Michael P.
Yelp
This is a wonderful place which, per our experience, needs some serious management adjustments.
1. Parking is about 1.2 km from the hotel. We were advised to take a taxi. Good advise, but for 40 minutes in 38C heat, there was no taxi in sight, no answer to the placing order phone and a queue of about 10 people waiting. Asking the hotel for help came as a "we can do nothing" answer. Result: dragging suitcases in 38C heat through town.
2. The second day we dared, after a long day out, pouring sparkling wine in the clean hotel glasses. Though, after taking some thirsty gulps, we figured out, too late, the foam was not from the wine but from the detergent used for glass cleaning. Result: taking turns at the bathroom. The receptionist insisted on giving me another glass. Sorry, but our trust was gone.
3. They did room cleaning but forgot to re-supply with toilet paper challenging through the night our paper-saving talent.
4. And check-out time came. They ordered a taxi, deducted 6 Euros from our bill ("it will cost not more"). It cost 8.50. The 2.5 Euro extra was not the issue. One feels sour, though, confronted with cheep service.
5. The bathtub leaks and floods the bathroom every time one uses it.
Conclusion: great location, beautiful place, we even had our own room terrace. Would I ever book here again? You bet: NO!!!
PS: We are spending yearly over 150 days in hotels around the world.