Casa de Pita

We booked a 3-night stay at Casa de Pita in August 2025. From the photos on Booking.com, the property appeared to be a charming and authentic hotel in the heart of Guanajuato. However, our experience revealed some serious shortcomings that travelers should be aware of. The Positives: The hotel is centrally located in the historical district of Guanajuato, which is ideal for exploring the city. The staff was also friendly and polite. Additionally, the hotel is colorfully decorated, which at first glance gives a cozy and traditional feel. Unfortunately, that’s where the positives end. The Negatives: Accessibility: The hotel is located on a steep side street that is not accessible by car. Guests must carry their luggage uphill, which can be quite exhausting, especially in the summer heat. Room Size & Layout: The rooms are very small and cramped. We had a room for four people, which was split over two levels, making it extremely difficult to open more than one suitcase at a time. Cleanliness Issues: Upon arrival, we were shocked to find bedbugs in the room. One of our fellow travelers had a reaction within an hour. Additionally, we found multiple strands of hair in the bed linens, indicating poor hygiene and cleaning practices. This is absolutely unacceptable. Lack of Support: The reception closes at 8:00 PM, and there is no way to reach staff after that—not even through Booking.com. If you experience issues in the evening, be prepared to deal with them on your own. Strange Room Design: The bathroom had a window above it, meaning it could be seen into from the stairs. Similarly, the toilet on the ground floor had a large window (about one meter wide) facing the street—raising serious privacy concerns. Décor and Maintenance: While the room was decorated with many colorful items, the overall effect was chaotic and dusty. The heavy use of patterns and colors seemed to mask poor maintenance and cleanliness. Several items in the room were visibly worn or broken (see photos). Lighting: Our room on the ground floor had no natural light and felt very dark and gloomy. We cannot speak for rooms on higher levels, but ours lacked any sunlight. After a sleepless night and discovering all of these issues, we reached an agreement with the hotel for a full refund, which we appreciated. However, we will not be returning to Casa de Pita and would caution others to consider alternative accommodations.

Cute and charming place to stay on budget but with lots of cons. Better for young people, not very family friendly or older adults as it has lots of stairs.

The place is cute. But there was NO HOT WATER! Not, the water didn't get hot, no water came out of the shower. And the water never got hot in the sink. Also, it's in a location where you can only arrive on foot. So beware if you have lots of luggage or heavy luggage, there's a series of steep stairs you need to walk to arrive to the hotel.

This place is magical. The hosts prepared a different breakfast every morning and all the guests would have it at a communal table next to their beautifully decorated kitchen. Watching the city at sunset from the rooftop was a gift every night. I couldn't recommend it more, I will definitely come back.

Casa de Pita is in a sensational location, just off Plaza Baratillo. It’s 90 seconds walk from the Jardin de la Union, (which is the centre of town).||It has a huge, multi-level rooftop deck with stunning views in every direction. Some parts of the deck are very open and some quite closed in, so it’s useful in most weather.||Our hosts were just great - genuinely friendly and very accommodating. They were exactly the right degree of relaxed and informal for us.||The decor is very individual, locally flavoured, and thoroughly charming. Our room had a compact, quirky living room with a tiny balcony which overlooks the street. There are spiral stairs which lead to a spacious mezzanine bedroom. The bedroom ceiling is a lovely vaulted ceiling made of tiles, with strategically placed skylights, (which appear to be adjustable, although I didn’t try). The bed was very large and very comfortable.||The bathroom is small and pleasant, with coloured glass windows which open onto to the street below.||Everything was very clean. Breakfast was served at a communal table in the kitchen. The menu is fixed but we found that it had enough variety. We loved this place and would happily stay here again.

We stayd at Casa de Pita for 3 days. We had the best roon right near the entrance. The door looks like the Hobbit door, thats what we liked so much. Room very nice and comfortable, always clean. You get in 10min walk to the colorfull centre. The staff was very friendly. I had Fever a night and the friendly man at the reception, prepared me hot water so I can took my medicine. After the day he even asked me how I felt if everything is okay. I preciated that very much. Breakfast delicious, you can sit and talk with every guest. Mexico is a beautiful country and they dont care how you look or where you from they respect and treat you always very very good. Guanajuato we will see you again and of course I will book Casa de Pita :-)

I had been looking forward to our stay here since we made the reservation, based on reviews. Who could not like a place named Casa de Pita? Pros: Great staff! They are the stars. Great location in town. Nice talking to all the other guests at the communal breakfast table.Scenic view from the rooftop. Cons: On a pedestrian street with people through the night talking, requiring the windows to be closed with a room temp. of 72 degrees F. at night with tabletop fan. Water in shower of variable temp with poor draining tub leaving one to stand in drain water :( I failed to mention the drain problem to staff. More lighting needed in the bathroom and bedroom. I like fresh ice, the ice in the freezer was an ancient, frost covered mass that needed to broken up for three nights in a row. No one else may care about that!! Steep narrow stairs to rooftop and upper rooms.

It’s a nicely decorated casa. We stayed at a 4 single-bed room and were pleasantly surprised by the beautiful arrangement in the room. The room and beds are clean though the shower room is a bit small. Breakfast was nice and the rooftop has great views! It was a great stay!

This is a 300+ year old house in the middle of the Zona Centro of Guanajuato city, State of Guanajuato, Mexico. This is a quaint and beautiful house full of interesting details you will love to find. The breakfasts are good and the amount if plentiful for most. We met people who come here every year for the world famous Cervantino Cultural Festival, which celebrates world cultures in arts. This happens in October every year, but I would recommend this place to anyone any time of the year. We found out today that several people have met and found their soulmate here in Casa de Pita. La Señora Pita is around and often joins her visitors for breakfast and treats them like family. She is bilingual in Spanish and English, but I would not be at all surprised to hear she speaks many more languages. She has plenty of stories and helps you to get around and find what you are looking for in town. Every room is unique, some have two to three levels and different number of beds. Everything is clean and your needs are met beyond the scope of a regular B&B. Guanajuato City is an enchanting place of dreams. One must visit to experience it!