Kailee B.
Yelp
Definitely recommend!
From the customer service provided by the ladies that answers the phones to Captain Jim that operated our boat, it was a wonderful customer oriented service all the way!
We booked their private yacht charter (can seat up to 6 passengers) for a whale and dolphin watching tour after having read their wonderful reviews and their history of being featured on several tv shows as well as award winning book, which shows their expertise in the whale watching industry. They have a log/diary on their website that shows their recordings of sighting daily.
We were aware that we might only see one or the other and not necessary both whale and dolphins. Captain Jim brought us to see whale in the beginning of the trip and we get to see it pretty up close. It was lovely. When we went to look for dolphins, the captain looked for their sighting based on their gps location where they were last spotted half an hour ago, but captain couldn't seem to find them anymore. Captain Jim really helped us look for the dolphins! He looked and looked and looked. He could have given up since it was toward end of our trip but he was persistent and found them! And the sight of the 20 or so dolphins all swimming next each other was amazingly sight to behold! We were very close to the dolphins and they were swimming synchronized to each other beautifully! My daughter started naming each one, mommy, daddy, baby, grandma, grandpa,
Uncle, Aunty, etc. lol
On our way back, Captain Jim also stopped for a few minutes for us to look at the lazy loungy sea lions lying on each other bathing in the sunshine. One of the sea lions was circling continuously around the buoy trying to find a space to hop on but had no luck. It was really an adorable sight.
The yacht itself has fridge, microwave, bathroom, kitchen sink, mattress, seatings inside and outside, so it is very convenient outing if you have kids or like to do a small birthday gathering or special occasion celebration. They let your bring your own food and drinks. However, you do need let them know heads up Re: using fridge etc so they start the generator for you.
Lastly, I have to commend Captain Jim's respectful manners accommodating our covid safety requests and his superior quality customer service reminds us of the pride of a good captain taking care of the ship and its passengers.
The homemade brownies at the end of the trip was a nice touch! It tastes really good warmed up in an air fryer---tastes like Ghirardelli brownies.
Thanks for the memorable experience!