Casa del Alma Hotel Boutique & Spa

Had a great stay here. A modern hotel with nice rooms . Good showers with lots of hot water. Free parking. Good service. Great location.

This hotel is the pinnacle of service, beauty, elegance and convenience. The staff go out of their way to be of service. It is pricey, there is no doubt about that, but it truly embodies what a boutique hotel should be. They took care of ALL of our travel needs with precision. Ask for a room on upper floors (2 or 3)

Great choice and the best place to rest in a quiet and nice environment. It is in downtown area near all the best places. The service is very good. They assisted with coordination of transportation from airport to the hotel with an additional charge and it was very convenient. They welcomed us with a cocktail and the retaurant is very good as well. I highly recommend it.

Id give 5 stars if the staff knew some minimum English words like towels , baggage and soap. I t was unbelievable that so many front desk staff knew any basic English words. Thanks to Christie and one young man who were most helpful and spoke fluent English. The rooms are wonderful. Great layout. Beautiful and efficient entry The hotel restaurant was not impressive though. The cocktails were ok but the food left a lot to be desired The massage area is superb. Offelia was great and understood me but lotion needs to be offered along with oil One thing needed is much larger robes In The rooms. They are tiny. I never saw such small robes in any global hotel

Very nice place to stay. Overall is good but the air conditioning from the gym was not working. The food from the restaurant good but extremely salty.

Good location and very friendly staff which helped arrangements with very good local drivers/guides. ||The restaurant deserves an excellent rating. We also had the breakfast package and well worth it. ||Hotel may deserve a better rating but our suite on the third floor (nice view) has a sliding door to the patio with a 1/4" bottom gap that maintenance could not fix....front desk told us that they could not do much about it. The furniture looked stained and the bed mattress, sheets and bath towels were "tired". Bathroom sink was modern but not practical and shower fixture in the bathroom needs some work.||The overall place is attractive and common areas are aesthetically pleasing and well maintained

I have been here for two nights and the hotel is excellent. The decoration is modern with good taste and the rooms are very spacious and comfy, very brand new furniture, a pillow menu for you to choose, new linens, the bathroom is very functional and the hot water is very hot with good pressure. Can't find a flaw so far. Well except that the SPA area is a bit small. The decoration of the common areas is very inviting and comfortable with a touch of Mayan designs and concepts. Has underground parking, a big plus in San Cristobal and is just one block and a half from the main plaza.

Very cozy hotel that is centrally located to downtown and transportation terminals. Staff is welcoming and helpful, breakfast is very good and the rooms are superb! Never had such a quiet and tranquil room is the middle of downtown. Pricing is very fair for what you get.