Carmel Place

Stay away from this building! Living at Carmel Place has consistently been a frustrating experience, primarily due to ongoing issues with both the heating and cooling systems, and more recently, a serious problem with hot water availability. Over the past three months, our unit has suffered from inadequate hot water and poor water pressure. Despite repeated attempts to get these issues resolved, our concerns have been met with a lack of response and solution from management, which is further complicated by the absence of on-site management. The suggestion to "leave the tap running" as a resolution is not only impractical but demonstrates a clear disregard for resolving the underlying problems effectively. Our living conditions have become increasingly unbearable, forcing us to seek basic amenities such as showers outside of our own home. Potential residents should think twice before moving here. The location and amenities cannot make up for the continuous mechanical issues and the management’s apparent indifference to resident satisfaction and basic living standards.

Common, sadly has been a step down from the previous building management. Why would you want to be "common" anyway, don't you want to be a step above? So many problems since they took over the building, it's like they are new to property management. Where the have excelled and the reason they get any stars at all is because of Anthony (the resident manager), and Oscar (the super). Oscar is hands on, responds quickly to issues, and goes above and beyond. I may add more stars in the future if Common as a whole acts more like their super and resident manager.

I've lived in Carmel Place for almost 10 months now after moving to NY and have found it a really great place to live. The facilities are excellent and Anthony and the team (shoutout Jay, and the new super Oscar) are always on hand to help out if needed. Would highly recommend.

I've been here from the first day of the buildings opening, I jokingly tell people "the only way they will get me out of here is feet first" that is how much I love this building. When Common first took over the building I was not a fan. After reading some of the reviews from there other buildings and having problems with app, and having no way to voice complaints other then maintenance issues, and having no phone number to call other then the Philippines I had lost all trust and confidence in them. It wasn't Until I met Anthony Barroena that things stated to turn around. Anthony is the only reason I am beginning to trust Common. He listened to the problems I was having (something the people reading my emails did not do) He took actions to resolve the problems in a timely manner and to me and some of the other VETS here became the go to guy for Common. I'm Not sure if Anthony is the building manager but if he isn't he should be.

3/2024 - No hot water has become a frequent issue. Cold showers aren’t really my thing and having entire weekends without hot water is disappointing. Please fix. 12/20/24 - Hot water issues continue sporadically over the last 2-3 months, and now water pressure in the shower has decreased by more than 80-90% some days. Please fix. 12/27/24 - The water is brown today. I've decided to date & record updates. Still no hot water. I found out the dishwasher doesn't work without hot water, that stopped working as well. 1/3/25 - Still no hot water in my apartment. It's been over 2 weeks. 0-40% cold water pressure. It's January now and cold outside. Management said they're working on it and to try turning on all faucets in the apartment to create demand for hot water, which did not prevail after my 15-20 minute attempts.

Awful. Common looks really nice. Super sleek website but just the typical terrible customer experience. It’s near impossible to get anyone on the phone and then when you finally do the representatives are so incredibly inept and literally know less than you do. They don’t even know what’s on their website. They know nothing about the building you’re inquiring about. Don’t be fooled by the hip photography. Common is garbage.

My son was looking for an apartment at Carmel Place by Common while a student in NYC. Met with Nashawn Kearse very smoothly. Extremely nice, super informative person. Very genuine. Followed up with me shortly after their meeting and had all questions answered. Highly recommend working with Nashawn.

Anthony's energy and passion for the community is infectious. He communicates well and helped me through multiple problems while showing compassion and patience listening to them; I cannot thank him enough for it. I cannot wait to begin the next chapter of my life at Carmel.