Eric R.
Google
Truly a Palace – Unmatched Service
From the moment we booked, the service at Jumeirah Capri Palace was absolutely outstanding. The concierge took care of everything—from our arrival at Naples airport to making sure our check-in was seamless.
The word Palace is no exaggeration—this place is stunning, and the service is honestly the best I’ve ever experienced. Everything we needed was handled with genuine care, no stress, and no pressure to tip—just heartfelt hospitality.
The management clearly sets a high bar, and the entire staff reflects it. Breakfast is served at their 2 Michelin star restaurant, and we had dinner there our first night—unforgettable. We left feeling like royalty.
If you’re heading to Capri, don’t think twice. I wouldn’t stay anywhere else.