Carmina Shoemaker

Hi, my husband bought a pair of shoes from Carmina for my birthday. The people working in the store are very friendly. But it’s only been one year since I got the shoes and they already broke, the sole opened up and also a part on the top broke. I always take care of the shoes and treat them carefully. Nevertheless for such an expensive handmade shoe, this should not happen at all. And especially not after only a year. Very disappointing. The people from the store told us that fixing them would cost 50 euros more. So 400 euro shoes that break after a year and the repairing is not even inclusive? No thanks.

As a collector of some of the fine issues in the world, I was very excited to buy a pair of carmina Whilst I was actually in Mallorca. However all I can say is the staff in the Shopper possibly the rudest staff I have ever encountered anywhere in Spain. They were dismissive completely uninterested in serving us and actually told us there’s nothing for us in store and actually we should just be shopping on the website as a way to get us out of the store. But they don’t know I already have several pairs of their shoes, which I will now be selling As I choose not to support a brand that treats their customers in this way - Horrible experience. Shame on Carmina

Great shoes, but the in-store service was pretty terrible this time. The two salesmen were totally indifferent towards me as a client and also towards their brand/concept/shoes! Basically, their answer for everything was "check our website". Why then did I waste my time coming to the store? Sorry, you just lost me as a customer. Fortunately, great alternatives exist.

Great experience buying a pair of shoes. The sales woman was very kind and helpful. The quality of these shoes are amazing. Way better than designer shoes (Gucci, LV, etc) Worth passing by! Thanks

Very nice shoes, hiqh quality and good service

Been there a second time and now finally had the honor to be helped by Carmina herself to two amazing pairs of Carmina shoes. Lovely place. Great service. Very discreet and calm. What a beautiful experience.

Great place to purchase high quality shoes for both men and women that are made on the island. There is a large selection of styles and the service is top notch with a laid back approach. My wife purchased a pair of horsebit brown suede loafer and had them shipped home - they arrived 3 days after returning from Palma. This is standard stop when in Majorca for us, wonderful experience!

Top-notch service and top-notch shoes. Arguably the best value to money for quality leather shoes anywhere in the world. And their custom program is amazing. I stopped by today primarily just to do a size check since I typically order custom shoes online since it allows so much flexibility. Even though the salesperson was unlikely to make a sale today, she was friendly and very helpful. Salespeople who put the brand and long-term customer experience ahead of a sale today are invaluable. (And I ended up buying a belt in the end anyway.)