Ca's Papà Sweet Hotel Valldemossa

Hotel · Valldemossa

Ca's Papà Sweet Hotel Valldemossa

Hotel · Valldemossa

1

Carrer de Jovellanos, 8, 07170 Valldemossa, Illes Balears, Spain

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Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null
Ca's Papà Sweet Hotel Valldemossa by null

Highlights

Bohemian hotel with village views, guest lounge, self-service bar  

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Carrer de Jovellanos, 8, 07170 Valldemossa, Illes Balears, Spain Get directions

hotelcaspapa.com
@hotelcaspapa

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Carrer de Jovellanos, 8, 07170 Valldemossa, Illes Balears, Spain Get directions

+34 971 61 28 08
hotelcaspapa.com
@hotelcaspapa

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Last updated

Sep 18, 2025

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@myboutiquehotel

Ca's Papà, a Design Boutique Hotel Valldemossa, Spain

"Offering free Wi-Fi, Cas Papa is located in the charming village of Valldemossa, 15 minutes’ drive from Palma de Mallorca. The hotel offers modern and bright rooms with mountain views. Designed by the architect Asensio Peña and the designer Lluïsa LLull, this hotel offers rooms with private bathroom. Each room includes a satellite flat-screen TV, fan and wardrobe. Featuring a bar, the property offers a breakfast buffet. Guests can also enjoy a shared lounge with a fireplace. The Balearic Coast can be reached in 10 minutes by car. Son Termens Golf Club is 10 km from the property. Palma de Mallorca Airport is 25 minutes’ drive away." - My Boutique Hotel (en)

https://www.myboutiquehotel.com/en/boutique-hotels-valldemossa/cas-papa.html
View Postcard for Ca's Papà Sweet Hotel Valldemossa

Mahons2014

Google
Stayed here with my husband for 4 nights in order to explore Valdemossa and surrounds. We are very happy with our hotel choice. |Having read reviews we were worried about lack of air-conditioning with it being July however this wasn't an issue as room was very airy and the fans in the room were adequate.|Even during busy season we had a peaceful sleep. Now for the best bits...|The view! OMG, what a lovely welcome after travelling, the hotel has an authentic bohemian Mallorcan style, location is perfect with lots of lovely restaurants and bars to choose from, also easy to use the bus to visit Deia, Palma and Soller without a car. We would recommend car hire only if you plan on visiting more beaches as they are remote. Be warned of windy narrow roads re travel sickness.|Huge thankyou to the staff for providing a clean room daily, lovely fresh breakfast and for your help with taxi transfers etc. |As an additional touch there is now a gelato shop adjacent which is also owned by the friendly hotel owner and highly recommended.|One piece of feedback would be to maybe provide a mirror in the room - only one small one in the bathroom.|We would stay again and definitely recommend as a base to visit Mallorca.|Rhian and Craig

mjsclark

Google
Great location in the middle of the town with a wide ranging view from our bedroom. The rooms are clean and very comfortable. Some friendly staff. Set breakfast tray for all guests but tasty. We would return to the hotel in future but the town is somewhat busy with tourists and expensive in comparison with some other towns in the area.

marchofdimes

Google
I want to share my deeply distressing experience at Cas Papà Hotel in Valldemossa on 26th April 2025 to warn all potential guests. This hotel has no accessibility provisions whatsoever — only very old, broken stone steps leading to the entrance and back down, and no elevator inside. This makes access impossible or extremely hazardous for anyone with mobility issues, those carrying luggage, or even regular guests. In this day and age, such a lack of basic accessibility is unacceptable and likely illegal.||The route to the hotel involves difficult, cobbled streets that taxi companies refused to traverse unless going to the airport or far destinations. Neither the lack of accessibility nor the absence of an elevator was disclosed to me when booking. This left me struggling to carry my luggage while unwell. A family passing by, seeing my predicament and my condition, kindly helped me to get my luggage up the old and broken steps, which you can see in the photo attached.||Upon arrival, there was no physical reception staff present in the evening — a fact that was not disclosed during booking. I was let in by another guest, but when I tried contacting virtual reception via the desk button, the staff member on the line was alarmingly devoid of empathy. Despite my explaining that I was sick, coughing, and exhausted (which the man could see and hear via the intercom and cameras), he refused to provide my room number or access instructions, instead repeatedly insisting on payment via WhatsApp—a completely unprofessional demand—while ignoring my condition. This despite the fact that I made the booking online on the hotel website and had provided all payment details and had received a booking confirmation by email.||I repeatedly asked if he could please just tell me what my room number was so that I could at least put my luggage in the room and lie down as I was so unwell, but the man refused each time and said I had to make payment via whatsapp first. I told him that whatsapp did not work on my phone as it is a very old phone and has little storage space and whatsapp was not opening on it, which was the case.||However, it was only when I asked him to cancel the booking and told him that I wanted to leave, that he finally relented and told me my room number, but then incorrectly stated it was on a different floor, causing me further extreme stress as there was no elevator and as I had explained to him, I had heavy luggage with me. He told me that the key was in an envelope on the desk that I had been standing at all along to speak to him via the virtual reception button and he had refused to tell me that the key was there until this point.||The old and large room key was very difficult to use, requiring a very awkward, non-standard angle to unlock and lock the very old wooden door - for both entering and exiting. This is a serious safety hazard; in an emergency or with limited light, escaping the locked room quickly would be nearly impossible. Additionally, the old wooden shutters on the window opened by themselves during heavy rain at night, and the closing mechanism was broken so I could not keep it shut.||After putting my luggage into the room, I called virtual reception to get the front door code to re-enter as I needed to go out to find some food for dinner. The first code that the man (same man as earlier) provided did not work when I tested it and other guests helped me gain entry and told me the code that I had been given was incorrect and told me a different code. When I called the virtual reception again and pointed this out, the staff initially insisted their code was correct, only later admitting they had given me an expired code because they had not bothered to check.||The following day, still very ill, I chose to pay and have breakfast to avoid confrontation with the cleaning lady who manned reception during the day. I did this only to avoid conflict and get back to Palma to rest before making a formal written complaint when I could gather the energy to do so. ||This entire experience was physically hazardous, emotionally distressing, and a glaring failure of duty of care toward guests—especially those who are vulnerable or unwell. The lack of any staff presence, poor communication, misleading information about access, and the shocking attitude of virtual reception staff constitute a complete breakdown of professional standards.||Despite numerous attempts to resolve this matter, management has ignored my formal complaint and refused any meaningful response or compensation, forcing me to share this experience publicly. Someone called Malen did respond to my email complaint, and repeatedly told me that the owner of the hotel, Sophie, would email me, but to this day, she has not. Therefore, I will be filing a formal complaint with the consumer protection authorities in Mallorca and strongly encourage others who face similar issues—whether at this hotel or elsewhere—to do the same. Hotels must be held accountable for their serious shortcomings and failures in guest care and safety.||I hope sharing this will spare others from a similarly appalling experience.

Simon Tweddle

Google
overall decent place. friendly staff. room ok except not much sound proofing. mattress was excellent. great location. breakfast was a bit disappointing, small portion and squashed space. if had been a better breakfast then would have got 5 stars.

Queen Bee

Google
Serious Safety & Accessibility Issues at Cas Papà — Avoid if You Value Your Wellbeing I stayed at Cas Papà Hotel in Valldemossa on 26th April 2025 and had a deeply distressing experience that I want to warn future guests about. The hotel has no accessibility provisions at all — only old, broken stone steps to get in and out, no elevator, and rough cobbled streets leading to it. This makes it nearly impossible or very dangerous for anyone with mobility issues or heavy luggage. This was never disclosed when I booked. There was no physical reception staff when I arrived, only a virtual reception via intercom. The staff member I spoke to was unprofessional, unsympathetic, and repeatedly demanded payment via WhatsApp—despite me having already paid online. It took me asking to cancel the booking for him to finally give me my room number, but even then, the information was incorrect and stressful. The room key was old and awkward to use — a serious safety hazard in an emergency. The windows had broken shutters that opened on their own in heavy rain, and the door and lock were very difficult to operate. When I tried to leave and re-enter the building, the door codes given were incorrect, causing further hassle. Despite my illness and discomfort, I paid for breakfast just to avoid confrontation and left as soon as possible. I have formally complained to management, but they have ignored me or failed to provide a meaningful response. This hotel seriously failed in duty of care, communication, and safety. I strongly urge anyone considering staying here to reconsider and to report poor standards if they encounter similar issues.

Jeroen T

Google
❌ No reception, check in online (you NEED TO MAKE A SELFIE AND PIC OF YOUR PASSPORT/ID for verification) ❌ No airco, good luck if you're not used to the Spanish temperatures ❌ No accessibility; you cannot park close (also paying), no elevator, lots of stairs. ❌ Safety; old key and no reception during the night, very easy to break in. (Didn't feel safe) ❌ Noise; no isolation of noise, we woke up at 3 am and had to close everything, but then of course It got too hot in the room. ❌ TV was not working, just a screen, not connected so no netflix or anything else. ❌Electricity; the socket next to the bed was broken and covered with duct tape. ❌ Do it yourself bar, no personell to serve you. ✅ Good view ✅ In the morning there was personell, they were very friendly ✅Good breakfast Final review; Price and expectations do not match.

Cinco Kiwis

Google
The hotel is centrally located. It is beautiful with lots of character and an overall mix of old and contemporary vibe. Views from the windows were gorgeous. Staff is attentive and nice. However there is only reception in the mornings up until 2:30 pm. Breakfast was good, it comes in wooden trays to your table. Coffee could be much better. The major drawback of this hotel is that it does not have air conditioning, which you would expect to find for the price one pays per night. They provide fans, but they are not enough. We could not sleep well. It took away a bit of our whole experience of the beautiful town of Valldemossa. So, in the hot summer season I do not recommend this hotel. Otherwise it would be a great choice.

Bianca Peters

Google
The hotel does not have free parking as advertised on their website and we were only notified the day before check in when the free cancellation period had lapsed. The reservations manager is difficult to get hold of (reception is only available for a limited time per day). The receptionist and housekeeping staff were much more pleasant. It is extremely hot in summer with no AC and poor ventilation, the rooms on the top floor are like a sauna - not worth it for the very high rate paid. Breakfast fair, coffee could be better.