570debrav
Google
So many reviews are not very honest anymore, and I was suckered by other reviews when picking this hotel. |So, Let me be honest so you control your expectations. |First, the Casa Bueras has very helpful front desk employees. |The rooms/bedding/pillow variety is good. |The location is convenient to BellaVista area and the funicular. |There is no coffee or tea in the rooms. |The “honesty bar” area has soft drink cans for $2500($2.50) and does have a complex coffee machine that I was told “use it if you know how”. Well, I have never been a barista, so I could not work the huge machine that had at least 5 compartments and spouts. | I did read that Breakfast was good at this hotel, but I cannot confirm that because it was never ready at 7am when advertised and needed. If you are taking any of the full day tours to Valparaiso, Casablanca, or the Andes, for example, know that the tour bus pickup here is about 730am as this location is usually first pickup and last dropoff. The breakfast lady doesn’t even look at you to offer a coffee until about 725am, thus no time to even drink it. Upon HER arrival at 7am, she goes through a 25-minute ritual putting out cold plates of meats, fruits, and other items while ignoring your presence, your pressure for time, and your yearning for your first cup of morning coffee (as the room has no kettle). We experienced this two days in a row. Eggs cooked to order were only seen from a sign during our stay, as we never had enough time to wait for her attention to guests, and left with only a couple of bites of fruit each day. |We had a junior suite with a patio, but the patio atmosphere is just “meh”, with little greenery, a view of an old apartment building (not park), and a tattered umbrella. The room itself for the Junior is cramped. For the price paid, I would not choose this hotel again and was disappointed overall with my stay of three nights (for almost $600 usd). I think there is better value elsewhere in Santiago.