Carpigiani Gelato University

Booked the Gelatology experience. They sent me a confirmation email with the total, €50. However, on the day of the event they charged us €75. We were 2 adults, 1 child. They stated the email was a mistake and that they sent us the wrong information. No apologies, just the you are going to have to pay or leave attitude. Ruined the experience before it even started.

Great experience. All the staff professional and very polite. Eugenia is able to lead groups with passion and dedication

Would highly recommend investing in the Gelato University Course! Our tutor Joe had a wealth of knowledge and showed passion and enthusiasm throughout the course. I feel ready to start our new journey with lots of confidence and ideas. Thank you so much!

I deeply regret purchasing a Carpigiani machine in Brazil. The brand is represented by Toptaylor Brasil, and their customer service is extremely poor. The waiting time for replacement parts is absurdly long—100 days, according to them. In my case, I’ve been trying to buy a part since July 25th, and the experience has been frustrating. It’s now been over 130 days since I placed the order, and the last update I received was that the part might arrive by mid-January. This level of service is completely unacceptable. To summarize: if you own a gelateria in Brazil, DO NOT work with this brand. Their assistance is TERRIBLE. Don’t put your business at risk by relying on a machine that requires over 100 days to receive a simple replacement part. Avoid Carpigiani if you value your time and business continuity.

Please can someone help me with direct link I want to buy the machine thanks.

We participated in a Gelato for families course. If you book the course online ahead of time, and if you receive an email confirmation, then it shouldnt be any problem. The course consisted of the museum tour and concluded with the activity. We had 3 and 7 yrs old kids and it was perfect foe for them. Not too long and boring, just the right time, and at the end, we got peach sorbet, and fior di latte gelato! Yummy! And we will try to make sorbet from home! Thanks to Francesca for the great organization.

I’ve just had one of the most amazing learning experiences of my life. It was a 4 hours online course with master Gianpaolo and it already feels like I’ve been gifted with knowledge enough to last a lifetime.

Great course for anyone that wants to learn about Gelato or open a Gelato shop. I did the full course including internship and highly advise it to anyone before they open a gelato business. Carpigiani also produce a very high quality of equipment that you learn on throughout the course.