Aida F.
Yelp
The staff was awesome, anything you're in need of they'll help you find, snack, directions, reservations at a local winery. They'll even help you if you're stuck in town & can't find a cab back. Finding the hotel is a bit of a challenge; google maps will take you via Mr. Toads wild ride, the good news is that there is an easier road to traverse, long but at least your car won't stall out attempting to go up the cobblestone stone, old road / route. Once you arrive the view is amazing. The pool oversees the Douro Valley & River. Drinks are brought out to you be it by the poolside or the outdoor veranda. The rooms, book early or like us you'll land in one of the smaller rooms, still nice, but a window would have made it great. Sheets to towels were top grade, no robes were offered, could have been because we were in one of the smaller rooms. Pillows - not comfortable, bed was cozy though. Bathroom was clean, the toilet is separated out, great for utilization.
They offer dinner at an extra cost, which was well made by staffers. Remember to dress for dinner, nothing fancy, but also not your shorts. Breakfast comes with your reservation, continental, nice breads, expresso made upon request. WIFI is slow, but they've got it & it's free.