Carbon Health Urgent Care Somerset - Franklin

This was my first visit at Carbon Health for a Physical in Somerset. First Neriah at the front desk went the extra mile to assist me with my registration. Finally it all worked out. The Physical was performed by Angela who was patient, kind and considerate. Just an overall pleasant experience with everyone. Highly recommended and God bless your staff.

I practically ran here at the first sign of pink eye on a Saturday at 2:10pm. In my driveway I made an appointment for 2:30 and then drove over. Honestly, not sure if it mattered that I made the appointment. By 2:35 I was in an exam room waiting. First the nurse (?) came in and asked questions and took my blood pressure. She was done by about 2:50. Then she said the doctor would be in. He eventually came about 30 mins later and apologized about a mix up. Apparently he accidentally saw other patients that arrived later before seeing me. Honestly, I wasn’t too upset about it. I was back in the car by 3:35. As far as urgent care goes, that’s still excellent timing. This location was very close to my house and everyone was friendly. I will be returning for urgent care needs in the future

I've been to Carbon Health Urgent Care a few times over the years. Recently, I required their services again. Everyone is so warm and friendly. Aside from that, I appreciated the efficient service in taking the necessary action in order to diagnose my problem. I definitely would recommend their services.

Check-in and triage were quick and seamless. Dr. Ghabour was incredible. Her bedside manner is fantastic. She had me diagnosed after a thorough examination and prescriptions were sent over to the pharmacy as I walked out the door. Her treatment plan worked perfectly and I am very grateful. I’ve already recommended a few of my patients to this location based off my experience. Thank you!

I went to the office in May because I had a ganglion cyst. The doctor seemed very eager to remove it. Immediately, after removing the cyst, I experience numbness and tingling throughout my entire arm! I go back to the same facility to let them know what I am experiencing. Different doctor did a couple of tests on me and says I’m pretty sure the doctor you saw here hit and injured your median nerve. Which is the main nerve in your hand and arm! It’s been four months now, and I am still going to physical therapy for it, still in a splint. Now Carbon health is taking their sweet time to release my medical records to my lawyer! Along with them not allowing me to see any notes of the incident that happened or the following doctors notes. I have called them and let them know. I can’t see any of the notes that’s a very odd. They said well we could see it on our side and again I said well I can’t see it on mine. Very shady, unprofessional I do not trust this place. I would never recommend getting any procedure done here. Every doctor I went to after (4 different doctors) all said carbon health should never have done any procedures, and specially removing a cyst that should’ve been done by a specialist. Now I’m no longer able to work because I’m not allowed to lift more than 5 pounds no typing or writing all still hurts to do! This simple procedure they told me to do literally is changing my life and they’re doing nothing about it!

The experience for this Carbon Health facility in somerset was fantastic, quick and right to the point. There was hardly any waiting at all and the people were very professional and nice at the same time. Thank you for a delighted experience. Will always come back when the need arises.

I had a severe laceration and I couldn’t get the bleeding to stop. I rushed to Carbon Health and was greeted promptly and professionally by Amani. She was able to get me in to see the doctor. Nurse Brittany was attentive and moved swiftly with my vitals and got all info for the doctor. The doctor came in and addressed my issue in a professional manner. She was able to stop the bleeding and administer treatment. I was relieved and was very grateful for all the support I received. Everyone was both friendly and professional. I would highly recommend the Somerset location for any ailments or emergencies that you may need. Even my follow up visit was handled in the same professional manner I can see why this location is quite busy but each and every patient is treated with the same thoughtfulness and concern as the last

This place have helped me & my daughters out so much! The doctors & nurses are very good… it’s not far from where I live so it’s very convenient also… they get the job done & in a timely manner I give them a 10 outta 10

The nurses and doctors at this office are very friendly, professional, and educated. Especially Dr. Ghabour, she's a great Doctor! They provide all kinds of care for different ailments. I went to Carbon Health throughout the years for COVID tests, they tested me a few times. They know the symptoms. Luckily this time, I didn't have it. I had COVID before, they know a lot of the symptoms. I recommend them very strongly before you go anywhere else.

I would never go back to this facility again. I arrived ontime- the front reception was very friendly taking all my information and insurances. They were very busy and with an appointment had to wait over an hour. I went in for an EKG and a report from the doctor stating I was cleared for a procedure I was having the next week. What little the doctor wrote was not enough for clearance. I had to go back a few days later to have another doctor write up a report that would clear for my procedure. My insurance was never put through for the visit and my charge card was charged the entire amount. I called and called to speak to the office manager. I left message after message until the office didn't want to hear from me again. She finally called back. Weeks later, I just received a second bill for the follow-up visit that I had to go back for because the first doctor didn't write up a proper report. So I got charged for(2) visits instead of (1) with two different doctors. I spent many hours on the phone trying to clear this matter up.

Had a great experience! I made an appointment for urgent care and was seen about 15 minutes after the scheduled time. It was not busy at all and the waiting room was clean. The receptionist, nurse, and doctor were all very nice to me and worked efficiently. The doctor was thorough with explaining my condition and treatment and was happy to answer all the questions I had. Definitely recommend!

DON'T GO TO THIS PLACE!!!!! I was here for an employment drug test The receptionist and staff are very rude. They need to learn some people skills and talk more respectfully to people. We are not animals and this is not a prison. The place is nasty, bathroom is out of order, water cooler filter doesn't seem clear. It taste like tap water. Arrived at 12pm they sent me home said you have to come back after 2pm. Came again another day. 10am They made me wait 4 hours said the staff is on lunch and to come back later. It's not even busy, they are skipping me and taking everyone else. I am still waiting I hate this place, management please call me.

There were a lot of people waiting when I walked in. Dr Ghabour and front desk were very friendly. I had booked an appointment and had to wait 20 minutes but I waited in my car because I didn't want to catch anything else that was waiting for me in the waiting room. The front desk offered to call me because she saw I was a bit nervous waiting in the waiting room. Didn't feel rushed and the doctor patiently listened to my symptoms and provided her diagnosis. Under a time crunch this may not be your spot but I thought the service was good!

We had two very good experiences here with Dr. Kahlon this week. We've been having ice storms, and someone in my family slipped on the ice and banged their head on the pavement so we rushed over to this urgent care clinic. Everyone working here was kind and caring and brought us right in and filled out all necessary paperwork for insurance efficiently. Dr. Kahlon was attentive, calm, and knowledgeable. He patiently answered all of our questions. Today we saw him again for the follow up, and everything went well. He has a very gentle, soft-spoken, and reassuring demeanor. The facility itself is clean and modern, and I felt safe with how they handled all the coronavirus precautions. We parked in the big free parking lot right in front of the building. The building was easy to find with good signs from the road. A big thank you to everyone who works here. You really helped us out!

Trish Walsh is the rudest person to deal with. I will put in a complaint with the insurance company. She shouldn't be dealing with patients. Condescending and absolutely unprofessional.

Worst urgent care I've ever been to do not go here. The girls in the front are nasty and unprofessional. The doctors here do not have a clue about any sickness, I went in there a few weeks ago with a sinus infection and they insisted on it being allergies when I've never had an allergy issue in my life. They prescribed these allergy medicines which were about 100$. I went back a few days later as I progressively got worse and they still insisted I still have allergies which is not the case and ended up with bacterial pneumonia. DO NOT GO HERE.

The medical care I received was good. I had a telemed appointment. I have also been seen in person. The doctors are good. Staff is hit or miss depending on the day. Hard to get the right folks on the phone in billing. The care that I received was brief and to the point. Could use a refresher on bed side manner. But the diagnosis and treatment were good. Wait times are long. But that is expected for a busy facility.

This review is a few months late, but I felt an obligation to come back and post how thus urgent care office saved my father's life back in December. My father had a little chest pain and a sudden spike in blood pressure - but otherwise talking and behaving normally. We didn't want to be over-reactionary and go to the ER, but wanted to be safe by having it checked out immediately. The other urgent care clinics in the area had wait times of 3 hours+, yet this place was able to see us in 40 minutes. Well, it turned out it indeed was a heart attack. The doctor immediately diagnosed it for what it was with the EKG, gave my father nitroglycerin and aspirin, and called 911 for an ambulance before giving us the news to make the most of the situation. My father ended up needing an emergency quadruple bypass at RWJ and is now healthy thanks to this clinic. If we hadn't had the proper diagnosis just in time, things may have been very different for our family.

I had to visit this urgent care and I would highly recommend it. The staff was very helpful from the second I walked in. It was clean and had a lot seatings in different rooms. The nurses and doctors very respectful and did a great job.

This Urgent Care is the best one I've ever been to. They are so patient even when they have so many people. It was great meeting Stephanie at the front desk & everybody else .

I'm not a medical frequent flyer but I knew that the big slice I took out of my finger needed more than pressure and a band-aid, maybe not stitches... they were friendly, fast and thorough. Glue, strips and tetanus shot all within 40min. Recommend!

This is a good urgent care center! Dr Kahlon is professional who took time to diagnose my daughter and didn't force in getting unnecessary additional diagnostic tests and neither rushed to give unnecessary antibiotic or expensive prescription and also explained the symptom in detail along with printouts. The Office is equipped with right tools and also ability to provide note for school absence and followed up to see how she was doing. This is exactly what you need from an urgent care. I have been to JFK urgent, med express etc where either they don't make effort to diagnose you correctly plus try to push for additional services (not all but few in my experience). I definitely encourage locals to use this urgent care facility.

This is my Urgent update for CJ Urgent Care. I started reading medical textbooks when I was 10, no kidding, subscribe to professional medical journals and, of course, research every real or imagined condition I have, or think I have. For some reason, I didn't do that before going to this facility. I won't repeat all the details I gave in my original positive review. But I did do my research after the visit. It's still unknown whether or not I broke or merely bruised my clavicle, and it doesn't matter, because according to my doctor back in Vegas today,the treatment is exactly the same: ice, and use my arm as little as possible. And that exactly what is stated in everything printed about collar bones. The doctor at CJ told me to use my arm AS MUCH AS POSSIBLE. My doc here was aghast when I told him that. And I'm not confused - my daughter was in the room with me at that facility and heard it, too. Someone else who reviewed this place said that she was "dubious as to the quality of care." I'm not dubious. I'm convinced that Dr. Estevez got his training at Playground Medical School. And if you do choose to go here, do your research BEFORE you go.

So I I've been too a couple urgent cares in north brunswick and this is by far the beat experience I had. Great staff and caring doctor!!! I've been to others where they are so insensitive and have misdiagnosed me which is the worst. I would definitely come here again.

Don't go here if you need same day Covid antigen test results for events or travel. You have to jump hurdles to get results with your name on it. Seek the test elsewhere.

GO ELSEWHERE! On December 26, in my office, I suffered a rapid onset of left side flank and abdominal pain, more intense than any pain I'd ever had. I went home but don't even remember the 10 minute ride because of the pain. When home, I began vomiting forcefully, and this continued for half hour. Then I knew it was time to seek help. A friend drove me to this Urgent Care because it was closest to my home. I was weak, doubled over in pain, held a vomit bag in front of me, a hot water bottle on my abdomen, and I must have been white as a ghost. I could feel my blood pressure sky high. I approached the front desk. There were four or five employees there, and not ONE of them greeted me. I was not asked why I was there, or if I was in pain. After about a minute of waiting (which seemed like an eternity given the massive pain), they just asked for my insurance card and gave me a clipboard of papers to fill out. No hello, no smile, no welcome, no questions, no talk. I was in such dire pain that my vision was impaired and I couldn't see the printing on the sheets of paper. After about 8 or 10 minutes, the pain was so stifling that I was about to pass out. No one there noticed or cared. There were other waiting patients, but no triage. All they had to do was ask me what was wrong, say this was outside their realm of competence, and that I needed to get to an ER quickly where I would be served better. But no, they wanted me to wait and wait and fill out numerous papers when I could have been having a heart attack. After those 8 or 10 minutes, my friend retrieved my insurance card from someone at the desk, and we went outside and called an ambulance. The EMTs came, gave me new vomit bags, assessed my condition, took vitals and confirmed that my blood pressure was very high, and tried to calm me as I explained what was going on. They took me expeditiously to St. Peter's Hospital where I was given intravenous fluids quickly with a pain reliever, then sent for Lab work and an abdominal CT scan. I was then diagnosed with an obstruction in the ureter and a kidney calculi. While I didn't expect Urgent Care to FIX my problem, I DID expect them to be polite, considerate, and compassionate when they see a patient writhing in pain and unable to focus. I got not even one question from them about my condition, and absolutely no care. They were more intent on casually conversing amongst themselves. So, if you have a boo boo, and you need a Bandaid, and you can wait an hour or two for it, then this is the place for you. But, I cannot in good conscience send anyone there, for anything, at any time.

Just left the office and I had to write this review. My husband and I needed a Covid test and Dr. Kahlon and his staff were amazing!! Brittany was our nurse. She was the kindest, and so patient with us. Took the time to explain the difference between rapid and regular test. Listened to our circumstances and genuinely cared. Dr. Kahlon is also very kind and patient. I will not hesitate coming back. Clean & very well set up for social distancing

This place was excellent. It was way cheaper than an ER and I was there for a FRACTION of the time. I was seen right away by health care professional Anna, who was kind, competent and efficient. Dr Ghabour was also excellent and quick and saw me minutes later and I was tested and was out the door with my remedy. These folks do EXCELLENT work and I'm so glad I found them. Hopefully I won't need them again but will definitely be back If I need health care.

I had just returned home on a night flight from Las Vegas with debilitating chills and fever from what seemed like the flu. I knew I needed to see a doctor that night to start Tamaflu since I heard it works best if taken the first 48 hours. The front desk girl was lovely and didnt cringe at my cringeworthy state. I was given a face mask while in the waiting room which I appreciated. Dr. Kahlon saw me within 10 minutes of entering even though they were due to close in a 1/2 hour. I was given thoughtful attention and all the time I needed to explain what I'd been through. Most of all, his demeanor put me at ease after a difficult day of traveling. Sure enough, it was the flu. I was given the medicine I needed and was back on my feet in a few days. Absolutely my go-to clinic for the future. Thank you Dr. Kahlon!!

I am very disappointed with this urgent care office. I visited the office in 2015 and paid my copay. I visited again in 2017 and paid my copay. I went again in 2019 and was informed that I had an unpaid balance from 2015 that was sent to collections and they would not see me unless I paid it. I was never informed of this unpaid balance. When I asked the reason for the balance I was informed that they did not know and I had to call the billing department. I was in pain (hence the reason I was at an urgent care) so I asked to be seen by the doctor and I said I would call billing and pay if the charge was valid. The woman at the desk said no and I would not be seen until I paid as that is the policy. I informed her that I was seen in 2017 and there was no mention of an unpaid balance. She stated she was not there at that time and did not know why it wasn't discussed. After speaking to billing they informed me there was a deductible from 2015. They were not able to inform me why a bill wasn't sent. I am very disappointed they sent this to collections without informing me. Very unprofessional. After paying the balance from 2015 I saw Dr Donat-Flowers. The doctor was very unprofessional as she kept going back and forth between two different diagnosis. She lacked empathy as she casually stated I could have a very serious illness as this made me very worried. I immediately followed up with my primary care physician who was shocked at what Dr Donat-Flowers said. We did a simple blood test to rule out her incorrect diagnosis. I was worried sick for almost a week for no reason. I would stay away from this place and recommend the same to others.

So disappointed. Don't bother with this place. When I was taken here, basically all they did was take my temperature, listen to my breathing with a stethoscope, and then tell us that there was nothing more that they could do so I needed to be taken to the ER immediately (which I was). A few days later, we saw that they charged us the $50 co-pay for that "visit" with them. Total trash. When I was referred to the ER by a CityMD urgent care location in NYC (in the past), they waived the $50 co-payment fee--despite the fact that the nurse and PA did perform a very thorough checkup (way more than anything the Central Jersey Urgent Care did), because that was their policy. (Huge shoutout to RWJ University Hospital in New Brunswick).

I decided to stop here on my way to work because I felt an infection coming and a Holiday was approaching. I got there at opening and was seen, given a prescription and was out before even being late to work--within a half hour! I didn't have to miss work to see my primary Dr and got what I needed to feel better fast! I'd definitely use this facility again.

This is by far the worst urgent care in the area. I've been going here for years for employment physicals. I've had to go here TWICE for COVID testing for work, and each time I was there for over 3 HOURS, even though authorization was already sent over from my job. Additionally, my girlfriend and I went for a physical yesterday and waited for 45 minutes after showing up on time for the APPOINTMENT. Then, they made us come back the next day for extra things. When we came back today, they told us to wait 30 minutes and they'd call us in (3 people in front of us). About 15 new patients and 90 minutes later, they FINALLY let us in. Their excuse you may wonder? Those 15 other people had "appointments"... BUT WE HAD ONE YESTERDAY AND THEY TOLD US TO COME BACK TODAY! They have no regard for their customer base at this establishment and don't even take the time to ensure their scheduling is accurate and proper. This place is absolutely abysmal with their time management and not to mention overall i competency. I've yet to find a shred of consistency with anything the staff does and I've been here over 10 times in the span of 4 years. If you have a choice, I do NOT recommend going here. If there was an option to rate 0 stars, believe me I would.

Great doctors and nurses, excellent healthcare, but terrible front desk. They told me that they needed an authorization number from the VA to process the visit. So I have them the other insurance I carry with the understanding I would contact the VA afterwards and that insurance was if I did not get back to them today. Well I called the VA, and they informed me that the process is for the office to call Optum, their community care insurance provider, and that's how they get the authorization number. So I call the urgent care back only to find out they submitted to the insurance the moment I had stepped away from the desk. Now I have a months long process to go through. I am NOT happy. Unfortunately, I cannot recommend this urgent care on those grounds alone, which is sad, because the doctor and nurse were both exceptional.

Aetna website said they take this health insurace. The lady said they dont take aetna. Dont go here for URGENT care. Dec 15, 2019

I'm not an urgent care kind of person but my doctor could not fit me in before the holidays and I needed to know if I had strep throat before I went and saw my family. I was in and out of the place within 40 minutes with a clear diagnosis. The staff was friendly and efficient and they took my insurance so I only had to pay a co-pay. In a pinch, if I have to come back, I will have no hesitation.

Went to this place for an EKG prior to cataract surgery. I have a real cardiologist, but he's in Philly and why drive 70 mins. for a lousy EKG, right? Anybody can do an EKG. So I thought. Enter Central Jersey Urgent Care. I was ushered into the office, I took off my shirt, a nurse came in and placed leads where leads should be placed, or so I thought. I began to be concerned when the nurse took over five minutes to place the EKG leads, a procedure which normally takes less than one minute. Anyway, the nurse pressed the "start" button, the machine whirred and an EKG was spit out. The nurse ripped the printout from the machine, took a look at it, and promptly left the room. Five minutes later, the nurse returned, repositioned two of the leads, and retook the EKG. She then ripped the output from the unit, took a look at it, and left the room again. Five minutes later, the doctor came into the room. He proceeded to give the nurse a lesson in EKG lead placement, and a third EKG was run. The doctor ripped the output from the machine, took a look at the output, handed the output to me, and said, "This is the best we can do." Really? I originally posted a review very similar to this one on Google reviews. Within a few hours, I received a call from corporate headquarters for Central Jersey Urgent Care. The woman asked me what it would take for me to delete my negative review on Google reviews. I replied that I would not delete my review, since I believed the review to be accurate. And by the way, how about a discount because of the impromptu on-the-job training??? The woman told me that my $50 co-pay would be refunded, but as of yet there has been no activity in that direction. The fact that corporate headquarters responded to my Google review within hours appears to indicate that corporations are beginning to take seriously the earnest reviews of concerned consumers. I urge all consumers to use these new tools like Yelp and Google Reviews to help corporations understand that cost-cutting can be implemented only SO far before service begins to deteriorate and customers begin to turn--more and more--to well-reviewed businesses of all categories. By the way, they DID refund my copay.

I wanted to share the great experience I had with this UC center. When other UC offices were closed 5:30 on a Wed evening, I traveled 10 miles since this was the only location opened. I had a terrible cough and difficulty breathing, the great staff and physician were very attentive and helped this sick girl get through a rough night. Thanks to the staff, they even followed up a few days after my visit. I will definitely come back.

quick service, second time here. did not bill me when i got there, but after 3 week i got a text about my bill. No EXPLANATION about the bill or anything. I know my co-pay is $100 but what about the other charges. Pay it online and there is additional $9 fee to pay online.

Despite feeling absolutely awful, I had a great experience. I tend to avoid urgent care centers because I feel like you never know what you're going to get. But I have to say I was impressed and I appreciate the level of care they demonstrate here.

I took the covid test and the results were supposed to come out in 2 to 3 days. They never gave me a password to access their portal and when I call to ask for my results. They just put me on hold and nobody comes back to speak with me

Service was great. once i was able to see the dr. he knew off the back what was wrong and prescribed the proper medication. BE CAREFUL when it comes to billing. I received a notification from my bank, and once i checked my account i noticed I had been charged by the clinic. Anyone that has gone to facility knows a card will be put on file and you have up to 120 days to make a payment. I was in the office end of March, today's date 5/8. (you do the math) After being charged before the appropriate time it threw my account into negatives, leaving me with a -$247.50 due to the charge and overdraft fees. When i called the clinic the RECEPTIONIST tried to argue with me telling me i have 60days from my invoice. AGAIN it has not been 60days so even if that information is accurate they were still not entitled to charge my card. After insisting on speaking with a manager, i spoke with the manager and he in fact reiterated the disclosure stating "up until 120days from the invoice" and then we will be charged if no payment is made. At that time I was informed he will need to speak with his billing dept and someone will contact me from billing. LONG STORE SHORT, be careful when provide your card information and be sure to check your account since it seems as if the billing dept just likes to charge cards at any given time.

HORRIBLE!! This place will scam you out of money. Went for COVID test in July and got charged $175 for my test, along with my sisters test for $175 because they forgot to ask for her card. Come to find out these people didn't run it through insurance where it would have been 100% covered. I come to find out there is an additional $45 charged MONTHS later when I have not been nor am even in the state of NJ. It's been 3 months and they have basically stolen $400 due to their OWN error and now have ME running around in circles because THEY didn't process it through insurance. Horrible customer service as well. I will be waiting for my REFUND check, it should be EXPEDITED!!!! BE WARNED NO NOT GO HERE. SAVE TIME AND MONEY! ***SCAM***

Alexis and Beverlin were amazing that had me in and out also when I sprained my arm they were very helpful making sure I got in right away very nice people

I went to this office today around 6:30 pm.because I had a sore throat/fever/earaches. I had the best caring experience from the receptionist/nurses to the doctor. I had a very short wait and am extremely impressed with how capable and warm everyone was to me and my daughter. Dr. Maria Schreiber noticed there was something in my left ear and was able to remove it. It was an "ear wick" that was placed in my ear over a year ago at an ER. The wick was supposed to fall out! Unbelievable!! This office visit was the best experience and I highly recommend this office and their doctor and assistants!! Thank you all!!

Rich B was a terrific nose swaber. Definitely recommend! 5/5 would do it all over again!

Worse urgent care ever!! I went in to see if I had an infection, they took an urine sample and stated they will culture the sample and get back to me in 3-5 days, never got back to me so I called back and someone stated no culture was taken, what the hell? How the hell do you check what Kind of infection I have? I was told I had leukocytes in my urine and never prescribed me antibiotic. After the phone call, they asked me to come in and do another urine test, who the hell has time for that and pay another 50 dollar co-pay? This urgent care does not care about patient. The doctor was horrible and rude.

Horrible! I had to give a urine sample for a job and I signed in online for 10AM. I got there on time and proceeded to wait 45 minutes to give the sample. Not acceptable! Sitting in the waiting room having to use the bathroom for that long is a joke. I did not need to see a doctor or need special attention. When I finally got brought in I was done with the paperwork and sample in 5 minutes! Never again will I go to this facility.

I visited the facility today for the first time and saw Dr. Kahlon. Scheduled online and wait time was very minimal 5-10 mins max. A flu test was done for my symptoms and came back negative after which a couple of prescriptions were prescribed to ease my comfort with what was diagnosed as an upper respiratory infection. Very impressed with entire operation from front desk to attending physician and will return if needed again.

Staff and doctors were very polite and helpful. I would give them five stars but for the fact that we had to wait for about twenty minutes even though we booked our time in advance

This place was clean and quick. I was able to request an appointment time online and download/fill out patient forms to make the process faster. When I arrive, the woman at the front desk was kind and efficient. They saw me within 5 minutes of my arrival, and the whole appointment lasted about 30 minutes. The doctor was incredibly kind and put me at ease and the nurses were incredibly nice as well. They wrote me a prescription and called it into my pharmacy, no problem. This place was great!

clean and fast but i am dubious as to the quality of care. i went for cellulitis. was given 7 days antibiotics, no pain relief given. told to take motrin and use burn cream. called 2 days later for pain relief as burn cream and motrin didnt touch it. was told to take additional motrin. day 8 swollen and infected again- off antibiotics for only 1 day. called again for more antibiotics. on hold and told md not available and will call me back. kind of a pain. not impressed but i guess in an emergency they will save your life.

Dr. Flowers is friendly and thorough. Ive had great experiences both times I've been there and wait time is usually 15 minutes.

I would highly recommend this urgent care facility because everyone here is extremely friendly from the front admin staff to the nurses to the doctors! I had the pleasure of being treated by Dr. Flowers, she was courteous, friendly, respectful and all-around delightful person! She discussed all of my options and answered every question I had! She was very engaged and I recommend this urgent care facility. It's clean and everyone who works here is friendly and very knowledgeable! The facility is also very clean and well-maintained! Thank you so much staff!

If I could give this place negative stars, I would. I'm writing this so others don't waste their time and get treated poorly. Let's start off with this, nobody PLANS to go to urgent care. It happens when you least expect it and don't necessarily need to go to the ER. My husband had a nose bleed for 3 hours after which we decided that he should go to the closest urgent care. I looked this place up due to convenience and the fact that according to their website, it appeared as though they participated with our blue cross blue shield insurance. When my husband got there he was turned away and said that his NY blue cross blue shield was not excepted here. They didn't make any phone calls to confirm this information even after my husband requested it. He was not given any other options but turned away. They did not even explain that he could be seen if he paid out of pocket for this visit. He left, still bleeding from his nose. He came home and called his health insurance who assured him that he would not be out of network for the urgent care visit. While he was on the phone with the insurance, I located and called another urgent care in east Brunswick who assured me that his insurance was not a problem. Thankfully he was seen there and treated much better. As a health care provider myself, I'm at truly disappointed and angry with the treatment provided today to someone who needed to be seen this evening. I was so angry that I called and spoke with a woman on the phone about this situation who told me the same thing my husband was told. I asked her why she didn't offer for him to pay out of pocket and give him that option. She just kept repeating that they didn't take our insurance. She finally admitted that it was the fault of the person that registered him (who she didn't know of) that he wasn't offered the option and cost to pay out of pocket. She said well the cost is ____, we are open until 8 if he wants to come back. Awful experience to say the least.

As a nurse I am a very critical judge of Healthcare providers. The care my mom received was excellent. The staff was warm, kind and professional. The doctor was likewise kind and provided excellent care .

Dr. Kahlon and the staff were more than accommodating. They were careful, informative, and very thorough. This is an amazing facility.