Captain Sam's Ice Cream

Every time we are in town, we make sure to come here. Every time, they are super friendly and helpful. They were even about to close and stayed around a few extra minutes so that we could get a last-minute sweet treat! The price is definitely worth the quality of the desserts.

Great little ice cream shop, freshly made right on the premises. Traditional and unique flavors to be had. The servings were generous and the quality extremely high. Another water front gem here on Commercial Street with great staff which I’ll highly recommend.

Excellent flavors and options! The peanut butter cookie dough was as incredible as it sounds. The coffee flavor is fantastic too!

They have a lot of good ice cream flavours, many of which are unique to the area. It's all handmade and they have a souvenir area inside too. The reason for the average rating is for price (very expensive) and atmosphere. If they removed some souvenir material they could do bench seating. However, they provide no eating area for patrons.

Creamiest ice cream I've ever had. Definitely try the sea biscuit! The two scoop option is so worth it - you get two GIANT scoops. You can't even see the first scoop below since it's entirely covered by the second scoop.

Tried the Lucky Charms and the Blueberry ice cream! Both were fantastic but the blueberry really stood out, it even had real blueberries in it! May just be one of the best scoops of ice cream I've had!

The ice cream was delicious and there was a good variety of flavors to choose from as well. The portion sizes were gigantic!! Definitely a great value. Staff was friendly as well. We would go back for sure.

Really great ice cream! Got the chocolate chip cookie dough here.

After walking around for more than an hour, this was a perfect spot to get some delicious ice cream. This is a beautiful small store, with some space to sit inside the store. In the other corner they have some store swags for sale. They had about 20 flavors in the menu. Three different cup sizes were available. The price was very generous, small for only $5.40. We picked the vanilla ice cream with m&m topping. Our whole family loved the flavor and texture of the ice cream. It was dense and really creamy. No icy patch in the middle. There were two teenagers at the register. Both were very attentive and gave everyone a friendly service. Lots of people outside the store were hanging out and eating the ice they got from the store.

Walking in downtown area and decided to pop in to get some ice cream. We got a vanilla with m&m. Very creamy and silky. Great flavor and portion. A lot of people going in and out. They must be popular. The staff were efficient and nice. Flavors and toppings decorations on the wall. Take-out only. Some merchandise of the brand to purchase if you like. I feel all the food places in this downtown have their own merch to sell. One way to make more money I guess. Overall great spot for ice cream and snacks. If I return, I'll try other flavors.

My review is for their food truck. We chanced upon their food truck at the Fitzpatrick Stadium while waiting for the Hearts of Pine soccer game to start. I was intrigued by the Banana Nilla Swirl which hubby also got. We got both orders in a cone. They serve the ice cream in a sugar cone which is nice. $6 was fair in a ballpark. The ice cream was delicious and we would certainly get it again. Didn't get a picture of the ice cream since it was raining :( Service was fairly quick though they did have a decent amount of people in line. Btw, they don't take cash at the food truck.

What a cute shop! We noticed a few ice cream places in this area of downtown but this one was recommended to us by our server at Luke's Lobster. The flavors are prominently posted but what I noticed first when walking in was the wonderful aroma of fresh-baked cookies! Had it been a cooler day I definitely would have ordered one (or more) but being that it was kind of hot and humid, we opted for ice cream. We got the black raspberry and it was a nice sized scoop and very thick and creamy. Perfect treat on a hot day to enjoy strolling the area.

10/10 would recommend! I got the banana nilla swirl and my husband got the cookie dough. We both got kids cups but they ran out of the banana nilla swirl so I only got 1/2 the serving size as my husband. They offered to do a 2nd flavor for the other half but honestly the 1/2 serving was plenty so I just took the one. It was so creamy and it tasted like homemade banana pudding. I didn't get a chance to taste the cookie dough because it was finished before I even blinked if that tells you anything.

Super fast and friendly service! The store is super cute and well kept. The ice cream is top notch!! Creative and fun flavors. Delicious!! It's as good as Ben and Jerry's better. I totally loved the black raspberry one. Wow!! Get 2 scoops and try a couple. I hope to go back soon!

Service was great flavors were great portions were GREAT. Highly recommend Paulo flavor delish

Ice cream was great. The servers were very nice and quick. The shop itself was neat and having menu up on the wall was great. Definitely 5 stars.

Today was an extremely hot day, Portland, Maine. Looking to try me ice cream. The storefront is very cute however it is small. There's nowhere to sit and no bathrooms available. When you walk to the ice cream shop, there are lots of people standing outside eating their ice cream. it would be nice to have some sort of seating somewhere nearby. If not in the store that's the only reason for the four stars. The staff was super nice. We both enjoyed our ice cream. I do recommend going there but just be aware that there's nowhere to sit..

Stopped by in a whim after dinner. I had the creamsicle and it was good. My wife got sea salt caramel and some cookies. The girls there were all friendly and helpful and they gave her cookies straight from the oven. It was something nice to top off dinner.

Addie was so sweet and helpful and gave us the best experience on our quick stop in Portland! The ice cream was amazing and their freshly baked chocolate chip cookies rocked my world.

Coastal Creamery has a great selection of flavors, offer good portion sizes, and are located in a prime spot right on Commercial. I really liked their Coastal Cookie (blue chocolate chip cookie dough), and added on hot chocolate fudge--yum! However, I feel as though their interior is too-modern and sterile, almost like a hospital wing. Captain Sam's, who they took the space over from, had a certain charm that the current occupants can't seem to emulate.

We were walking around the old port the other day and saw this place and stopped in. The service was friendly and very accommodating to let the wife try almost everything. The place was very clean in appearance and while the Ice cream was good, the chocolate chip cookie was the best I've ever had I wish I had taken a picture but I practically inhaled them. The cookie was nice and crisp on the outside and the chocolate chips were melted into a gooey consistency of say a chocolate chip pancake on the inside. Outstanding.

Limited options but delicious, creamy ice cream. I got the coffee Oreo and Maine berry, which were both great.

I was very excited to try this ice cream shoppe. Instagram / TikTok highly recommended this spot. Unfortunately, they're never open. I checked the businesses hours of operation on Google and it said 1-9 PM on Tuesdays. I showed up today at 1:45 PM after lunch, and they were closed. My husband and I decided to try again after dinner instead. We arrived to the shop at 8:02 PM. The door was unlocked so we let ourselves inside and got on the back of the line. We were told by the girl behind the counter that we were late, they closed at 8 PM and we missed our chance. We had to leave and she couldn't stay any longer. This was really disappointing. We were visiting from New York and were excited to try their selection. Luckily, other spots in the area were open. However, this isn't how a business should be run. If you're advertising business hours, the business should be open during these hours. I don't even want to give this establishment 1 star after we were treated this way.

Coastal Creamery is a great little ice cream shop. The service is okay. They won't let you try any of the favors and that is really unfortunate, so knocking a star for that. And really I should knock more stars for that. I hope management will change their rules on sampling flavors. They have such unique flavors but without trying them out first, it's hard to commit to a flavor! The vanilla and sea salt cookie are my favorite ice cream flavors! I usually buy some Oreo to put in the vanilla, so good! The establishment is cute for an ice cream place. The ambiance is alright too.

I rate this a 4.0 nothing higher or lower. Was very easy to pick what you wanted, flavors are on the wall. Staff was nice, did feel like I was just being watched by everyone behind the counter. Mr. Creamery could invest in more flavors and drinks. I got a chocolate chip cookie sandie, I like the little chocolate chips around the ice cream sandie, but a little too much chocolate chips in the cookie. Staff works fast, I received my order before I was done paying. #SpeedKills

Lots of good home mixed flavors. I got the blueberry because it's unique to Maine and it was good, but probably would've preferred some of the others.

This is some delicious ice cream and the story about the couple who opened it, is beautiful. Having met and later married in 2011 they where committed to each other and ice cream. This shop opened in 2023 and I would highly recommend it!

I would give this place 100 stars if I could. Came here late Saturday evening and they had a short line out the door. The line moved quickly as the friendly employees took care of our orders. Ice cream was delicious but the cookies topped the charts. I am still thinking about the chocolate chip cookie warm from the oven a few days later. It was so delicious. I would recommend to anyone coming to visit Portland. No bad notes here.

Mediocre ice cream that's very expensive. I was looking for a treat while exploring downtown Portland and happened upon coastal creamery. Offerings and flavors seemed promising. I opted for just a scoop of cookie dough in a waffle cone. I really wanted to love this place, but the idea team was just okay. Nothing to go back to. Service was good and location is very convenient for strolling folks.

I got two scoops of ice cream. Coffee Oreo and peanut butter fudge. It was creamy delicious and GIGANTIC! Seriously enough for a small to medium sized family. Also got a heath bar cookie at recommendation of the girl behind the counter. It was soft and rich and the perfect complement to the cold ice cream. Cannot recommend enough. Was also fun to see them making the cookies and brownies behind the counter.

It's cold and sweet and hits the spot on a hot afternoon, but sadly, we agree the ice cream is mediocre. My pistachio was pretty tasteless. Compare it to Ben & Jerry's which is delicious. My partner thought the salted caramel had too much chocolate. We wanted butter pecan but they were out. Also, $$$$!

The Blueberry Sandies were delicious, kids loved the chocolate chip and vanilla (and so did we). Staff were friendly and helpful, they made my 6 year old feel special on her birthday. Thanks!

My review is for the Coastal Creamery in Portland, Maine. The service was okay I mean it's not a sit down and order place so it was had to judge. The ambiance was good everyone was talking to each other and working together. The ice cream was okay to I got 2 scoops of one scoop cookie dough and the other sea salt in a sugar cone. The cookies in the cookie dough didn't taste good though. That is my review one Coastal Creamery in Portland Maine.

Was craving ice cream after dinner so I happened to pass by this place. Glad I stopped by and got ice cream coz it hit the spot. They don't have extensive flavor choices, but what I had (coconut almond chip) was really good. There's no seating inside, people were just standing inside, eating their ice cream.

Best cookies and cream ice cream I have ever had. There was no shortage of Oreos! We went to Coastal Creamery all 3 nights we were in town. Amazing ice cream, and the staff were incredibly friendly and efficient. It would be worth it to go in there just for the smell of the fresh baked cookies. Highly recommend.

Coastal Creamery is nestled in Portland downtown and offers a variety of ice cream flavors. The ice cream they sell is from Shain's of Maine, so they don't make their own ice cream. If they did, then I would give them an extra star. However, Coastal Creamery does make their cookies in house, so ordering an ice cream cookie sandwich is not a bad option! As far as the ice cream, I had Maine Blueberry, and I loved how the sweetness level was just right. The blueberries were frozen though, and I personally would rather but not into frozen fruit in my ice cream. Overall a decent place to satisfy your sweet tooth!

Friendly service and good ice cream. It was a Sunday afternoon and the place was not that busy. I would definitely go back again.

The ice cream here is very good. I kind of like how they don't have a huge variety of flavors to choose from, because it would get overwhelming. I got the Maine tracks, which had huge chunks of peanut butter cups. If you were to cut a Reese's in half, that was the size of the chunks. The kids size was plenty for me, as it's one scoop but not a gigantic, heaping scoop like some places give. There is nowhere to sit, so plan on ordering and eating outside.

The staff were quite brusque and they don't allow you to try any flavors per "company policy". We decided to get their blueberry flavor since we're visiting Maine and this ice cream was icy (not creamy at all) and had no blueberry flavor. This was severely disappointing as we threw out our cone after two bites. Recommend trying any other ice cream spots in Portland - this is a trap!

Great ice cream spot in Portland! I tried the oatmeal ice cream and it was delicious. It had chunks of oatmeal cookie, I loved it! Ideal location, it's perfectly situated downtown and great customer service. Plus the story of the owners is adorable, a true ice cream love story!

My mom and I found ourselves in need of some icecream while waiting in line for the boat in the balmy 98 degree heat, and decided to make the trek to this place. The staff were very friendly and the menu appeared decent, aside from the lack of soft serve. What started out as 4 satisfying bites of vanilla ice cream quickly deteriorated into no more ice cream and a solid rock-like chunk the size of mount katahdin that took up the majority of the bowl and refused to yield to my plastic spoon, revealing itself to be an extremely sturdy and un-flavorful peanut butter cup. All in all-the ice cream versus ingredient ratio needs some work; my mom said her cookie dough ice cream was all cookie dough and no ice cream. This being said, I'm sure we'll be back purely due to the lack of other ice cream options within walking distance of the boat.

This place is okay. Not the best ice cream I've ever had especially for the price. It hits the spot for something sweet while you're walking around downtown though, and the one scoop size was definitely plenty for me. My girlfriend got the cookie dough and I got mint chocolate chip with rainbow sprinkles. Nothing to really write home about but it was fine. No seating inside so you'll have to find somewhere to eat it outside. The service was friendly enough.

Oh mama! Yummy! Giant cookies filled with homemade ice cream for $8.00. We split a chocolate chip cookie sandwich with cookie dough in the middle. Really tasty. The only negative in our visit tonight is the extremely rude teenager working. Rotten attitude, couldn't be bothered to leave her phone or finish our transaction before racing back to it. There was a lovely family checking flavors and they stepped aside so we could order as they were still reviewing flavors and little Miss attitude purposefully yelled over to them to ask if they were ready to order instead of helping us. If she had been paying attention she would have seen the interaction with the father who had already ushered us in front of them to order. BTW: we were the only 5 people in the entire store) I'm old and not going to deal with crappy attitudes from anyone any longer, I would love to support this local business but as long as she is still working there I would never step foot inside again. Good luck!

Ice cream is amazing! Service was wonderful as well, would definitely recommend going here!

I just want to give a shout out to Coastal Creamery. They were absolutely amazing with our kids who have severe PN and TN allergies. The staff and owner went out of their way to accommodate our needs. Not to mention how DELICIOUS the ice cream and cookies are. Top notch service!! Well done Coastal Creamery. You made our day!

Visited this wonderful place on a trip from Las Vegas. I don't eat a lot of sugar anymore but when your wife wants ice cream on vacation, you just order. I tried the Maine Tracks and the Maine blueberry...because I am a visitor. The tracks was great but the blueberry was just amazing. The service was fast. The location was clean even with a steady flow of customers, in November. This place needs to franchise and share its greatness with more people.

Was told they don't do samples, one star. Found another other ice cream spot nearby that did. Turned out great, spent my money there.

The ice cream was fair and the service was uneventful, without a smile. The gelato across the way (G fiasco (, is much better ).