Casa Asti

I booked a one-night stay at this hotel for my elderly parents (82) and aunt (77), thinking it would be a straightforward, comfortable stopover. Unfortunately, our experience with the hotel was stressful and frustrating from the start.||As soon as I booked, I immediately emailed the hotel to request a ground floor or lower-level room, considering the guests' age and mobility. They responded quickly—just to say the room was on the 4th floor. I replied right away asking whether there was a lift or any assistance available, as I was genuinely worried about them managing four flights of stairs with luggage.||From that point on, I received no response. I followed up again, explaining that my parents were getting anxious and I just needed some clarity. Still nothing. We were completely ignored. With no reassurance or answers, I had no choice but to cancel and rebook elsewhere.||I then asked the hotel—politely—if they could consider even a partial refund, despite the non-refundable policy, given the circumstances and their complete lack of response. Again, no reply. I contacted Booking.com, who reached out on my behalf, and the hotel refused to offer anything.||While they may be technically within their rights to deny a refund, morally it feels incredibly wrong. The lack of compassion, refusal to engage, and complete silence when we were clearly trying to resolve this in good faith was frankly disgusting.||I would strongly advise anyone—especially those booking for elderly or vulnerable guests—to look elsewhere. A hotel should be more than just a business transaction. Basic communication and empathy cost nothing.

This little b&b is a perfect place for a solo traveller, it was near everything to shops, restaurants and any other walking adventures. |Casa Asti also has a restaurant next door that does breakfast, lunch and dinner, only negative is there’s no lifts or tv which wasn’t an issue for me though could be for someone else, friendly happy and felt safe within my 4 days.

This hotel is in an excellent location close to the main attractions and some of great restaurants. The room is a giod size but expect tonuse the balcony as they're tiny. The bathroom is the same you have to squeeze between the toilet and sink to get into the shower. The are a number of stairs to the third floor along dark corridors as the lights take a while to come on which is disconcerting in the dark. I only ever saw one staff member briefly on check in and can't say they were particularly helpful. The reception area is not manned throughout the day so don't expect much help to organise trips or to get recommendations for restaurants.

Not far from the airport and a great central location in Valletta. The place itself is really nice. Clean throughout with well equipped rooms with a great traditional maltesse feel. I took my daughter on a girly trip for 3 days for her 17th birthday. At no point during the stay did I feel unsafe being to females alone. The thing that made it for us was the staff. Matthias, Caribel, Noushad, and Marilyn really care and are lovely.. They went above and beyond the whole stay. Special shout out to Matthias, who went above and beyond on my daughters birthday, suggesting what to do and helping us tweek our plans due to the weather on her actual birthday being thunderstorms. They also decorated the room for her and came in singing happy birthday with a cake for her. Really appreciated everything they all did making our trip special. We spent our time shopping, sightseeing, and had some great food. Fab pizza restaurant a few streets away and a bagel place around the corner. The location for us was perfect. Would definitely stay again. Great time creating memories in Malta X

This is a small, ancient and very quaint hotel right in the centre of the city, on a steep street that has tables outside for their attached brasserie. In summer it might be a bit noisy, but at this time of year it was perfectly quiet. The room we had was small but very pretty; the bed very comfortable, the curtains elegant and very good at keeping out light. The bathroom was. really a bit too small but clean and well equipped. I believe that the hotel is family run, and the staff were very helpful and friendly. We had one lunch in the brasserie which was excellent. The decor was very tasteful and full of interest

Fabulous location with very friendly staff, excellent rooms as described, decorated to high standard. Bathroom also excellent, with walk in shower. The location made visiting all that Valletta has to offer very easy. Also, only 6 minutes from ferries to many other attractions. Absolutely no issues!!

We stayed 4 nights in Casa Asti in beautiful Valetta old town. The location was excellent and the staff were so welcoming. Thank you especially to Christopher for his delicious pistachio pastries!! We are already planning our next trip 😀

Casa Asti was wonderful. Great location, quirky boutique hotel with fabulous staff. I was made feel part of their family. Christopher and Mateus were exceptionally friendly and the food was to die for. Faultless really.