Carlton Star Hotel

Good location - near to KTM station and Bus terminal Has a lift Is an old hotel, the room needs some serious scrubbing on the wall. 3 stars as it’s OK for the price Need to pay rm50 deposit, cash only Toiletries? Only a soup bar is provided. Shampoo rack on the wall has nothing. The staffs (different person) doesn’t say a single thankyou during my check in and check out at counter

The location is quite good. But the hotel is disgusting. Smelly room, filthy curtains, filthy bed frame, thin linens, terrible wash room. Not much in furniture, no water boiler, no tea or coffee. Many ghost reviews on booking sites give the impression that it is a good hotel. We are no ghosts, we left after inspecting the room. Initially lost our prepaid charges, but booking company was gracious enough to give us a refund later. We had a great stay at the Arena Premier Hotel nearby!

The bathroom is leaking and the water dripping on you while using toilet. It's hard to control hot water temperature. The lift was in very terrible state. Pros, the room is very spacious

Disappointing Stay at Carlton Star Hotel, Seremban I recently stayed at Carlton Star Hotel in Seremban and ended up feeling very disappointed. I was charged RM 84+ for the room, but it looked horrible. The bed was old and uncomfortable, with springs popping out. There was no heating function at all, and there was only soap—no shampoo. When I asked the receptionist for assistance, I spoke with a Malay man who was extremely rude and unhelpful. He gave no response to any of my questions and seemed indifferent to whether I stayed or left. If you want to stay there, be warned about the poor treatment and service. Otherwise, don’t stay at this hotel. It was the worst service I’ve experienced.

Indeed this is a budget hotel, but that is no justification for being filthy and run-down. Our non-smoking room had the smell of a dusty smoking room. Filthy wash room, filthy bed frame, linens were very thin, we did not inspect them for stains. No coffee, no tea, no water kettle, no chairs, but upon request those were delivered to the room. No refrigerator. Filthy curtains. |Such bad vibes in this place that we decided quickly not to stay. Lost our prepaid charges. At least we had not paid the requested tourist tax yet. All places we have stayed in Malaysia the last two years did NOT charge this tax anymore in addition as they were included in the prepaid booking charges. Be aware!|We rather lost our money than deal with the consequences of staying in such a filthy place. |We wish that booking companies remove lodgings like these from their listings.

We arrived at 3 AM and the uncle checked us in. He made sure all the remotes were working before handing the room over to us. The location is within walking distance from the terminal. The place is very old but clean. However, the bathroom door is not full height and the bottom part is visible.

Really need to upgrade the room Booked via Agoda, a window room but given non windows room, said full!

A hotel older than my grandpa, with elevators that make frightening clunking noises as if they could break down at any moment. The rooms are spacious but have a strange smell, seemingly from air fresheners trying to mask lingering odours like cigarette smoke from previous guests. The price is really cheap, so don't expect too much, you get what you paid for. it’s okay for just a night stay.