Empath
Google
I visited this location to watch Creed 3 for the afternoon show. Upkeep is great. Not too crowdy, fast service at concession stand and bathroom were very clean. Customer service is good
Update: I visited the cinema to watch John Wick 4 and unlike my previous trip, the place was absolutely crowded. Adding to that, customer service was so bad that while trying to use the bathroom, a member of the cleaning crew was wiping the floor and totally flashed all the filth on my leg. After making the employee aware, they refused to acknowledge the incident occurred or even apologize. After waiting for an apology that never came, I literally said if it was an accident, I understand but you can apologize. I had to get the supervisor involved and the employee still refused to apologize. I had to go home and disinfect my leg. No training can get rid of dishonesty and the inability to take accountability. Why was this employee cleaning when patrons are actively using the bathroom anyway? The floor was literally filled with footprints by the time I decided to call on the supervisor for help. I've been here several times before and so ultimately, the level of service here is inconsistent. My wonderful experience of the John Wick film was ruined by this awful incident. I had to downgrade from 5 stars to 1. Zero stars would probably be more appropriate.
