service, Capella Sydney is the place to be.

I cannot express how incredible our stay at Capella was. Every detail was exquisite from the moment we stepped into the hotel. We ended up cancelling all our other plans, as we didn't want to leave the hotel. The spa, treatments and facilities were on another level!!. The rooms were the epitome of luxury, The hotel bar served THE BEST cocktails I have ever had in Sydney and the restaurant was exceptional. I cannot wait to stay here again