Capital O 6581 HOTEL PARK RESIDENCY

The person at the reception asked me to show the booking in mobile. After few minutes he cancelled my booking from my phone and said the new price. I said, that i already made a partial. He said that it will come back. But i know the policy and it won't comeback. After talking to him for so long, they reduced my partial amount from the quote which he said. Also the room is not clean at all, i could see 2 to 3 worms in bed and cuboards. Pathetic experience. They are doing like when you checkin, so that you won't have any choice. And if you want with GST bill, he demands extra 400rs, for the one they are paying, we have to give. OYO it's your responsibility to take care of such things as we came with trusting your brand value

Good staff , rooms are cleaned , ac working fine 🙂

The room is ok. Bad hospitality by the front desk people and doesn’t know how to treat the customer. Asks for extra amount if you book previously through oyo or online platforms. No breakfast is provided. No keys for the room also and says various reasons. The rooms are not so great except for the one’s in ground floor.

Staying this property some day it's awesome assemble room and all hotel area . Previous experience more then beautiful now Receptionist and all staff very good

The hotel guys asked us for an extra 1000rs. After telling him that we already pre booked on bookings and paid half why extra? He said sorry our rates are changed. HE DENIED US CHECK IN AND WAS THE MOST RUDE PERSON EVER. He asked us to contact OYO and OYO didn’t help and asked to call bookings who didn’t do any good. Infact the Guys at the hotel lied to them saying we didn’t ask them extra money. After hours of calls and waiting we decided to pay an extra ₹1000 as we didn’t want to go with our luggage and Find another hotel as they weren’t refunding our money too. Hence We were forced to pay that ₹1000 and stay. And you know the worst part? We were accommodated in another Hotel.They put us at the worst OYO WEST INN it was so so unhygienic and dirty. There were cig buds and Cobb webs. There were open drainage and cockroaches. The beds were stained and hair everywhere. The keys didn’t work and the people were so rude. After booking 3 rooms they wanted to accommodate us in a triple room. Hotel ASCOT AND WEST INN is the worst worst worst. Worst experience ever!

Hotel manager refused to check in bcoz my traffic was less in the app after talking for almost 1hrs with customer service executive she also told that u need to make a payment what the manager is saying.. the amount with was showing me in the app from that I have made the payment 300 to 400 extra. So it was a worst experience with Oyo i will never suggest Oyo to any one

Dont get fooled by the squeaky clean pictures. It's a very shady hotel with super unclean rooms. TV doesn't work, phone lines disconnected, dirty bathroom,and very very unclean linen. Hair everywhere, they dont even change the bedsheets and use the broom in the room after the boarder leaves. It's one of those places where couples go to have fun, when they have nowhere else to go. They charged my Rs. 800 per night, it's not even worth Rs. 200 per night. No inhouse services.

Worst Place. Don't even think to go here. I payed around Rs. 1000 from OYO app and went here. Rooms are quite small, the curtain rod was broken and curtains were hanging. I had to leave in early morning, when I woke up at 6.45, there was no water. I called them to ask they said no water and told to wait for 30 minutes. I waited and called after 40 minutes again and the owner was arrogant and when I told him that I will complain about him, he told wait for sometime..I recieved a call thereafter telling me to go to some other vacant room on another floor to get fresh and have bath. It was horrible.. Literally,, don't even visit this place.