Michael M.
Yelp
Had to give it 1 Star. I would not even do that.
First, this place is DIRTY, Webs all over the place, Dust, empty Bird Seeds all over the ground.
That should of been a sign to Leave, But I didnt. My Wife just lost a Parrot and was really sad, so I made a Huge effort to try to find another thats Social, Nice, Talks, etc. I know that Cockatoos are pretty close to those requirements, so I did some looking around and the only place I found was this Place. Carol's Pet Center. Yea, they were really Friendly, and checked out the Cockatoo. The Bird was Really Nice, Loving, The Guy used a Stick to put the Bird back on its cage. Was PERFECT for Trying to Mend a Broken Heart Wife. So we took it home. Very Nice and Calm. Next Day, COMPLETELY Different Bird. Very Aggressive, Very Noisy, and when I used a Stick to try to pick him up, he ran away and was like he feared it. This was Not even close to the Bird I bought. So we Tried to work with it a couple of days, But Nothing. He Squawks to get attention and no matter if its Me or my Wife to try to pick him up, he would Bite, HARD. So we walk away but goes at it for an Hour and then the Next day, same Routine. Very Rarely we were able to Handle the Bird, but doing so only with fear. So I went back to try to talk to them and Now Suddenly, they are Not Helpful, they dont want anything to do with Us. I asked to talked to the Owner to work out a Deal and the Guy says the Owner Never Shows up (At his Own Shop, thats SAD) so I asked him for the Number and he said that he cant give it out and I asked then How am I suppose to talk to the Owner if you are not allowed to make any Decisions and Only the Owner Is? I even Offer to get Just the Money Back and I would give them a Nice Cage that I had (Valued at $300-$400) and they can make a Bit of a Profit from Nothing, or Something. Nope, wasnt even willing to work with you on anything. It's been Nothing but a Nightmare and No Co-operation from them. I really think they Sedated the Bird to keep it Calm enough to sell it when they Knew it had some Issues. More Likely they do that to all their Parrots. I would HIGHLY Advise against going to Them. PLEASE Spread the Word Around. This wasnt something like 1-2 Months, this was 3 Days. I've bought a Car from a Cars Salesman who was willing to take a car back for More than That. I even Offered that I have 2 Dogs and 2 Cats (Dogs Stays Outside and the Cats keeps their Distant, they are More afraid of the Bird than it of them) I was Willing to always go to them to get their Shots and etc. But Still Nothing. They are nice and Willing to work with you to get a Sale but after that, Dont expect any Sympathy.