The NZ crayfish is mushy and soft, you can imagine the meat tasted softer and mushier than a shrimp. Double checked with the waiter and they claimed that looks right to them. Other than that the seat is not cleaned and stained. You would be able to find a better restaurant nearby.
Iris
Google
I discovered this restaurant 12 years ago, and I always make sure to visit every time I come to Queenstown. I'm not sure if the chef or owner has changed over the years, but their dishes have definitely improved and have become more and more delicious.
I highly recommend the seafood platter, which I order during every visit. This time, we were advised to upgrade to the fresh and large crayfish for an extra NZD 120, and it was definitely worth it! The taste was amazing, and you could really savor the freshness!
We also ordered pork belly, risotto, seafood chowder (forgot to take a photo), and some beers.
One thing worth mentioning is that I love this restaurant not only for its delicious food but also because of its wonderful staff. I always leave feeling cheerful and look forward to coming back when I stay in Queenstown for a few days. However, this time felt a bit different. The reception staff seemed tired and lacked a smile, possibly because they were very busy.
Despite that, we were served by a waitress who was incredibly patient and helpful. She shared the chef's recommendations with us and was considerate enough to provide us with shared plates and utensils since my family prefers to share dishes.
Overall, I highly recommend this restaurant. The food is delicious and great value for money. It never disappoints during any of my visits!
Denise Duncan
Google
Really nice food, not long of a wait, great atmosphere, drinks were tasty, portions large. Only negative was calamari was way too salty
Vanessa Halili
Google
Captans is hands down my go-to steak spot in Queenstown! I always make sure to stop by whenever I’m in the area. The steaks are consistently cooked to perfection—tender, juicy, and full of flavour. 🥩🔥 The service is always on point, and the atmosphere is the perfect mix of cozy and welcoming. Can’t recommend it enough if you’re a steak lover! 👏✨
F Ng
Google
This restaurant is a true gem, embodying the essence of exceptional dining. The positive reviews on the food and service resonate deeply. We savored the fish of the day, steak 🥩, and prawns 🍤, each dish perfectly crafted and offered at reasonable prices. The service stood out remarkably, showcasing some of the best hospitality we've experienced in NZ.
Jiealla Galpin
Google
Came on my own, Had the salmon, came out in 5 minutes and was beautiful. Ordered the riesling to complement it, was handed the wrong drink by a newer employee (hey everyone has to start somewhere) It was fixed up right away, Staff were amazing especially Mats. Ordered the apple pie recommended by a waiter, It was amazing as well, also came out within 5 minutes. Atmosphere was awesome, dim but not too dim. 10/10 would recommend
Victoria Lee
Google
Visited here a few months ago and absolutely fell in love with their food. I was on my final holiday during my internship when I traveled to the South Island, and it turned out to be the most thrilling trip of my entire stay in New Zealand. I tried their salmon dish, and it felt like the they were swirling in my mouth-truly unforgettable!
Unfortunately, I don’t live in the South Island now, so it’s not easy to visit that often, which makes me miss it even more. But I’ll definitely come back next time! Their service was also exceptional. Highly recommended!
Allan Gallaugher
Google
The captain's steak and dinner RIP OFF
Don't get caught
I have been coming here for a few years I have always enjoyed the food until recently. Booked a table which means that we made the time to attend for a meal. Only to find out that it was $70 dollars for a steak without any other food side salad was $15 dollars had to pay for a whole bowl of spuds to many to eat on my own just a waste of food then $5 for some mushroom sauce. When you have sat down and you are confronted with this kind of crap. The question is are you going to leave it was a total embarrassment affordability is not the issue it is a disgusting way to treat your customer . Do not go here unless you are happy to be ripped off. The pictures here are of a previous meal not a single cooked steak for $70 bucks will not go here again . THIS HOW IT SHOULD BE