Claudia
Google
I rarely write reviews, but this experience deserves a warning. I stayed in Room 001, which is literally next to the kitchen and breakfast area. From 6am onward, the noise was unbearable, made sleep impossible.
I called reception hoping for help, but the receptionist hung up. Then I went there in person, despite having a fever, only to be told there were no other rooms available (even though there were rooms on booking). No empathy, no solution.
Even after breakfast hours, the noise continued due to poor acoustic insulation. I returned to reception to request a reimbursement, and was met with a dismissive “the noise was *only* from 7am to 10.” As if that makes it acceptable.
The breakfast was also very disappointing.
I paid €88 (one night) for what can only be described as a nightmare experience.