Carlton Lausanne Boutique Hotel‎

Stayed here for a few days with colleagues and it was exactly what we hoped for - a great experience. Excellent central location. Good parking availability. Charming atmosphere with a real boutique feel. Great value for the quality. Everything just works here. It’s reliable, well-run, and has that understated elegance that makes you feel comfortable right away. Definitely worth it if you're in Lausanne - I’d recommend without hesitation.

The Carlton Boutique was disappointing. Faded grandeur is the phrase that sums up this hotel. Our room was very small with nowhere to put suitcases and a mattress which rolled towards the middle. The wine and lounge bar never opened. Breakfast was a very limited choice with anemic bacon and the slowest way to get coffee ever. Not cheap though - 30 CHF per person per night for breakfast. Overall not worth the price - I know Switzerland is expensive but in return I expect better quality than the Carlton delivers. One unexpected bonus - the hotel is literally next door to the Delices Metro station which gives quick access to lake and old town.

The Carlton Lausanne Boutique Hotel offers a charming and comfortable stay in the heart of Lausanne. The rooms are beautifully furnished, combining elegant decor with modern touches, and the service is warm and attentive. Everything feels clean, welcoming, and thoughtfully designed. But the best part by far is the location—right in front of the Délices metro and bus stop, making it incredibly easy to get around the city. Whether you're heading to the lake, the old town, or the train station, everything is just a few minutes away. It’s a perfect base for exploring Lausanne.

The hotel was in a great location, with lovely rooms and accommodating staff. Our only problem was that after a four-day stay, we handed both our room keys to the hotel staff and asked if we had any further charges due. We were told that all was fine. We assumed that meant that no more charges were due. When reviewing my credit card charges a few days after our return home, I noticed a $56.55 unauthorized charge from the hotel on my card. ||When I contacted the hotel, they stated it was for an unreturned key and city tax. The city tax I can forgive although they had four days that they could have mentioned or taken care of that during our stay, but to randomly add a key charge was petty and not necessary. While the hotel now agrees that they owe me a refund for the room key charge, I cannot resolve this because they evidently can only charge/credit my card on the same day of departure. After two weeks in Switzerland, this is the only hotel with which we had any issues. If you stay with them, make sure you pay your city tax and verify your room key return before you leave.

Brilliant hotel, brilliant staff ,Julia so helpful on reception ,breakfast was not cheap but was quality all the way ,perfect location beside Delices tram stop and 1p minutes walk from the Olympic museum ,recommend this hotel unreservedly ,T

Location was great - right next to the metro. Rooms are extremely dated and not the quality of a typical 4 star hotel. In particular, the carpets are quite dirty.

We stayed here for about a week last summer. It's a gorgeous property with very nice rooms. The rooms are lavishly decorated and equipped with air conditioning, if you need it. Each room comes with a balcony/terrace. Rooms on the first/second floor (the floor above ground level, it depends where you're from) have access to a much larger terrace which was a welcome surprise. The elevator is quite small, but it's a historic building so it was expected. Staff are very polite and were keen to offer directions or recommendations, and readily provided free transit passes for tourists from the city. The location is great as it's just a few minutes from a metro stop, which makes the rest of the city very accessible as well, thanks to Lausanne's excellent public transit system. Overall, an excellent hotel to spend a romantic escape for two, in one of Europe's finest cities.

We really enjoyed our weekend stay here. The reception team were very friendly and helpful. The hotel is located next to the Metro stop Delices, so made it really easy to get out and about to explore Lausanne. The free travel pass was a bonus. it is only a short walk down hill to the lake with a good choice of restaurants. We had a top floor Executive Double with balcony which had a lovely view of the mountains and lake. The room was extremely comfortable and stylish and included a mini fridge. I would highly recommend this hotel.

I'm updating this rating because someone did eventually respond to my request to resolve the web reservation issue I described previously. I'll update this review again to reflect my experience once I've stayed in the hotel. Other reviews of this hotel can be found if you search "Carlton Boutique Hotel Lausanne" or "Carlton Lausanne Boutique Hotel." Same place, but seems like there is a lot of confusion over the hotel's official name.

Sometimes you walk into a place and feel like you're in a different time- when you come here, that will be one of those moments. The Nash Carlton is beautiful! I came to Lausanne for just a night with several friends, and I am in love with this hotel. The rooms are small, tv is tiny, and beds aren't so great. However, the rooms are beautiful, bathrooms recently updated with baths and my towel warmer is quite handy. I would definite recommend this hotel to my friends! We booked off of tripadvisor and spent $100 for a Friday night. Not bad!

Very nice small hotel with somewhat older design. Had a suite and balcony is quite lovely. Staff is extremely helpful. The only complaint is bathroom is rather small.

The huge and very comfortable bed alone was worth the money. The staff is friendly. The room was very clean. Being located just around the corner from the metro station make the hotel very easy to reach from the train station, city centre and the lakeside. The list price of more than 300.- CHF per night for a double room might be a bit expensive and more than appropriate. However, I got a good deal and only paid 110.- CHF for the same room. The only downside was the ugly view from my room.