J Z
Google
We just had a very similar experience to another reviewer at this shop. We walked quietly into the shop (me, my toddler, husband, grandma), and as we opened the door, two clerks glanced up once, no smile, and then proceeded to ignore us. One of the ladies scowled at us the entire time, like we didn’t belong in her store or something (we live in the neighbourhood and were there looking for a birthday present for my daughter). As we were browsing, she was doing inventory and acted annoyed, as if we were in her way. I finally asked the nonscowling lady to help us get an item so we could buy it, and then we finally got some polite service (at least from one person). The other lady continued to scowl the entire time, even as we were paying.
There are loads of lovely children’s boutiques in the area, and if you’re going to charge the such prices, then the service should be at minimum, polite. This experience put me off Caramel forever. I’ll go to Bonpoint or La Coqueta next time. I gave one extra star for the lady who didn’t scowl at us and finally helped.