Carhartt WIP Lisboa Baixa

Great experience in this store. I was welcomed very warmly, helped in a relaxed and professional way, and my dog was immediately offered water – which is not always a given in retail in Lisbon and was very much appreciated. Unfortunately, the item I was looking for was not available in this specific store, but the staff immediately directed me to another nearby Carhartt location where I was able to purchase it without any hassle. Friendly, attentive service and a very pleasant atmosphere. This is how retail should work.

Really cool store, really large selection, good service. The price is as expected - very expensive.

I would like to say big thanks to the staff of this store! I had a very unusual case, where my boyfriend and I bought a pair of Carhartt pants during our weekend trip to Amsterdam and the staff there forgot to take off the clip. We realized that only when we were back to Lisbon. I went to this store with the pants and the check to ask for help and unfortunately they have a different clip type here than in Amsterdam so they couldn’t take it off. However the guy from the store (sorry, I don’t remember the name) went above and beyond to help me. He walked with me to other stores asking for help and advice even though this wasn’t his fault. Thank you so much for the empathy and willingness to help 🙏🏻

I recently purchased a pair of Carhartt pants, and upon inspecting them, I discovered that the tag had been attached with a metal staple positioned so that the sharp end was facing inward — toward the body. As a result, when I tried on the pants, I cut my finger.

I was visiting the store today and I had an amazing experience. The interaction with the worker was super helpful. The girl working on 26/05 around 13pm helped me with finding the right size and even recommended some locals spots to visit in Lisbon. The overall experience was so delightful and I’ll definitely be visiting the store again.

I’m really not a review kind of person but being a costumer for some years I really have to stress the amazing selection of clothing and accessories and also the great team working at the Carhartt Store in Lisbon. I’ve been there last week with my husband and the staff were so nice and considerate to us and the red haired girl was super helpful to me especially. Keep up the good work, you guys!

I agree with all the comments regarding the behavior of the consultants. I don't want to come to the store and buy something when I see dissatisfied faces, they look at me from head to toe. Every time I go in, I always buy something and leave in 5 minutes so as not to be next to this red-haired woman who is discussing customers right in front of them.

my favourite store ever since i moved to lisbon; the stuff make it better!