Capitolina City Chic

Outstanding customer service. The staff genuinely cared about every detail, making my stay comfortable and memorable. They handled every request with a smile and went above and beyond. It's rare to find such attentive service—I'll definitely be back!

The room was very clean and comfortable. Rooms have hair dryers and a mini bar. Every staff member was fantastic. Arrived before check in and they went out of their way to prepare my room so I could check in early. Really great coffee and espresso. No hotel bar, but many in walking distance.

We stayed here for a few days at the beginning of December. The staff was amiable and the room was clean and comfortable. I appreciated the quality of the mattress and sheets and that the bathroom floor is heated. The breakfast was excellent, with great variety also for fasting. The highlight was that I forgot one piece of baggage at the hotel when we left and realized only after 2 weeks. I had almost no expectation for it to still be there but it was, and the staff helped pack it up for shipping in a box and sent it to me. This was something that really deserves 5 stars. I'm very thankful to the staff there and I highly appreciate their professionalism. Kudos Hotel Capitolina!

This is a very good hotel. Just 10 min walk from the very centre but close to a hospital and several universities. Spacious rooms and very clean. The breakfast is good too. The rooms are spacious and the concierge is a very nice and helpful man. The parking situation is a bit tricky as it's off premises though very close by. He offered to drive with us to show us which solved the issue.

It is a good value for a reasonable price. 3stars the hotel boasts are solid ones. Very helpful service and staff. Good breakfast. Parking available upon request, very good location. Clean rooms, kept tidy.

Very nice hotel, very clean, nice staff, the breakfast was rich and tasty, there is a smart tv, the hotel maid comes in daily with fresh towels and whatever you need They do not own a parking place, this is common with another hotel close by and you have to climb a hill for like 4 minutes. Not nice if you have a lot of luggages. Also the hotel is on a hill, so not very easy to arrive to. Luckily, we had a room with view on the back because if it was in front, it would have definitely be very noisy

This was my first time in Cluj so I booked solely on the basis of ranking and, all in all, I was not disappointed. Although the hotel is on a bit of a hill (be mindful if you have a problem with walking), it is pretty close to the centre and the walk is not unpleasant.||The building is new and clean, the room I received (304) faced a back street, so there was no traffic noise to keep me up at night. The bathroom seemed a bit small but sufficient for one traveller, otherwise I definitely loved, loved, loved, the fact that they thought to put power outlets next to both sides of the bed (it is surprising how many hotels do not have enough power outlets). A plus also for the nightlights and the fact that the room had good light, and many seating spaces other than the bed.||Due to the Covid safety measures, the breakfast was served inside the room - the choice was very good, they were very prompt at delivering it. They were also very accomodating with the fact that I had an early leave on the last day and prepared a very good take-away breakfast for me.||The staff was smiling, kind, helpful, ready to intervene if someone had an issue and, overall, they seem the kind of place that takes client feedback seriously and seeks to improve the experience.

We found this a very pleasant hotel in which to spend our three days in Cluj. The room was comfortable and we could walk to city center in a few minutes. The only complaint was that the maids didn’t clean the room and bathroom thoroughly each day. The buffet breakfast was very tasty and enjoyable, although the dining area was pretty small. We wouldn’t hesitate to stay here again.