Kat L
Google
We had a wonderful stay at Caravel Hotel. The location is fantastic, it is within walking distance to many major attractions and surrounded by great food options, including an excellent dim sum restaurant just nearby. There’s also a small supermarket just one street down, and a 24-hour beef brisket takeaway stall that offers many other delicious local delicacies.
The rooms were clean and comfortable, just as shown in the photos. We booked two rooms for a family of four for two nights, and found the rates to be very reasonable, definitely great value for money.
What truly stood out was the service. The staff were incredibly helpful, especially Kenneth from Guest Services. My husband had a mishap while we were out visiting a tourist spot and wasn’t feeling well the next morning. Kenneth went above and beyond to assist us and he helped arrange a visit to a nearby hospital, called a taxi for us, and even guided us on how to get back to the hotel afterwards.
Though we were supposed to check out that same day, the hotel was kind enough to make an exception in case we returned late from the hospital. We ended up making it back in time and checked out by their designated check out time, but the gesture was deeply appreciated.
Overall, it was a comfortable, convenient, and stress-free experience with excellent service and great value. We’re truly grateful for the care and thoughtfulness shown by the team at Caravel. Highly recommend this hotel!
