Y9167TGkenr
Google
I had stayed before and it was great, but this time they had booked in a teenage swim team in town for national competition and given boys and girls separate rooms on the same floor as me. With no adult supervision! Chaos! The adults were reportedly floors above in the penthouse.|Male manager didn't seem to appreciate that he had responsibilities to both the minors and other guests to ensure that minors were not left unsupervised, particularly teenage boys and girls accomodated in adjacent rooms.|He did, however, offer a refund, but his wife had to process it. She came out laughing and called me a d1ick and refused to process the refund.|I left and am seeking a resolution through my credit card provider.|A truely aweful experience, not because of the teenagers, they were just behaving as you would expect in the circumstances, but because of the hotel managers' inability to manage the situation.