Carlton Lausanne Boutique Hotel‎

Stayed here two nights as part of a small group tour in Switzerland. Is a very nice property, furnished elegantly throughout the hotel. The room was nicely appointed, clean and comfortable, and air conditioning worked well (which was needed as it was unusually warm). Breakfast buffet had plenty to choose from and they served you whatever type of coffee you wanted. All the staff I interacted with were pleasant and helpful. Located right next to a transit stop on their "metro", which is helpful given how steep the main street is. Definitely a quality hotel.

This is a really good hotel and has many pluses. The front desk is friendly and very helpful. The rooms are comfortable with a good-sized bathroom. It is right next to the subway station so extremely easy to get around Lausanne. Even though its next to the station, we didn't hear the subway unless our balcony door was opened. Breakfast is available and has a good selection of items. ||However, the one thing that lowered my rating is that the carpets are very dirty. I did mention this to the front desk and she definitely acknowledged the issue and said they will be replacing them. I would consider the Carlton again but would want to know if the carpet has been replaced.

Stayed here for a few days with colleagues and it was exactly what we hoped for - a great experience. Excellent central location. Good parking availability. Charming atmosphere with a real boutique feel. Great value for the quality. Everything just works here. It’s reliable, well-run, and has that understated elegance that makes you feel comfortable right away. Definitely worth it if you're in Lausanne - I’d recommend without hesitation.

Service at this hotel was excellent. From check-in to check-out, the receptionists were absolutely lovely and went above and beyond to help me when I forgot to bring the right adaptor to charge my phone. Many thanks to them for making my stay run so smoothly! The only reasons for docking a star are: 1) the bathrooms are very small, with the toilet tucked very tightly between the shower and bathroom wall, so you’re squished each time; 2) there is lots of noise outside the hotel (bin trucks, deliveries to local businesses, general traffic) which, combined with the noise from cleaning staff in the hallway, makes it hard to sleep beyond 7:30am. It was okay for one night but for longer stays may not be suitable.

Loved it! Great Hotel, clean and comfortable! Great location plus parking for car and metro just next to it. Geat people, very friendly and helpful. Thank you!!!

The Carlton Boutique was disappointing. Faded grandeur is the phrase that sums up this hotel. Our room was very small with nowhere to put suitcases and a mattress which rolled towards the middle. The wine and lounge bar never opened. Breakfast was a very limited choice with anemic bacon and the slowest way to get coffee ever. Not cheap though - 30 CHF per person per night for breakfast. Overall not worth the price - I know Switzerland is expensive but in return I expect better quality than the Carlton delivers. One unexpected bonus - the hotel is literally next door to the Delices Metro station which gives quick access to lake and old town.

The Carlton Lausanne Boutique Hotel offers a charming and comfortable stay in the heart of Lausanne. The rooms are beautifully furnished, combining elegant decor with modern touches, and the service is warm and attentive. Everything feels clean, welcoming, and thoughtfully designed. But the best part by far is the location—right in front of the Délices metro and bus stop, making it incredibly easy to get around the city. Whether you're heading to the lake, the old town, or the train station, everything is just a few minutes away. It’s a perfect base for exploring Lausanne.

The hotel was in a great location, with lovely rooms and accommodating staff. Our only problem was that after a four-day stay, we handed both our room keys to the hotel staff and asked if we had any further charges due. We were told that all was fine. We assumed that meant that no more charges were due. When reviewing my credit card charges a few days after our return home, I noticed a $56.55 unauthorized charge from the hotel on my card. ||When I contacted the hotel, they stated it was for an unreturned key and city tax. The city tax I can forgive although they had four days that they could have mentioned or taken care of that during our stay, but to randomly add a key charge was petty and not necessary. While the hotel now agrees that they owe me a refund for the room key charge, I cannot resolve this because they evidently can only charge/credit my card on the same day of departure. After two weeks in Switzerland, this is the only hotel with which we had any issues. If you stay with them, make sure you pay your city tax and verify your room key return before you leave.

I'm updating this rating because someone did eventually respond to my request to resolve the web reservation issue I described previously. I'll update this review again to reflect my experience once I've stayed in the hotel. Other reviews of this hotel can be found if you search "Carlton Boutique Hotel Lausanne" or "Carlton Lausanne Boutique Hotel." Same place, but seems like there is a lot of confusion over the hotel's official name.

Sometimes you walk into a place and feel like you're in a different time- when you come here, that will be one of those moments. The Nash Carlton is beautiful! I came to Lausanne for just a night with several friends, and I am in love with this hotel. The rooms are small, tv is tiny, and beds aren't so great. However, the rooms are beautiful, bathrooms recently updated with baths and my towel warmer is quite handy. I would definite recommend this hotel to my friends! We booked off of tripadvisor and spent $100 for a Friday night. Not bad!

Very nice small hotel with somewhat older design. Had a suite and balcony is quite lovely. Staff is extremely helpful. The only complaint is bathroom is rather small.

The huge and very comfortable bed alone was worth the money. The staff is friendly. The room was very clean. Being located just around the corner from the metro station make the hotel very easy to reach from the train station, city centre and the lakeside. The list price of more than 300.- CHF per night for a double room might be a bit expensive and more than appropriate. However, I got a good deal and only paid 110.- CHF for the same room. The only downside was the ugly view from my room.