CASA DEL CIOCCOLATO PERUGINA Scuola, Tour Museo Storico e Fabbrica

We went there without any appointment. But lucky us, we still got a chance to join an Italian group to visit the factory. Although we don’t speak any Italian, the guide lady was super friendly and nice! She played an introduction video in English and explained to us in English as well. And the workers at the factory look so happy. Last but not least, the entire factory smells sooooooo yummy 😋 Highly recommend to visit! We had a lot of fun there. Of course, it would be better to check their schedule before going, they have English tour as well.

This place was amazing. We learned so much and tasted so much chocolate. The walk through the factory gave a great behind the scenes to this immense factory and its operations. It is more of a self guided tour though as the guide doesn’t answer questions until the end due to the noise in the factory. The museum at the end is only in Italian which was to bad as they had lots of interesting historical photos and objects. The only odd thing of the tour was that the gift shop wasn’t opened and instead we all had to funnel through the “Nestle” store which sole every Nestle product from cat food to health supplements. All in all though this was a great way to spend some time with a couple ten year old kids and even the 15 year old we brought along really enjoyed it. I would definitely recommend going here.

We called their number and made a reservation for an English tour in advance. The entrance is closed from 1300h to 1400h (and they did not open it early despite seeing lots of us waiting outside in the sun). Adult tickets are €10 each; children accompanied by an adult are €8 (you buy tickets there). The 1400h tour started at 1412h. Our guide was Gloria, she speaks English very well, and was very friendly with the group. She gave a short introduction and then we watched a ten minute video about the history and how their chocolate is made (disappointing that Perugina company was taken over by Nestle). Then we had a five to ten minute period of sampling chocolate (four Baci, one dark OR milk chocolate egg, and one Milky Bar and one After Eight - seven chocolates in total). The group all went to the museum portion together where Gloria explained more of the history, etc... (probably about 15 minutes). Then we went to tour the factory (probably about 15 minutes). It was unfortunate that we didn't see the chocolate being made on the assembly line (nothing was coming out on the machines), but we did see the chocolate being boxed up. We got into their shop area just over an hour after the start of the tour (around 1530h). This is an ok thing if you're looking for something to do in the area, but not worth a special trip only for this IMO. They ramp up production in October for Easter (so you'd see the giant eggs being made with the surprise in the middle). The town has a chocolate festival in October as well. What ruined our experience (otherwise this would have been three stars), was there was a massive group (greater than 20 people, at least 12 of which were children ranging in age from toddler to about 10yo) who came in after the video, and were extremely loud. There was so much yelling, crying, children running around everywhere, it was hard to hear the guide, and if you happened to be more than three to five people behind the guide in the factory you could not hear her at all. Because of advance booking for the tour, this group should have been put by themselves. Our "original group" of about 15 people would've been great. If the factory is going to have groups greater than 15 people they should have head sets for everyone to be able to hear the guide, or simply keep the groups smaller and run more frequent tours.

They came highly recommended, but very disappointing!! Please don’t waste your money here. They are not willing to accommodate or help you. Wanted to book a private tour in English, cost over 600E for a tour and private class. Won’t take a credit card, wanted my bank information….. Booked a tour at Lindt in Switzerland and very helpful and worked with you!!! Someone told me about another chocolate factory in Perugia called Be Well… great people…very nice….

Really good tour. First part is sat down listening to a lady speak (who was excellent) and a video. Then a look at the exhibits in the museum. Best bit was then the factory tour which takes place on a kind of enclosed, raised walkway. Fascinating. My kids loved seeing the robots packing chocolates. Finishes with an opportunity to taste the range. Very well done and a good 2 hour experience.

An extensive tour of the famous ‘Baci’ chocolate factory and adjoining museum. Event (pre-booked on their website) starts off with a video feature, followed by some tasty chocolate samples, and a guided tour starting with an exhibition on how it all started, with an extensive display of the many products sold and on sale, ending with an overhead walk along the factory and a well-stocked shop with items for sale. All you chocolate lovers this is worth a visit to set you dreaming!

If you visit perugia is a must experience!We had the pleasure of English guide and she explained everything sharing the passion for the company its values!We ate a lot of chocolates and we had the opportunity to buy some chocolate souvenirs on low price.The tickets were 8 euros as it was weekend and some production machines didn't operate. However it was a pleasant visit!

A tasty history and tour of the world's leading chocolateer. Brief and interesting video, tasty tasting treats followed by a very interesting tour of this gigantic and highly automated tour of a chocolate factory that would make Willie and the Wonka-heads proud.