Anna NMA
Google
My review after one week at Capovaticano Resort
The hotel itself is truly stunning. The rooms are spotless, the gardens are filled with colorful flowers, and the views of the sea are absolutely breathtaking. The atmosphere is peaceful and luxurious, with a beautifully equipped spa and a gym that exceeded my expectations. The pool area is immaculate, with plenty of space to relax.
However, the services leave much to be desired.
Let me start with the beach: only guests staying in the most expensive suites or presidential rooms have access to the front row sunbeds with mattresses. All other guests are placed in the second row, without any padding, and if you want a comfortable sunbed, it will cost you €50 per day — yes, €50 just for a mattress. 😅 And if you want an extra towel, be prepared to pay €2.50 for it. They provide only one towel, so if you need one for the beach and another to dry off — that’s extra.
Now, let’s talk about the breakfast. I must say — and I rarely complain — it was one of the worst hotel breakfasts I’ve ever seen. Very poor in quality and variety. If you have a gluten intolerance like I do, forget it — except for a small dry gluten-free bun, there’s nothing suitable. Bring your own snacks from home.
The beach restaurant was a big disappointment — overpriced and very mediocre food. Honestly, for a hotel of this level, the chef should be urgently replaced. Luckily, just outside the resort, you can find lovely local restaurants with authentic Italian food and a much better vibe.
It was my first time in Italy, and sadly, I regret booking a full week here. The beauty of the place makes up for some of the frustration, but I will not be returning. I can afford a good holiday, but I also expect quality service — and this resort did not deliver.
That being said, the location is magical, the sea views are unforgettable, and the environment is postcard-perfect. It’s truly a shame that the management doesn’t match the elegance of the surroundings.
I sincerely hope they improve the service, because this place has so much potential.