B M.
Google
Great location as you can get a shuttle to the entrance of the hotel which isn't the case for some other 5 star hotels in capri town.
Good service generally, very pleasant and polite but several breakfast staff failed to understand very simple requests whether in the restaurant or for room service.
The rooms are generally pleasant with several different themes some being nicer than others. It took several changes before finding one that suited us.
Good gym and the outside pool area is really nice and tranquil with good sun exposure all day.
Negatives :
Water temperature at the hot tap in the bath was capped at 38c degrees!
No sauna in the spa, only steam room.
There was a wedding reception one evening and we weren't informed.
Zuma and A-ma-re hotels closed early for the season and we weren't informed prior to booking the room. Therefore the only restaurant on site was a 2 star Michelin restaurant. The food/snack menu in the bar was rather uninspiring.
Tried the 2 star Michelin, wasn’t impressed. To start with its set in the same room where you eat breakfast which takes the shine off it a little. I chose a soup from the a la carte entree menu, ir coat €75 for this soup, it was nice but it was very simply, blended tomatoes, which felt underwhelming at €75 😂