Carnival Cruise Line Baltimore

This was our very first cruise, and we had an amazing time! Sailing from the Baltimore port was perfect for us since it’s close to home, and we didn’t need to spend extra on travel. The check-in and check-out process was smooth, well-organized, and stress-free. We had such a great experience and definitely plan to cruise again!

They are organized in the way they board the ship. Very helpful in one on one problems that arise. The building is spotless. I had left a bag at the terminal, and when I came back to claim it, the staff member walked me through and helped me find it. I would be booking out of Baltimore again

OMG NO. Baltimore is Chicago and New York. Mix. I’m still used to GC weather and this is a warning. If you live near Illinois and you not used to it being super cold. PACK BIG COATS AND ANYTHING THICK. YOU WONT REGRET IT. EVEN IF YOU HAVE TO PAY A FEE AT THE AIRPORT. PAY IT ITS GOING TO BE WORTH IT IN THE LONG RUN.(I came in December) when you eat on carnival. Most the food is trash. My taste buds are used to seasoning. I don’t even taste salt or pepper. But the deli is a 9/10. Don’t ever go when kids have to school. They were acting loud and annoying. I know that’s normal but at night it’s worse. I was 17 senior when I went. They need more places for kids. Even kids who don’t talk to people.(like me) but you will need to make friends even as an adult. Or bring a lot of family members or you will be bored and in your room24/7.

We had a great time on our cruise. So many activities to do on board. A bunch of different places to eat and drink. Planning our next cruise soon.Thank you to the staff very friendly and courteous!

Embarkation and debarkation very well organized. Cruise director, Crissi, very approachable, involved with guests and she has a good since of humor. Entertainment was spot on. Staff, waiters, waitresses always willing to help.

Cruising with Carnival Pride i enjoyed. Yes due to weather we had a change of itinerary. The staff made up for that with so much activities and they were so wonderful. Special thank you to Cryssi Cruise Director and DJ Thurnam for playing all our requests . They made us feel so comfortable. Great Job guys and cant wait to come back aboard.

Going through port was an easy pleasant experience. The ship was an ok size. How we the food is subpar. I have many allergies and gluten free items were not available in abundance. The gluten free bread they did have for sandwiches is so hard it cut my gums. The gluten free pizza does not taste well. I enjoyed the salad bar but it is not always open. There was no fish in the buffet only as a paid item. Due to the lack of food I decided to eat chicken which I haven’t done in 3 years and ended up sick for days. The entertainment was not very diverse and they up-charge on every single item. The staff were not as friendly and nice as I am use to on other cruise lines. One of my excursions was got cancelled and I was advised until I got off at port and walked to designated area. If I was advised before I left the boat it would have been a smoother process. Overall I wouldn’t go on another carnival cruise.

Carnival Glory!!! Great time. More adult parties, bars, casino etc. my teens 13 and 15. 13yr old was bit more shy so just stuck with us walking around or just wanted to hang in room and get room service. 15yrold went to the teen club area made friends and walked around til her curfew. She had more fun. But they both loved to spend our money... I didn't know we could have took on cases of pop or we would have. Pepsi is like 4.25 a can. But it is what it is. We still enjoyed ourselves. The gift shops didn't open til like 5pm which was a bummer for us early morning risers. Like me, my husband, mother in law, and our 2 kids were up everyday by 5/6am so other than go down and get breakfast there wasn't open. Yeah pools were and arcade but no shops. So we were usually bit bored in mornings til later on in day. But other than that still had a blast. Our state room guy was amazing. It's crazy that these workers can remember names for as many guests as they get. But he always had a smile on his face and greeted us every time we passed him. We went to Bimini Island which was smaller than Nassau but we enjoyed the Ocean and sites and shopping there. We would definitely go again but invite other family to go if they can find the money so we have more to hang with and our kids mainly our youngest had her cousins to hang with. But definitely fun.

This is my absolute favorite port! It's the easiest port to drive too. You pull into the lot which is right off 95. You are directed to drop off your luggage with the porters and then go pay and park. Make sure to tag your luggage before arrival because they take it right out of your car and load it into cargo Units. Not having your luggage pre-labeled slows down the process! Cost is $140 for seven days. They accept credit cards only and no Amex. You park and have a short walk into the terminal. On disembarkation porters are ready and waiting to cart and bring your luggage to your vehicle or you can do so yourself. Lines are short. Drug dogs and xray scanners are used before you board! Taxis are onsite if you should require one.

So enjoyed the Carnival Pride. Went on a 7 day cruise to the Bahamas which included days at sea and Nassau, Half Moon Cay(Carnivals private island), and Freeport. The service was spectacular, there were awesome comedy and performance shows for adults and children. I saw they offered children camp if you have kids. I loved the Serenity deck on the ship which was age 21 and up. Had a beautiful view off the back of the ship. The ship was fun, which made days at sea lovely. We were on schedule and I loved it and would cruise carnival again.

As far as cruise ports go, this is a smaller port. We decided to park at the cruise port. It was a crazy mess coming in. I would say if you can get dropped off would be a better, less stressful way. It took us about 45 min in line to go park. The rate is reasonable $105 for the 8 days. It's a gated locked parking area. When you are parking, there is a drop off for off loading your luggage so you don't have to take it across the lot. That's a very good thing! Once you walk to the terminal, you get another line to go through scanner security. Then proceed to get your cruise card etc. if you get a fast pass with Carnival or have a suite cabin it's a much quicker line. Leaving was easier, just get you luggage, go through customs, find your vehicle and out you go. We went to the Bahamas incl Half Moon Cay. We had good weather and love the food options. If you get a chance to do the chef's dinner, it's the best foodie experience!!

Love that someone can drop you off if you want to save on parking but they also charge daily to park and it's a secured lot so no worries if having your vehicle broken into. Carnival is the most relaxed and laid back cruse experience we have taken. We love the atmosphere and always have a great time! I suggest Guys burgers they will even make it without the bun and lettuce only for keto! Food is always yummy you must go to the restaurant for dinner though and breakfast on some days! Always a higher quality of food.

Definitely a budget, bottom of the barrel cruise. Poor service all around (exception! Housekeeping was superior) the food was bland at best. Good if all you want to do is drink and party all the time. Entertainment was sub par. Do not go to karaoke as it is just an assault on your senses. Organization of events was very disappointing. Staff seemed bored and tired.

Ah, finally off the Carnival Legend. Thank the Lord and all that is Holy. First time on a cruise, and very little positive to say. Abandon all hope, ye who enter this ship with the hopes of having a smooth, relaxing vacation. Where do I start? Get on the Legend, go to my room and it's 110 degrees in the cabin. Their "solution" to get you to shut up is to give you a desk fan...you've paid 2800$ for a cabin and these guys give you a dusty fan to point at your face on day 1. Already pissed off and we haven't even gotten into international waters. Going out of Norfolk due to the tragedy in Baltimore, the Cheers package did not start until 6am...Ok, nobodys fault, god rest their souls. I was determined not to pay more for drinks, so decided I'd go gamble. All 2000 people on the ship had the same idea, so the casino was standing room only...and not even open. At this point, we'd been rocking for 3 hours (departed at 7), so were approaching 1030pm and my room is hot, they're charging for drinks that I've already paid 1000$ for, and the casino is closed. It finally opens but there's nowhere to sit as every elderly and disabled person on a scooter has lined up like the Daytona 500 ready to gamble. Ok, fine, Ill come back at 3am when it's less busy to play some blackjack....jk, no I won't. Tables closed at 2am, as did the bars. So the table dealers only worked 3+ hours the first night?? What kind of casino can you not gamble after 2am??? I asked when they open back up, they say 10am. No tables from 2-10am is an absolute joke for anyone who's ever been to a real casino. Back to the drinks. The package was supposed to start at 6am...what they fail to tell you is that all the bars are closed until 8, so you'll walk around aimlessly until then. I paid 1000$ for the drinks for me and my girlfriend, if it says that it starts at 6am, we should both be able to get a drink at 6am if we desire. Nope, 8am because everything is closed. Finally, 8am arrives. "Hello sir, Can I have a double? "No." "Ok, can i order 2 drinks?" "No" "Ok, how about a beer and a water bottle, you clearly want to control my drinking on my vacation" "No sir, you must wait 5 minutes between each beverage, alcoholic or not." At this point all I can do is laugh. I gave carnival 5000$ for a room, excursions, and the drink package to be told I can't order 2 bottles of water at the same time. This guy was also incredibly short and rude with me. The miserable week continues with various absurdity throughout the ship. Battling for every drink, sliced hot dogs labeled as keilbasa in the breakfast buffet, being denied trying to order a water and a gatorade at the same time, restaurants only open from 12-230, biting into your steak burrito just to find there's no steak in it, just a tortilla and rice. 18% gratuity charges added to the seafood corner in which you are serving yourself...its part of the buffet, just a small extra charge for better quality food. When I bit into the hot dog labeled as sausage, I actually thought I was being punked. Gift shop has cartons of cigs but no lighters or matches. Everything had to be hunted down or begged for. My dad received a coupon for free wallet pictures...they actually tried to take away the coupon and say it was incorrect and shouldn't have been given. That's too bad, its in our hand now, are you kidding me? Finally, today, debarkation day arrives. We're told to wait on deck 2 or 9. We choose deck 2, as deck 3 is the point of exit. An employee rudely tells us to get up, we can't wait there. This stirs the pot among everyone sitting there holding papers that say to "wait on 2 or 9". The employee eventually takes a hike because everyone else has also had it with the disrespect and rules on the ship. We go to deck 3 where we are also told we cannot wait, we must go to deck 9. The elevators aren't working at this point, so they expect you to drag your suitcase up 6 flights of stairs. They continue to tell us that no debarkation groups have been called and nobody can leave as customs inspects the ship...unless you're on a bus to baltimore. Finally, I was able to battle past the rude employees who lied to us about being inspected by customs...simply by lying myself and joining the baltimore bus group back home. Just like that, off the ship, and thankful to be headed back home. Myself and the 7 people I travelled with will never go near carnival legend again, we'll likely try another cruise line. The employees were miserable and the other people on the ship even more miserable and entitled. It's a good cruise line for the retired couple controlling the facebook group who are on their 40th cruise who can afford to shrug their shoulders when something goes wrong because who cares, they're going again next week. Definitely not for a 29 year old with a mortgage and student loans. I wouldn't set foot on this boat again if you put a gun to my head.

We scheduled a cruise out of Baltimore, MD, to the Bahamas tomorrow. Our reservations were booked months ago, and our trip paid in full since May. We called this morning to ask a question about some medical needs for the trip only to be told that one of us was not yet confirmed because the cruise taxes for that traveler were outstanding. This is in spite of multiple trip confirmations we have received telling us both we were ALL SET TO CRUISE!!! The agent on the phone told us it was our fault because we booked through a third party instead of booking directly with Carnival. However, the ALL SET TO CRUISE message came from Carnival!! It cost $230 to clear everything up before the trip. It required a back and forth email with the rep, and he was less than helpful. What a horrible way to start our vacation. This is our first and most likely last cruise with Carnival.

The worst experience I've ever had on a vacation. From the start til the very end was a total disaster. I couldn't believe the way the staff treated me while on the ship. It started with smoking cigars in the smoking section. Kicked me out off deck 9 because I was smoking a cigar. It clearly stated cigarettes and cigars were allowed in that area. Staff told me to move up to top deck though. Then I go up top and I wasn't there 10 mins and they came and took my chair. Apparently every night they take them all around 9pm totally unacceptable. I never felt welcomed or like I was on vacation. My stateroom was below standard as well. The bed was so hard I couldn't hardly sleep. I didn't get much sleep on this vacation. It was a total waste of time and more importantly my money. I don't recommend this cruise line. They don't care if you're on vacation. Treated me like I didn't matter. I caused no issue or had no problems with any security whatsoever. I couldn't smoke a cigar in the casino. They costed themselves money most likely because I like to play blackjack and I usually play $50 hands. The food was below average as well and the shows weren't great. I will never again cruise with this line again. I paid for the internet package and never had any access to the internet. It was a total disaster. I have nothing else to say other than I was completely unhappy with this vacation. The way the handle getting off the ship is a joke as well.

This was my first trip/ cruise ever and I had a blast, on the Carnival ship, the food was delicious and there definitely more than enough options to choose from. My favorites were Guy Ferrari burger bar omg, they had every topping you can name that can be added to a burger, I was able to get an unlimited amount of extra pickles to go along side my burger. The other place was the pizza place, I can't remember the name but the pizza was excellent, so flavorful and I love the thin crust.. The service on the cruise ship was nothing less than excellent. Shout out to Putu my stateroom attendant, his service was excellent. I was amazed after him introducing himself the day before, while walking down the hall he spoke to me by name, I smiled it made me feel comfortable, not just another customer on board enjoying their vacation, but I felt welcomed..... he even brought me a heavy blanket because I froze the first night on board. There was plenty to do while at sea from karaoke, to the casino non stop entertainment, games party's and activities, there will be another one in the future.

All aboard! It took me over thirty years, but I finally got to go on my first cruise. My brother has been on several already so my family let him take care of the booking. Carnival Pride is the ship we were sailing on. We left out of Baltimore and were headed to Grand Turk and The Bahamas. The three islands we visited included Grand Turk, Halfmoon Cay, and Freeport. I wasn't sure exactly what to expect on the cruise, or everything Carnival had to offer, but there was one thing I was sure of. For an entire week, I was going to be eating like a King! The food on the ship was just amazing! It was a little overwhelming at first. Whether you prefer the buffet or the dining room, I promise you will be full and satisfied every single meal. When you're not eating, Carnival has stage shows, musical performances, deck parties, and comedy shows for your entertainment. There is also a pool(s), water slide, gym, spa, casino, and a few gift shops onboard. A cruise really is the ultimate vacation. I'm so glad my brother booked with Carnival. I can't wait for my next one!

We went on the Carnival Legend. I was told we would get an email about a survey. I have yet to receive it. No worries. The only thing I had a concern is, at the deli station on the ship. The attendant open mouth coughed. I get it, sometimes one sneaks up on you, but if more come, you stop what your doing, cough into your shirt, arms, hell, even hands. Then you take off your gloves and wash your hands, dry with a paper towel and then glove up and get back to it. I don't want anyone to get in trouble, but safety is key.

Where do I start! I was on my 60th birthday crew and bought 18 ppl with me to celebrate - ready to party!!! 1st of all coming from the Eastcoast it was too cold to adjust with a hoodie-type sweatsuit. So, bring fall clothes. Bathing suits not needed because my bathtub is larger than the pools. The lido deck LOL! This was the worst lido deck ever!! It was set up, like a drive-in movie theater area because that's all that would fit is a bunch of lawn chairs and a jumbo flat screen TV and NO events on the lido except movies. No host, no games, no FUN! outside the lido area was the food.... boring! The food was horrible by all standards. I ate hamburgers every day, thank goodness for Guy but that gets boring after a while. They had the marketplace, which was cheap low-leveled foods, lots of pastas, chicken (some at cost) and light veggies mixed w/anything. the entertainment of lack thereof: a couple comedians that was ok. bingo and another game show (I can't remember) but no show/singer/dance at all!! Everything was so low-budgeted they could not afford entertainers; so, everything was a 1-man show type deal. :( So, I was forced to stay at the casino for my own entertainment, but I do this at home... I didn't take a flight, across the country to do the same old thing... ugh! My entire group felt it was a sub-standard cruise and was surprise Carnival's name was associate on this trash act! Yes, they had karaoke at the club but again, "entertaining ourselves" again. DO NOT WASTE YOUR TIME OR MONEY! Now I've warned you - don't say I didn't tell you so.... I was so disappointed in this big birthday's outcome! :(

We cruised on the Carnival Pride in a Grand Ocean Suite. I've cruise with Carnival multiple occasions over the last two decades but this was the first time taking my wife and kids on a Carnival cruise. We've always done Disney or Celebrity with the children. We booked and paid for the best accommodations Carnival had to offer. The balcony of our Grand Ocean Suite was covered in paint chips that made it unusable for my children. Every time they'd sit on the deck furniture they'd be covered in paint chips. I brought it to the attention of guest services and they had our balcony washed but it did not remove the paint chips from our deck furniture. Eventually I scrubbed the furniture down myself. Most importantly, however, my 4 year old son has food allergies. On the final night he had to be rushed to the infirmary due to an allergic reaction because he was served something in the dining room that contained egg, one of the allergens the staff had been informed of. The dining room staff subsequently admitted the dessert contained egg after we administered medication and were at the infirmary. Guest services comped the $150 medical bill but it ruined the end of what was supposed to be a wonderful family vacation. My son was still experiencing the after effects of the allergic reaction days later. The problem seems to stem from the staff not knowing exactly who is supposed to be in charge of ensuring a dish does not contain the allergens the customer has informed them of. We followed all of Carnival's procedures and ordered each meal a day in advance and even came prepared with a card listing all of my son's food allergies to show the staff. Other cruise lines have a much better chain of custody and we have never had an issue with other lines and food allergies. We cruise 2-3 times a year and if this is what our experience is after purchasing literally the best Carnival has to offer, we will not be returning.

I had taken a very expensive cruise with a friend in 2023 and was very disappointed. The cruise had 0 pools and no fun what so ever. I was very disappointed by the people as well.

Called about canceling or delaying a cruise because of illness. Was told all I could do was cancel and I would forfeit $1100 of prepaid fair. Since I hadn't canceled and was not sure that I would have too, I was told if I had the Vacation Protection Package it would cover the $1100 charge. The cost was $189. 3 weeks later I was informed by my doctors that travel was not recommended. I called and canceled my cruise and was sent a $1421 refund. I was told to file a claim with the carrier, AON Travel Claims for the remaining fees minus the $189. I filed, supplied all required documentation and was declined coverage since I was under treatment at the time I purchased the plan. I feel that I was cheated by Carnival because the Agent knew about my illness and all the details prior to being offered the protection package. It was outright theft in order to make a few dollars in commission. I am considering legal action against both companies. Beware of lying and deceitful sales tactics.

Carnival Cruise Lines out of Baltimore is a very quick and easy way to go on a fantastic vacation for any Maryland (or surrounding) locals. The staff inside the cruise terminal were very polite and helpful and the boarding process was relatively simple (compared to other cruise terminals we've been through). Highly recommend Carnival out of Baltimore. They do have smaller / slightly dated ships that sail from this port, however it is still a blast and guaranteed to enjoy. We've been on both the Pride and Legend (identical ships) and both vacations were very memorable!

My boyfriend and I sailed on the Carnival Legend this past week. It was my very first cruise and I absolutely loved it. I would use this cruise line again. The food was good and the majority of the staff was pleasant. I would give this cruise line 5 stars, but some things did go wrong. All of these incidents were with crew members, which was disappointing. I spoke to guest services about each individual incident and unfortunately, nothing was done to help. The first incident occurred when I was waiting to get some lunch. There was a long line for the Chinese food that went past the metal kitchen doors. My boyfriend was on the other side of me, when, all of a sudden, a crew member threw the door open, causing it to strike me in the head. There was a window in the door where he could of made sure no one was there before using it. I talked to the nurse and she just recommended Tylenol, they didn't even show an ounce of sympathy. Since it was my first cruise, I decided to try as many activities as I could. I saw there was a pamper party at the spa, so I went to it. Employee told me at the end of the party that there was a special promotion going on. She informed us that she could do two services for only $129, instead of $149. We weren't interested, so she then said she'll do one service for $129. Still wasn't interested, so she brought it down to $109. This associates name was Tsepang. I got the service done in which I was treated very rudely by Vishal. He was trying to sell me over $400 of product, which I was not interested in. He was really pushy about it, so at one point I felt pressured. I had to have my boyfriend intervene and say that we weren't interested. I was in a rush to get out of there, so I paid and left. I then realized that my total was not what I was promised by Tsepang. They also did not say anything when I left a tip, when they knew that tips were automatically included. I felt that I was scammed by this incident, so I went to guest service. They did all that they could to help me, but unfortunately the spa did not help in any way. They told us to come back at 7 for a refund because the manager would be there. The manager was not there and Tsepang ran away when being talked to about the situation. Guest services sent yet another email to the spa manager and they replied saying that the price I was charged was correct. You should not promise a customer a price if you cannot honor it. You should also not lower a price without first consulting with your manager. Management does not seem to understand that their employee made an offer without them knowing about it. I was charged 129 for a service that was promised to be 109. Carnival, I want my money back!!

Me and my family stayed on the Carnival conquest. Not gonna lie. I liked it. While there was some rocking, that was the oceans fault. Thankfully, I did not spend my time being any forms of sea sick! Now you may be wondering Natt/ Natts daughter Logan. WHY A FOUR OUT OF FIVE? Well, I'll tell you why.during dinners slash lunches, I saw people with Mac and cheese, or maybe I imagined it, but I still wanted my Mac and cheese . I searched far and wide and then.......BOOM (scared you) I'm off the boat still no Mac and cheese.

Where do I begin! I had to calm down before writing this review. We were on the Carnival Cruise ship The Legend 13 d. This was my 2nd trip *but have done many previously) on Carnival that was terribly horrible. This was just the last straw. I DO NOT RECOMMEND to anyone to EVER do Carnival Cruises. Shaq is being paid; we are not. The normal port was down, so the transfer info was not forwarded, had to call numerous numbers before finding out 3 days prior to sail date. They went in my suitcase and took my steam iron (I felt violated) The cabin had holes in the balcony curtains (looks like rat hole). This big boat blocking our view or sit on the balcony (the rm was not priced less). A huge crack in the glass door and a visible unsightly repair job of the bottom of the glass door. Dirt filled balcony flooring. I have pics of it all. I was appalled. I couldn't use my balcony. The food was tasteless and clearly reused in other tasteless dishes. Some of the meats were not medium rare but actually raw. Some of the workers were clearly over worked and unhappy because it was so few workers, but that's not the customer's fault. That's a whole other subject. The shows were ok, great performers, but limited, clearly there were budget cuts. The gym was horrible; broken down and very old equipment; wipes were not kept filled, not being properly or efficiently maintained. Excursions were triple the cost of the local areas, and received less for the money. I had a form to get my steam iron back at the end of the cruise. I got such a run around/wrong answer from several people. when I got to the last point, was told to go back on the ship. Of course, I was could not get back on the ship, and had a plane to catch. I was so, so, so upset. I tried to get in touch with them once returning home only to meet resistance and no understanding or help. CUSTOMER SERVICE IS NOT NUMBER ONE WITH CARNIVAL CRUISES! YOU DON'T GET WHAT YOU PAY FOR. I lived way below my standard for 13 grueling days on the Carnival Legend. I could'nt wait to get off. What was good, the guy that cleaned our room and Ron Mitchell (outstanding singer/performer). I would rate Carnival Cruises a 0, if it was on the scale. I can say so much more, but I think you see and feel my pain. JUST DONT DO IT!!! Spend your money elsewhere.

Hard to go wrong on any cruise. Carnival Pride out of Baltimore was a decent one. The staff all worked very hard. The ship, although a bit dated is still beautiful with lots of great features. The culinary team deserves a standing ovation -- because damn - that food was incredible! Few kinks with room keys not working and a staff member accidentally breaking an iPad, but Carnival seems to have taken care of the damage. Disembarking was a bit chaotic, but they really did try to manage the lines well. Overall, Carnival is a good line with the best deals. If you don't mind unruly kids, lots of noise- well hey, there are a lot of quiet spots you can find and there is a "Serenity" 21 only lounge...loved the sauna + steamroom on the ship. A+, would cruise again!

This was truly an amazing experience. My family and I were on the Carnival Victory to the Bahamas and I absolutely loved it. The crew and the staff are very personable and hardworking. There are so many things to do while on the ship. There's a spa, gym, club, casino, pools and mini golf course. There are plenty of entertainment options for both adults and kids like music events, magic shows, Dr. Suess events, comedy shows, movies and etc. The food is delicious to say the least and there's so many options that there's always going to be something new to try. But the one thing that stood out to me was how nice the staff are; from housekeeping to servers and everyone in between. The hospitality was top-notch and it made the whole experience, even more special. I would definitely recommend everyone go on Carnival cruises at least once in their lifetime (if you can) because it was memorable experience for me and I'm sure it'll be the same for others as well.

Carnival Cruise Lines does not value its customers. I was a loyal customer for many years, with 73 days of cruising with Carnival. I have spent thousands of dollars with this cruise line...then we were scheduled to go on a cruise this past Sunday. I asked the Carnival staff back when I booked the cruise what was the documentation requirement for the cruise. She unfortunately gave us the wrong information and when we went to board the ship on Sunday we were told we could not. I contacted the CORPORATE Headquarters and they would not speak to us, even after repeated requests to be called and refused to refund our money or offer us a replacement cruise even though their staff had given us bad information. I will never cruise with Carnival again.

I'll start my review with the highlights and that would begin with most of the staff...they are fantastic! These folks work hard to make sure you have a nice trip. There is one exception...we docked at 8am which was very early...we still sat in the Taj Mahal for over 3 hours waiting to get off ship which was extremely long...the young lady team member who was part of the disembarking team wined and annoyed most of us pretty much nonstop...when people feel like we are being held captive in Carnival jail for 3 hours simply being factual and to the point rather than carrying on about crying and how much makeup she's gone through since she's been with carnival would have been more effective, (which was needed in the situation we were in)...she probably would be better suited as a clown at children's parties because she has a lot of hot air to blow up balloons than working a room full of frustrated adults telling us it's just Carnivals debarking process and go ahead and file a complaint...just an idea The embarking process was every bit as bad. We were left to stand outside in the cold for over an hour on the sidewalk waiting to get in the terminal as they would only let a few in at a time AND we all had appointments!!! This was not my prior experience so I wasn't prepared to be left standing outside in the cold weather without a coat for over an hour. There were some people going directly through...they were part of a wedding party ironically... Those of us on the cruise didn't matter! Now for the food... The highlight would be dessert...yes please and that's all I have to say... Normal food... Well Guys Burgers and the Blueguana are good selections for casual dining and if you want to go formal we chose anytime dining where you can pretty much show up anytime you'd like after 5:45pm. Speaking of formal...there are 2 formal nights on ship. Formal night is not blue jeans and a shirt, not pj bottoms and a t-shirt...formal is a black dress, a suit, a tie, dress shoes...it is get your fancy on night.. And since everyone is dressed up they have have photographers to take your photo on the grand staircase. If you drink more than 5 drinks per day it may be better to purchase the cheers card but do your own math it also includes unlimited soda, premium coffees including flavors, cappuccino, espresso, etc (they do cut you off at alcoholic 15 drinks in 24 hours)...the plan is definitely less expensive to purchase prior to your trip. Side trips...do it! If you purchase them early you can save and when you book through Carnival you don't need to worry about the ship leaving you behind, they wait for everyone to be back on board prior to leaving. Trip insurance-i did...did you know if your flight to ship or cruise is canceled due to weather you're covered, if you loose something you're covered...well worth the few dollars to lose the stress. Extra costs... Parking it costs $105 to park for the week Tips prepare to have tips added to your bill at the end of your trip exceeding $100 pp Internet service onboard - I purchased the social media plan for $4 per day and it ran so slow it was barely worth having. This was my second cruise with carnival, my advice is for them to work through their terrible embarking and disembark processes because that's the part of the vacation we remember the most...and honestly it makes me not ever want to come back.

Never again : terrible food , they nickel and dime you for everything !!!!! Very expensive for a low budget experience.

Not a snowball's chance in hell would I recommend these yahoos. I just got married and my wife and I booked a cruise with Carnival as a honeymoon. BIG MISTAKE. The day we are supposed to depart, my wife is sick so we decide to postpone. I spend 2.5 hours on hold trying to get our cruise rescheduled, and we did. But then 2 days later I get an email saying that our booking is cancelled because they marked us down as a no call, no show. Oh, and that we have to pay a $500 cancellation fee. So I spent ANOTHER 2 hours yesterday trying to get this worked out; I spoke to someone briefly, and she put me on hold to try and get it figured out. And that was the last I spoke to anyone!!!! We want our money back; this is way more headache than it's worth

Carnival has an amazing business operation. I respect their superb ability to be customer-centric. With so many staff members, they all had a seamless thread of kindness, attentiveness, and sensitivity to customer needs and wants. I just came back from a 6 night cruise from Port Canaveral on the Carnival Conquest. We went to Nassau, Half Moon Cay (best beach), Grand Turks, and Dominican Republic. Although there were 15 of us on the trip, I had a balcony room to myself because I needed this vacation. I paid about $1600 which honestly isn't a lot of money. I had a year to come up with the money and it was worth it. To have a king size bed, my own bathroom, and a personal balcony to meditate, read, and talk to the Lord....it was so worth every dime. When it comes to amenities, the boat had more than enough. The entertainment, bars, game shows, movie nights, dance clubs, casino, serenity deck, lido, etc was dynamic. The décor of the boat is very fancy and regal. The public areas were always clean, well maintained, and organized very well. I know that the cleaning staff was there because it was spotless everyday, but I never saw them. Lol. They were like phantoms. Major kudos to that team. I do recommend that you bring your personal entertainment such as books, DVDs, laptop, puzzles, etc. In the room, there are about 20 channels. Half of those channels are in Spanish. The English channels are reruns of the same show. So bring your laptop to watch DVDs or download movies on your computer to add some diversity to your personal time. I also appreciated the communications of the Cruise Director​. His announcements were always relevant and not overwhelming or annoying. From the emergency plan to disembarkment, I appreciate being kept in the loop. Guest Services probably has the hardest jobs, but they remained calm and friendly even when guest were upset. Our family chose the early dinner at 6pm in the Monet. Our wait team was Richard, Joel, and Princess. They were the best. We made sure to give them a nice tip at the end of the trip. Carnival has an app called Carnival Hub. You will want to download this app. During your sail, there is no wifi, data service, nada. With the carnival app, you can keep up with the events happening each day, choose excursions for all the ports, check you account balance, etc. For a $5 fee, you can text message people on the boat through the app. There were 15 of us who came so the $5 to text each other was valuable. The boat is huge so this was helpful in keeping up with what everyone was doing, where they were, and especially a way to keep up with the preteens. This was my second cruise with Carnival and once again it was a gold star experience. I genuinely am not sure that I would try another cruise line.

Had an amazing time... It was a mother daughter trip for Christmas. The food was amazing, & there was always something to do on and, off the boat. Day or night if you needed anything at all you just pick up your phone and someone is there within minutes to assist you. Highly recommended!!!

I have cruised with Carnival before and it was not this ghetto I PROMISE..I don't know what happened.We did 4 nights on Carnival victory to Cozumel .By "we" I mean myself & 14 other people that I convinced that carnival was the way to go.Upon arrival the baggage drop off associate made it known that they in fact work for tips.He must have forgotten there are signs stating gratuity is optional. I carried my luggage from the van and placed it on the cart.The baggage associate asked for a tip again.We went through the first check Point with ease.The second check Point was a little more challenging.A few employees were arguing about who is supposed to stand where.We couldn't take our photo for our sign & sail because the cameras were broken.Fast Forward...The food in the main dining hall was nasty.The staff was pushy it got worst closer to the end .I paid $32 for internet that didn't work.They gave me $8 back ...YUP $8.Room service was nasty.My sign & sail card kept declining so I spent a lot of time in the customer service line which was always atleast to the Caribbean lounge.My stew wasn't personable at all.I can't even tell you his name.It was my friend's bday they gave her a gender reveal cake.I'm disappointed with this trip and feel like it was a waste of money

Carnival Pride out of Baltimore for a 14 day Journey cruise to the Caribbean! Great time, crew was amazing! Food, entertainment and itinerary all top notch! Ship starting to show her age but should be do for a overhaul shortly. Only complaint was a somewhat unorganized disembarkation and arrival much earlier then stated leaving a 4 hr wait at airport!

My boyfriend and I went on the 7-day Carnival Pride (from Baltimore to the Bahamas) this past week and had a great time. Here's a breakdown: -STAFF: A++++. Every staff member from the entertainment crew, waiters/waitresses, to the cleaners- amazing. The staff took the time to learn your name and interact with you. They had so much energy and kindness to every single person. Special shout outs to: -Denise- the hardest working bartender -Eden- the most talented person I've seen -Davely- the most exciting and has his own catch phrase -Luis- the kindest waiter who invested in our likes/dislikes -Jessica- the most energy and enthusiasm with every activity FOOD AVAILABILITY: C. My favorite place to eat on board was only open for 2-3 hours daily. Burgers closed before dinner. Could never time the buffet food right. FOOD QUALITY: B. Breakfast was always pretty good, lunch definitely the best, dinner had it's ups and downs. The soups were amazing, the Mexican and burger places were delicious. Food just felt like it had been frozen and reheated, although can't expect complete freshness when you're in the middle of the ocean for days. DRINKS: A. Cheers package made it so easy to get a drink, however wish we could've ordered more than one at a time ACTIVITIES: B+. There was always live music which was great. They had cute shows that included audience members which is always fun. We tried to see the comedy shows twice but too crowded both times- guess it was that good! They had fun little games we could play too. There was an arcade, casinos (although the dealers kept messing up which lost my trust a bit), pools, movies, challenges, trivia. The pools were a bit small though and it was hard finding chairs. My favorite thing to do on the entire boat was to listen and sing along to Eden the piano player. The Carnival app made it easier to keep track of activities as well. STATEROOM: B. We had a room with a balcony. We asked for a king bed which really just was two twin beds pushed together. Not too comfy, and neither were the pillows. However the room was a decent size and had the necessities. Only had one plug in the whole cabin though, thankfully we didn't need our phones. The balcony was perfect and our housekeeper was the sweetest human and always made a fun towel animal CLEANLINESS: A+. In the midst of the corona virus scare this cruise like took extra precautions to ensure we were all safe. We had our temperatures checked beforehand and had to state if we were in the countries first affected or around anyone with the virus. There were hand sanitizer stations everywhere and additional staff with hand sanitizer in spray bottles (which was enforced any time we were around food). They chose to serve our food vs using buffet style and took extra cleaning precautions. I felt safe the entire time even when the world was panicking. OTHER: The ship was less than 1000 ft across so it was a bit rocky. At some points I felt my knees buckling while walking. My boyfriend was very seasick for two days and I heard a lot of others complain as well. The cruise director was great at announcing events during the day and telling us where we needed to go (thanks Marty!) I'd definitely recommend this cruise (mainly due to the kindness of the staff) however would look into a bigger boat and maybe one leaving a southern state to enjoy the sun a little longer (leaving out of Baltimore was convenient but too cold until we got closer to the Bahamas). Thank you Carnival!

Carnival still has it after all these years. They wok hard to make your cruise enjoyable and memorable. The only thing they can't fix is the terrible passengers that we have to deal with.

I took a 4-day cruise to the Bahama's and while it wasn't the greatest cruise it was a decent experience, and I had a good time unfortunately the problems started when I returned. I had a credit card on file and per Carnival policy they put a hold on all your onboard charges, which is fine. According to that same policy, at the end of the cruise those charges will be immediately charged, and those holds will be dropped in 1-3 days which is also fine. My cruise ended on November 4th and they charged my card which was several thousand dollars. A week later, that charge is still outstanding on my card...PLUS all of the holds effectively charging my card twice for the cruise. I called my bank to find out why the holds were still there and they said that said Carnival put an authorization in for the charge but didn't take the money and they couldn't release the holds until they did. So, I try to call Carnival about this, but they don't take calls after your cruise, you can only get automated responses or an email address that promises a response within 45 days! In the meantime, it's now 2 weeks later and still I have a $4000 hold on my credit card plus the original charge and no response from Carnival. It's a lot of crap to deal with for an overly mediocre cruise that I can't believe I spent this much money on in the first place...but it won't happen again, I will definitely not be booking any more cruises with Carnival! Should have stuck with Norwegian.....

It was our first carnival cruise experience. It was fantastic!!! Carnival crews on board were very friendly and kind, especially bendy Blake. We had lots of fun participating events. Food was so good and the dining crews were so nice. Cabin crews kept our cabin clean. 4 starts given because the employees at the Baltimore terminal were rude and unprofessional. Most of the crews on the shill were professional and really made our vacation amazing!!!

The best vacation my family has taken in years. We were aboard an older vessel (The Pride) but it was fresh clean and entertaining to the last minute of our cruise. The crew is AWESOME, if I could take them home I would!! I encourage everyone to cruise Carnival...IT'S WORTH EVERY DIME SPENT!!!

Worst customer service experience! If I could give no stars I would. My first and last time ever booking a cruise with this line. I called in to inquire about making some changes to my reservation and one lady Maria just hung up the phone! Rude and inconsiderate.

If you'd like to plan the best vacation ever and then have it ruined by the company you planned it with, then Carnival Cruise Line is for you. We had the worst vacation of our lives because of Carnival. They not only lied to us, they cheated and humiliated us as well. And when they realized they had made a mistake, they simply ignored us! They did not even apologize. They acted as if nothing was wrong. Days after the fact, they finally admitted to me, that they had mistakenly flagged my passport but that does nothing to replace the summer vacation they ruined. These are the facts. Our vacation was paid in full before all deadlines. We booked excursions and packages before boarding and brought along three other families to cruise with us. I linked my credit card to my kids' room so they could purchase souvenirs. Carnival even charged my credit card for incidentals just hours before we were to board. And after spending thousands of dollars, and countless hours of planning, Carnival denied me from boarding the ship! They didn't mind taking my money although they knew they would not let me board the ship. They did not notify me beforehand or try to offer me an explanation. They simply said I could not board. And what is the worst of it all, Carnival does not work on their Sunday sail days. So, with no one to straighten out their mistake and with heartsick, crying children, we watched as our friends departed from the Port of Baltimore without us. So if you'd like to have the worst vacation ever, sail with Carnival.

My wife and I just came back from a 14 day (Nov. 4th thru 18th) Carnival Journey cruise out of Baltimore on the Pride. We stopped at: Grand Turk, Aruba, Curacao, Bermuda, St. Lucia, and St. Martin. We had a fantastic time. We booked an interior room on the 8th floor right below the food court (it's like having the world's best kitchen just up the stairs!). The room was large, comfortable, and we'll maintained by our cabin steward. The food was excellent with a large variety to choose from. Breakfast, lunch, and dinner in the main dining room was outstanding. For under $3k for two, it will be hard to find a much better value for 14 day vacation. The Pride is an older ship and is in need of an upgrade but the crew kept her clean and presentable. She's due for a refit in February '19. We'll definitely sail her again sometime in the near future. You just can't beat not having to fly and leave straight out of Baltimore for an excellent vacation--it's so convenient. This would be a five-star cruise if the Pride was updated.

We always travel Royal Caribbean, and this is a poor substitute. I won't go into all the annoyances, but I will say that I have had better meals at Denny's. The food was mediocre; lukewarm most of the time. The waitstaff is poorly training...they learned the dance moves for each evenings entertainment (why???)...but thought nothing of handing plates across the other side of the table, between other diners. I had cold steak and uncooked baked potatoes. The vegetarian menu every night was the same dish, the nastiest Indian food I ever tried to eat. I got sick one night, another table mate another (not seasickness) and I blame the food preparation. Men in the pizza booth making pizza without gloves, for example. There is not a single place on the Carnival Pride that does not have piped in, loud music all the time. The constant announcements about the next "fun" activity made it impossible to sleep in the morning. The cabin steward asked us the first day if we preferred morning cleaning or evening cleaning. We chose evening, which resulted in no cleaning more days than not. Every evening at dinner it was a crap shoot...would you get what you ordered?...they seemed to have no clue what they were doing. In many years of cruising, this trip was so bad it was ridiculous.

WORST CRUISE LINE I HAVE EVER BEEN ON , Whole Ship Is Out To Date, Had Tube TVs That Were Very Blurry In Our Room. Food Area On 9th Floor , Not One Person Was Wearing Gloves While Handling The Food. In The Dinning Hall One Night , Girlfriend Bite Into Her Salad And Had A Big Ass Bug In It, Not One This Was Done About It Or For Us. Faucet In Our Room Was Cracked. Very Very Disappointing. There Were Only A Select For Friendly And Helpful Workers , Rest Were Very Rude And Had Horrible Attitudes.

During our trip we encountered something awful, my Aunt died while I was on board. She was the last of her generation in my family so this was really tough for me. I did not have the opportunity to say goodbye, talk ahead to relatives, or even have advance notice that she was in the hospital. The reason why I am explaining this is because with the internet plan that my husband and I purchased did not work. It was shotty to say the least. I found out that this family emergency occurred while on an excursion. While on the island we had service through our own carrier and asked my husband to turn off Wi-Fi just so we can get and make calls for the short time we were off of the boat. Needless to say after that I was no more in vacation mode, I was mourning heavily for a loss that meant so much to me. If I only could have talked to her to tell her I loved her. I went down to the front desk and the receptionist was apologetic and said that it was not working throughout the entire trip. They could have said something ahead of time. I got my money back but that does not change the instance that occurred to me during my first cruise. Getting back it was obvious after we received our cell bill and international charges were on it, despite putting our phones on airplane mode/Wi-Fi as instructed by Carnival. Half of our expensive first cruise ruined we will never have that money back nor will be ever get the time we spent mourning my Aunt. AVOYA TRAVEL did not seem to care. The best they could do is $50 credit to the cabin on another cruise and $50 off our next cruise. I was like "Really" that is it. They were giving cruises away left and right while we were on board. I do not feel we have been treated fairly nor do I feel we have been compensated the way good customer service would treat customers. I feel my husband and I should receive a re-do, or do-over. Carnival Cruise line should compensate us with a cruise, with the same type of room, same in cabin purchases, more credit to eat at David's, etc. I did a lot of research and Carnival Corp is a really large organization with awesome internet compliments and personal reviews with 5 stars. I wrote the CEO and customer service intercepted the letter the best a supervisor could do was give us a free steak dinner on our next cruise. UGH Carnival is a terrible company. We spent close to 6k with excursions, cruise, in room purchases, etc. I am pissed.

If you like small cruises you will love this ship. I personally like bigger ships so this was just meh to me. Overall, crew was tremendous, but too many Sea Days for me (3). On Sea Days, it seemed like there weren't many activities besides the pools and tanning. Nothing will ever Carnival Dream for me though!!!