Tulio Bertorini
Google
My stay at the Casa Adina was a mix of positives and frustrations. Check-in was unfortunately the first hurdle. Despite having all our documentation, the staff could not locate our reservation and insisted that we were mistaken. Only after another staff member double-checked did they confirm we were correct. It was not a pleasant way to start our stay.
Travelers from the U.S. should also be aware that the hotel is strict about currency. Bills must be crisp with no tears — even the smallest rip, less than a quarter inch, may be rejected.
Once we got to the room, things improved. The rooms are clean and comfortable, with decent beds and pillow choices. Curtains are not completely blackout, and the DirecTV box’s bright blue LED light is distracting at night. The bathroom could use some updates: the sink splashes water if you’re not careful, the toilet seat is quite low, and it felt loose.
The property itself is attractive with a pool (though it was closed during our stay), walking paths, soccer field, ping-pong table, and fire pit for s’mores. The gym is very basic — just one treadmill, an elliptical, a bench, and a few free weights.
Food is a highlight. We really enjoyed the Lomo Saltado and Chicharrón de Pollo. Breakfast is decent, but they stop service right at 10 a.m., so arrive early.
One disappointing policy: the hotel does not allow outside food to be eaten in common areas, even if you are also ordering from their restaurant. The staff could have handled this more politely.
Overall, the Casa Andina has a lot of potential, but I hope they improve check-in efficiency, bathroom maintenance, and guest flexibility to make the experience more welcoming.
