Casa Boutique Calle Berlin

Central and quiet location in Coyoacán but my room was dirty, the Internet spotty, and I think I was bitten by bed bugs. Not recommended.

Really disappointed with casa boutique. On arrival, they took us to a tiny room at the top of the property , with just a small, free standing fan, which took up most of the room. The sheets were stained and the towels were rock hard. After checking in, we went to explore the area and had dinner. We then returned to discover an ant infestation in the room. Literally hundreds of ants in our bed, bags and clothes. We requested to change rooms but all they could offer us at the time was to put bug spray in the bed and for us to stay amongst the ants for the night. They then refused a refund which, in my opinion is extremely unfair considering we spent about 30 minutes inside the room

I landed in CDMX for the first time Feb 2025, and this is where I stayed for my first week or two. It was. a great choice. Mexico City is a huge thing to take on, but I had to get work done, and I wanted to have a quiet location. Coyoacan is perfect for this. A great mercado, with great food, lots of shops, squares, street life, but it feels like a neighbourhood for Mexicans, almost like staying in a small town, that's got great urban standards for food and service. What I have to say though, concerns how wonderful the people who own and run this hotel are. About a week in, I started feeling immense pain, which I suspected, and it turned to to be an attack of acute appendicitis. This was late at night, and I had nobody to rely on, no idea where I'd find a hospital. The family who run this place totally stepped up to help me. The son I spoke to not only figured out where to tell me to go, not only insisted on waiting while my Uber arrived: when it never showed up, he realized how serious it was, drove me to th hospital, translated what I couldn't cover at the desk. helped me understand the insurance issues, stayed at the hospital until well into the middle of the night. So much concern and genuine help. During my three day stay in the hospital, the owner came by at least four times to check up on me. When I was dicharged, she came and picked me up; she found another room for me that avoided having to climb stairs; moved my stuff out of my original room, which they'd kept closed up, ever though my reservation had ended, ensured I was comfortable, and even brought me my first couple of meals, without asking for anything, as I was getting on my feet. The hotel is cool, and the hosts even cooler. The walk to the centre of Coyoacan is pleasant and there's always stuff to look at. Nice staff, good cafes nearby (El Beneficio became a regular), and when I moved on, it was with the feeling that my stay in Mexico City was blessed, when it could have felt damned.... thanks to all at Calle Berlín!

It's not a 3* hotel, no kettle in room, not even a chair, noise travels between rooms, really only spanish spoken Tiny room, it's a nice location for budget travelling, but don't be fooled by the name, it's not a boutique hotel by the general meaning of the term

I stayed just two nights but my room was sooo small without a window and ugly. It felt like a prison cell. It was two flights up through a spiral stairs. My bathroom super tiny and the toilet did not flush. It was noisy and overall very uncomfortable. The photos of the rooms are nice but I provably got the ugliest one. And is not cheap 🥹 I will never come back here. Cero empathy.

The description and photos are misleading. The rooms are not quiet, you hear guests in their rooms, in the halls and stairs, and the street noise impacts the quality of the stay. The rooms are small cramped with filthy furniture and questionable bedding. There was one electrical outlet in our room and the refrigerator and tv were using it. No hot water the first day. There is a narrow spiral staircase to drag your bags up and down. Coffee is instant in a small plastic container on top of a microwave. Drinking water was in this area in a store bought plastic container. It was often empty. There is no lobby. The owner lives on site and is not around except to want full payment in cash on arrival. Once paid there was no recourse or leaving. There is a table where a group could sit but it was not appealing, cars were parked in front of it in the courtyard blocking access to it. ||||Boutique it is not. It is a an inexpensive stay at a run down neglected, converted home. If this is what you are expecting when booking here you should be fine.

The first clue that the hotel is not as advertised is upon entry. The driveway is unswept, cluttered with garden tools, bags of fertilizer, and yellowing potted plants. Refrigerators and microwaves are NOT available in every room. The "terrace" looked down on a tattered and useless umbrella at an outdoor table. WIFI is so spotty that people resorted to sitting in hallways or going to the street to get a connection. The one good point is its location, which is indeed within walking distance to Frida Kahlo's home, a nice place for breakfast, the Coyoacan downtown area, and the Coyoacan market.

Everything was great! Rooms are clean, location is very good and the owners are amazing and helpful. There is no restaurant but there is a lot of places nearby to eat. Very nice stay! Thank you!