Casa del Jade

Extremely neat place. My girlfriend went in looking for jade jewelry and I was pleasantly surprised to see such a nice museum section as well. Not only a good spot to buy high quality jade products, has a great museum section dedicated to jade history. Me being a history enthusiast I loved reading about the Mayan history and seeing Mayan dress ware, jade masks, etc.

I came here for the museum and it was pretty interesting. There are a lot of old artifacts and it is cool to see the history of jade in this country. In terms of the jewelry, I didn't really find anything I thought was worth.

This was the first activity on our trip and we started off with a bang! My husband and I decided to make pieces for each other. The staff was so informative and helpful. The tour through the museum felt so welcoming. We went through the jewelry store treated like VIPs and finished off with the class on jade carving. We had so much fun with our group and got to walk away with special souvenirs we will treasure for ever.

I had a wonderful time making a jade keychain today! Even though I messed up the heart shape twice, Elmer and Carmelita were so happy to help me. The staff are all very friendly and kind. I highly recommend the jade making workshop!

Long story short: my husband purchased three pieces of jewelry, and two of them broke within a week of wearing them. We were told that any repairs or adjustments would be done for free—likely a promise they made because we’re foreigners (little did they know we visit every few months). One of the items, a bracelet gifted to my mother-in-law, needed to be resized. They tried to charge her $50 USD for the adjustment, despite their earlier promise. After a lot of back-and-forth over email, they eventually agreed to fix it. The second issue was with my ring—the gem completely fell off less than a month after purchase. I went in and explained how disappointed I was, especially since I was told the gem would “never come off.” The gentleman said they’d fix it by assembling it differently. Two hours later, I returned only to find they had simply glued it back on and added polish to make it look “shinier.” It looked messy, felt scratchy, and clearly wasn’t properly repaired. They asked me to wait even longer to speak with someone else. Bottom line: they are extremely overpriced, and the quality does not match the cost. I do NOT recommend them. I now have a ring I can’t even wear—very disappointing.

We were concerned that the prices were too high here and shopped around town for other jade. Compared to other stores, we discovered the jade here is of the highest quality. Both the design and the quality here are better than other places. Carlos went above and beyond to help us select some nice pieces of jade. Our only regret was that we didn't have time to take the class. Update: After a visit to Flores I can tell you casa del jade still has the best designed jewelry and the highest quality jade.

I own several pieces of lilac jade from Casa de Jade. It’s my favorite stone and over the last couple years I’ve had nothing short of spectacular shopping experience here. Their jewelry is eye catching and so well designed. Every time I visit there seems to be a new collection on display. The staff is knowledgeable, attentive, but never pushy. They aim to find the best piece for your style so that you leave satisfied. I recently bought a ring with a larger lilac jade stone - Carlos, Antonio and the designers have been patiently helping me to make sure that the size is just right so that every time I look down at my finger, I have a unique piece of Guatemala with me. Thank you Casa de Jade. I’ll be a lifelong customer ;-)

The jewelry here are so beautiful and authentic! I bought some amazing pieces of jewelry, and I’m so happy with them! Also the person who was helping me choose the jewelry it was so nice and patient with me, and answered all the questions about the jewelry! Thank you so much for your big help! I’m really recommending Casa Jade to anyone who wants authentic jewelry!