S. B.
Google
I'll try to be objective. Speaking with several other families, they love Carnival. That being said, I found it's name appropriate because at times it's a clown show.
We checked into our room and there were hairs on the sheets, which was nasty. The ceiling lights on the Carnival Pride have plastic covers that slide open, and my wife and I noticed a dark square inside. I took it out and it was a note that read, "you found this, f___k you." I don't blame Carnival for this, but it's indicative of some of the patrons you'll find cruising.
The food was okay, but the lines for some of the food were just ridiculous, making it feel like we were cattle being herded rather than customers to be appreciated.
They push jewelry and watch sales HARD, and offer a lot of seminars on why you should buy topaz and such. One seminar had a slide entitled, "The difference between a $100 watch and a $10,000 watch."
There are plenty of things to nitpick, but the final one I'll share here is that Carnival pushes sales hard, and part of this is taking constant pictures of you and your family to sell to you later on.
They have props on Deck 3 for photo shoots, and my son, who is under 10, picked up a plastic flower sitting on the floor and held it to his chest. My wife, thinking it was cute, pulled out her camera to take a picture and a Carnival employee RUSHED over, blocked my wife's shot, and said, "No photos, no photos," and gently took the flower from my son.
Get the hell out of here with that. That one action upset me more than the lines, more than the guy in the room next to me hawking loogies off his balcony, more than cameras everywhere I go.
Your margins are so thin that a child can't use a prop? I paid a couple grand for this 7-day cruise and over $340 in compulsory gratuities to your staff.
Carnival is obviously a business, but they make it quite conspicuous that profits are their primary objective, without a veil of making you feel valued (besides telling you you're valued while selling you jewelry).
My son loved the trip, especially the excursions, and for that reason I gave a second star.